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Pullman Cairns International

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#5 of 68 Hotels in Cairns
Certificate of Excellence
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Pullman Cairns International
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1,917 Reviews from our TripAdvisor Community

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Showing 1,757: English reviews
New Delhi, India
Reviewed 3 days ago NEW

Situated near the beach, this hotel is all one could ask for. It is surrounded by the most happening market, the pier market and the night market, all within walking distance. Breakfast was sumptuous, staff friendly and helpful, rooms great and the entire ambience of the hotel very attractive.

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Helpful?
1Thank anjana7
Nhulunbuy, Australia
Reviewed 3 days ago NEW

Recently stayed here and was impressed at the welcoming staff, the beautiful hotel and the restaurant there. Would definitely stay again. Great location, easy walk to go out at night if not dining in. Valet and concierge service excellent. Restaurant staff excellent. Had one evening meal and one breakfast in restaurant and both were of high standard. View from 16th...

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Helpful?
Thank Annette C
Darwin, Australia
Reviewed 4 days ago NEW

Our experience began with no porter to greet us and take our luggage, it got worse with the check in person saying " the concierge is over there" if you want your bags taken up? We don't have Gucci travel bags, so I imagine you carry up no name luggage yourself. We stayed in room number 1312, a very old...

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1Thank NorthSeaBrent
Reviewed 4 days ago NEWvia mobile

I stayed here for one night in the "Presidential Suite" for a birthday celebration and also hosted an event at one of the hotels function rooms in addition to paying for a few of my guests room accommodation so a substantial outlay of funds were made by myself. The "Presidential Suite" was extremely disappointing in every regard. Filthy flooring, no...

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2Thank Angie W
Karratha
Reviewed 4 days ago NEWvia mobile

Wow. Our family are seasoned travelers and have high expectations of hotels and Pullmans international is a stand out. From check in, concierge and arrival in room was possibly best yet. Our room was bright, light, spotless and roomy. Unlike most hotels where the rooms can feel claustrophobic. Everything I had requested was sorted. Two beds for kids and ourselves,...

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Thank Lisibein
Bendigo, Australia
Reviewed 5 days ago NEW

From the warm welcome to the equally warm departure 6 days later we were treated to gracious hospitality everywhere within the hotel. The staff who are from a glorious mix of diverse backgrounds, prove outstanding service in all areas. Our large and well appointed room had beautiful views of mountains, harbour, city and gardens. The pool is surrounded by beautiful...

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Thank Drew R
Cairns, Australia
Reviewed 5 days ago NEW

High Tea at the Pullman missed the mark. What could have been an enjoyable experience in a beautiful setting was a let down on many levels from the use of individual plungers in lieu of teapots for the initial disgustingly strong tea (that was returned due to its unpalatability) and the jangling keys hanging from the trousers of the Restaurant...

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Thank seekingkate1
Reviewed 5 days ago NEWvia mobile

What a relief arriving at this hotel. Beautifully cool in the hot summer, clean and exceptional customer service. Their car valet service was never a problem. I even asked for a safety pin on my way out the door one day and they delivered instantly. The breakfast was great with a huge range of options from the buffet, including egg...

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Thank Adam D
cairns
Reviewed 6 days ago NEW

We have often stayed here over the years, it is conveniently located, the food and drinks are always good and the staff in all services of the hotel are exceptional! The gym is awesome! The pool area is great! On our last stay we had a queen size bed..I didn't think they still existed. That is my only complaint. Others...

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Thank goodtimesCairns
Morayfield, Australia
Reviewed 1 week ago

For a five star hotel it has been leef to go by the sea.its a shame such a grand hotel has been let go also the restaurant staff on more then one occasion did not bring me the bill but instead sendind me to the bar to pay my bill is this 5 star service????

Review collected in partnership with Accorhotels.com
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Thank chriswD1881II
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi chriswD1881II Thank you for your review, I am disappointed that your stay did not meet expectation, please accept my apologies. We appreciate your feedback on areas needing improvement and rest assured we are working to address these. I am also disappointed that you were asked to settle your bill at our bar rather than this being brought to your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $128 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Cairns International staff and other travelers.
22 questions
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose anything above the 12th floor facing the harbour and water views.”
 of 5 bubbles NorthSeaBrent, 4 days ago | Read review
“Higher floor harbour view rooms best .....”
 of 5 bubbles 561drewr, 5 days ago | Read review
“Ask if there are remodeled rooms.”
 of 5 bubbles DeeDeeJ_11, 1 week ago | Read review
“Premium room - 14-16th floors - outstanding balcony views !”
 of 5 bubbles Deanmcc007, 2 weeks ago | Read review
“Main street facing rooms give a partial view of the seafront”
 of 5 bubbles 62Stephen, 4 weeks ago | Read review
5 of 5
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