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Pullman Cairns International

Pullman$158*
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#6 of 64 Hotels in Cairns
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Pullman Cairns International
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2,037 Reviews from our TripAdvisor Community

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Showing 1,864: English reviews
Los Angeles, California
Reviewed December 5, 2015 via mobile

The hotel is nice but they charge you extra for EVERYTHING including towels? Front desk staff was nice but kitchen staff was rude. It was a pain to get to the rooms and the gym was in desperate need of a remodel. The pool looked nice and it was in a great location. Some good some bad so I give...

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Helpful?
Thank Brooke D
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Brooke D, Thank you for your review, it is disappointing to hear your stay was not an enjoyable one. We do charge to hire towels to take to the reef, this is simply due to the additional laundering they require upon return. We are aware some aspects of the hotel are in need of updating, and thank you for...

Redlynch, Australia
Reviewed December 4, 2015 via mobile

Staying again at the International. Service excellent and using our free Accor night. Accommodation includes a free drink from the Lobby Bar and a gift on arrival ( beautiful patisserie selection) and another gift for our Anniversary. This is a great stay😍

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Helpful?
1Thank Katanne57
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Katanne57 We are delighted your return stay was as enjoyable as previous visits! It is always a pleasure to hear from our regular guests and Accor Plus members. We look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager

warwick uk
Reviewed December 4, 2015

Arrived at 6am after travelling 32hrs from uk and was chuffed with staff letting us into our room well before official checkin, room was large, clean and amazing views over the city and mountains. Pool area was spotless with free towels. Hotel in perfect location for bars restaurants the harbour for day trips etc . Would go back and recommend...

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Helpful?
Thank kevin999
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi kevin999 Thank you for the review, it is wonderful to hear the team looked after you so well from the moment you arrived, we all know what it is like to be travelling for over 24 hours and in need of some well deserved rest! I am delighted that you enjoyed your stay and thank you for recommending our...

Canberra
Reviewed December 3, 2015

I visit Cairns several times a year, and it has many terrific hotels and apartments, but Pullman International has impressed me more than any other. Beautiful, gracious entrance and lobby, nice rooms with lovely views, and some of the most considerate and friendly staff I've ever met whilst travelling. Beautiful restaurant (highly recommend the High Tea with coffee cocktail) and...

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Helpful?
Thank Karen H
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi KarenJamesClaudia, Thank you for the fantastic review and for recommending our hotel! I am glad to hear that your stay was enjoyable and the team looked after you. Our high tea is arguably the best in Cairns, and very highly recommended amongst locals, so I am delighted you had the opportunity to enjoy this whilst you were with us....

Ballarat, Australia
Reviewed December 1, 2015

This was an absolute diamond in cairns! Loved staying here. I was in town for a conference which was actually at the Shangri La - however i decided to stay with the Pullman as i trust accor. My decision was justified!! While the Shangri La was on the water front the hotel was no where near as nice as the...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank CountryKanga
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi CountryKanga, Wow! What a wonderful review! thank you so much for your kind words, I know the team will be delighted to receive such positive feedback. I am delighted you had such a fantastic time whilst staying with us and we look forward to welcoming you back when you next visit Cairns. Kind Regards Leissa Prouchandy Guest Experience &...

Kings Langley, New South Wales, Australia
Reviewed December 1, 2015

The Pullman International Hotel is an excellent place to stay as it is centrally located and close to all ammenities and attractions...the room we had on Level 15 had perfect harbour and out to sea views and the staff were polite and friendly..and the breakfast buffet (have it included in your package) was perfect and very well presented and the...

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Helpful?
Thank Chris W
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Chris W, Thank you for taking the time to provide us with a review. It is wonderful to hear that you had a comfortable stay with us and enjoyed the views from our Premium Harbour view rooms, they truly are spectacular! As mentioned I believe you have spoken with our Food and Beverage Manager directly on your day of...

Brisbane, Australia
Reviewed November 29, 2015

Perfect location for a one night stay. Rooms were very clean and comfortable. Hotel staff were very helpful. Close to Marina boardwalk. Cross the road to The Casino. Meals in the hotel were excellent.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Wally259
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Wally259, Thank you for your review, we are delighted you had an enjoyable stay with us and were well looked after. We look forward to welcoming you back to the hotel when you next visit Cairns. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Wongaling Beach, Australia
Reviewed November 28, 2015

We cashed in our Flybuys points and had 2 nights at the Pullman International. The Hotel room was lovely and spacious and very clean. Check in staff were very friendly. We decided to have the buffet dinner at Coco's and were extremely disappointed by the lack of service. The restaurant was not very busy and there was clearly not enough...

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Helpful?
Thank Marcia B
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Marcia B, Thank you for your review, I am pleased to hear that you were looked after by our friendly staff at check in and the room was comfortable and accommodating. I am very sorry to hear about your disappointing dining experience in Coco's Restaurant. I believe you have spoken with our Food and Beverage Manager Nicholas Vereney regarding...

Brisbane, Australia
Reviewed November 28, 2015 via mobile

Stayed here for a night and had a very pleasant stay! Staff were very friendly, especially the young lady at Coco's Restuarant. Tapa's were yummo! Rooms were clean and tidy, they were abit old but that didn't bother us. Great views from the 13the floor! Would not hesitate to stay again! :)

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Helpful?
Thank kimabbe
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi kimabbe, Thank you for your review, It is wonderful to hear you had a pleasant stay at the hotel! Our tapas is very popular with our in house guests and locals alike, I am delighted to hear you had the opportunity to sample some of tasty dishes we have on offer. Thank you once again and we look forward...

Huddersfield, United Kingdom
Reviewed November 26, 2015

We were delighted with the hotel which was within walking distance of shopping, restaurants, harbour. The room was very spacious and the large balcony overlooking the beautiful harbour had a sun lounger, seats and table which we used during our stay. Breakfast was good and the food range was plentiful in both hot and cold choices. We never had to...

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Helpful?
Thank Lyn0012014
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Lyn0012014, Thank you for your review, it is lovely to hear you had an enjoyable stay with us whilst in Cairns! We look forward to welcoming you back to the hotel in the future. Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $155 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Cairns International staff and other travelers.
31 questions
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had a 'mountain view' room which would've been fine except for the noise. Try to get an ocean view.”
JohnDHab, 6 days ago | Read review
“The pool is on the third floor, so if you have kids it's a good floor to be on.”
vanessarC4500MM, 1 week ago | Read review
“Rooms on the East have a view of the inlet whilst the West looks at the mountains.”
620peterw, 1 week ago | Read review
“Make sure there is no musty smell”
161vald, 1 week ago | Read review
“The higher the floor the better”
annefU6782SY, 2 weeks ago | Read review
5 of 5
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Pullman
$158* /night
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HotelQuickly$189
Expedia.com$158
Booking.com$158
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*Disclaimer
Prices are for 1 room, 2 adults
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