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Pullman Cairns International

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#4 of 68 Hotels in Cairns
Certificate of Excellence
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Pullman Cairns International
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1,735 Reviews from our TripAdvisor Community

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Showing 1,595: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The lobby is impressive airy and tropical. Very colonial old world. Efficient and friendly check in. Up to level 15 and a stale water smell was very prominent as we exited the lift. The same unpleasant odour was in the room for the two days we were there. Room comfy and lovely view but aircon was freezing. We turned it... More 

Helpful?
Thank Louise S
Albury, Australia
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel lovely settings loved the rooms service was good everyone was friendly and welcoming rooms were clean and tidy would recommend for a special treat honeymoon walking distance to everything i needed

Helpful?
Thank Michelle B
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in Mountain View room on Tuesday 23 August 2016. The staff at reception and Concierge area could not have been more welcoming and friendly. Room was spacious and very clean. Breakfast also very good. All in all, could not fault this place.

Helpful?
Thank Chris C
Perth, Australia
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Only had one night here but very impressed with the hotel. The room was huge and despite being a city view room we had a side view to the harbour. Very comfortable bed and well appointed amenities supplied and thought of for a comfortable stay. The bathroom is very large and again all amenities supplied and great quality. The buffet... More 

Helpful?
Thank Jo R
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Enjoyed my stay at the Pullman from start to finish. Check in was quick, staff were very helpful. Room was great and amenities were neat, tidy and accessible. Enjoyed a massage at the spa on site which was great, breakfast was a little hectic with some large groups there but we were straight in with plenty of nice food available.... More 

Helpful?
Thank Craig D
Dorset, England
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We visited this hotel for 4 nights and on arrival were impressed with the grand entrance and foyer. Our room, however, was disappointing as it was small and it's decor very tired and in need of refurbishment. We visited the pool which was good but we found the service to the pool slow. With a bit of refurbishment to the... More 

Helpful?
Thank scottyonholiday
Cairns
Level Contributor
10 reviews
4 of 5 stars Reviewed 5 days ago NEW

A hotel is clearly aging but it is a very good place to stay in Cairns. The rooms are large with decent sized bathrooms and some rooms with balconies to enjoy the breezes that come from the sea and inlet. I had a Corner room with balcony with spectacular wrap around views. It was a wee bit shabby but immaculate... More 

Helpful?
Thank Gertbysea
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Gertbysea, Thank you for taking the opportunity to review our hotel, it is always a pleasure to hear from our regular guests. I am delighted your stay was once again a pleasant experience and we look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager More 

Buderim, Queensland, Australia
Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Big rooms, noisy air conditioning, big spaces. Central to town and all the conference areas so good location. The breakfast is standard fate but I did Jane a great omelette by a lovely young chef. Worth waiting for a good omelette...! Near the parks and shops well...

Helpful?
Thank Russell M
Leissa P, Public Relations Manager at Pullman Cairns International, responded to this review

Hi Russell M, Thank you for your room, I am pleased that you enjoyed your stay and had the opportunity to dine in Cocos Restaurant for breakfast. I am sorry that the air conditioning was not working correctly in your room, and that we were unable to rectify this whilst you were staying with us. We appreciate your feedback and... More 

Brisbane, Australia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is not the first time I have stayed at the Pullman, each time over a period of five years the facilities have dated and the service has declined drastically, which is a little disappointing as the hotel is in a great location and has affordable rates. Not sure if has changed ownership over the years as this may have... More 

Helpful?
Thank Trisch I
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Trisch I Thank you for your review, I am disappointed that your stay on this occasion did not meet expectation, please accept my sincerest apologies. I am sorry that you found the service to be lacking and please rest assured I will address your comments with our team, as this is not indicative of our usually high service standards.... More 

Sydney, Australia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for three nights and our stay was pleasant. The room is a good size and was very clean. The hotel is starting to show its age as you can certainly see that some maintenance is required. Though saying this it did not bother us. The pool area is lovely and peaceful while we were here. The staff... More 

Helpful?
Thank TKP1325
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

HI TKP1325, Thank you for your review, I am pleased that your stay with us was enjoyable and you had time to enjoy our Pool! I am happy that the team were welcoming and friendly and we look forward to welcoming you back when you next visit Cairns! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $132 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
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