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Sunshine Tower Hotel Cairns

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51 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Reviewed 3 weeks ago via mobile

Such a beautiful apartment very comfy bed, beautiful bathroom & very clean. Some reno work still going on but didnt affect us at all! Central location an easy walk to the city & esplanade. The staff were so helpful & helped us book some awesome tours. Would definitely recommend this place. ☺

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Helpful?
Thank Helen L
Knaresborough
Reviewed 3 weeks ago via mobile

We stayed here for 1 month in the apartments, plenty to do and see in the cairns area, the room we stayed in was lovely and the whole month we stayed we only had 1 little problem which was not bad at all, the pool is fantastic to go in after a long and hot day very good way to...

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Helpful?
Thank Joseph R
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Hello Joseph, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation and our lovely pool area. Our hotel aims to provide a great experience, and we are thrilled that we were able meet your expectations. We look forward to welcoming you back to...

Reviewed 3 weeks ago

On arrival, reception locked we were let in by one of the workers who were renovaying the property,phone call to call centre allowed us to access keys from mini safe,underground car park putrid smell ,mixture of rubbish bins and diesel fuel, only one lift working corridors dirty and not maintained, extremely strong smell of fresh paint, airconditioner barely worked in...

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Helpful?
Thank Mark F
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Dear Lacklustre, Thank you for taking the time to review our property. Your input, and feedback is extremely important to us as we strive to meet guest expectations. My apologies that your stay was not a pleasant one. We are in the process of painting the common areas and the outside of the Hotel which would explain the paint smell...

Bendigo, Australia
Reviewed 3 weeks ago via mobile

Avoid.. currently being renovated, strong paint fumes. One lift only working, corridors very dirty, no fire escape plan. No one at reception desk after 12 pm Saturday and Sunday( can't check in till 1400!). No one to help, rude, unhelpful receptionist on monday. Expensive considering it is a construction site.

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Helpful?
Thank elmcgovan
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Dear Guest, Firstly I would like to thank you for taking the time to advise of your recent stay at Sunshine Tower Hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service we provide. I was disappointed to read of your experience during your stay with us....

Mar del Plata, Argentina
Reviewed 3 weeks ago via mobile

We got a room on the 6th floor, it was beautiful! All brand new, awesome bed and really nice toilet. There's a sofa and a coffe table so you feel super comfortable.We also got a view of the pool and the ocean! We're definitely coming back!

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Helpful?
Thank Agustina F
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Dear Guest Thank you for taking the time to review Sunshine Tower Hotel during your recent stay. I am super proud of our rooms and am so glad they exceeded your expectations. We look forward to welcoming you back in the near future. Safe travels Clare

Cairns, Australia
Reviewed January 25, 2017 via mobile

Spent two nights at Sunshine Tower and it was fantastic! Great service, amazing room, beautiful view and a very comfortable bed! It's a great place to relax and enjoy your time, and super easy to get to the inner city, esplanade, cairns central and wherever you'd need to go in Cairns. I'll definitely be back.

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Helpful?
Thank katharinajakobsen
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Thanks Katharina We appreciate your positive feedback and look forward to welcoming you back. Regards Clare

Sydney, Australia
Reviewed December 30, 2016 via mobile

On arrival our room wasn't made up there was rubbish bags and dirty bed and towels from previous occupant. It was a public holiday so the office was closed and no one was working. We booked a room with a balcony but we're given a room on the ground floor which was directly opposite the entrance to the foyer so...

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Helpful?
Thank Scott J
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Hi Scott, Thank you for taking the time to review our property. Your input, and feedback is vitally important to us as we always strive to have guest expectations to be met upon arrival. Regarding the dirty room - on public holidays our office hours are 9am - 12pm. On your early arrival at 8am you correctly took a key...

Sydney, Australia
Reviewed November 4, 2016 via mobile

We booked this hotel as part of a package and we were so pleasantly surprised. The outside is not that flash, but once you check in and get to your room all is forgotten. The room is just lovely! The bed is super comfy and big, there's a decent size TV and lounge and a little table and chairs out...

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Helpful?
Thank Belinda B
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Hi Belinda, Thank you for your kind review. We are very proud of our renovated rooms. You would be happy to hear the outside of the building is being fully re painted in early February. Sunshine Tower Hotel will have a fresh clean look on the outside to match the inside. A restaurant is also opening in February. We look...

Reviewed October 25, 2016

The booking and check-in were both very hassle free. Staff was super friendly. More of an Air Bnb / hotel hybrid. My room looked like it was recently renovated and was super clean and tidy. The outside of the building and common areas are a bit worn, but honestly you can't judge this book by it's cover. Close to the...

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Helpful?
Thank Stephanie B
Australia
Reviewed October 4, 2016 via mobile

As the title suggest, a hassle free booking due to the exceptional customer service by the team of Sunshine Towers. The team promptly replies to emails and regular contact via sms or phone when reception isn't there. I had a late check in after hours - the most easiest and efficient system to check into the hotel - very impressed....

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Helpful?
Thank wgoh1990
Clare H, Manager at Sunshine Tower Hotel Cairns, responded to this review

Thank you so much for taking the time out to write your review. We are very proud of our team at Sunshine Tower Hotel and I am glad we could accommodate you. We look forward to welcoming you back in the near future. Clare

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Cairns Sunshine Tower Hotel is ideally located just 3 blocks from the city centre and 10 minutes' drive from the Cairns International Airport. The hotel has a beautiful backyard with a large sun deck, an outdoor swimming pool, heated spa and barbecue facilities that can be used free of charge. The hotel's location is the perfect starting point for exploring the Great Barrier Reef, Daintree Rainforest and Atherton Tablelands. The rooms are decorated in a tropical style, and all have air conditioning, tea/coffee facilities, a fridge and a private en suite bathroom. Get advice at the tour desk before exploring the area. Guests also enjoy free secure car parking. ... more   less 

Additional Information about Sunshine Tower Hotel Cairns

Address: 136-140 Sheridan St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $69 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunshine Tower Hotel Cairns 3*
Number of rooms: 25
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Also Known As:
Sunshine Hotel Cairns
Hotel Style:
#9 Spa Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Sunshine Tower Hotel Cairns staff and other travelers.
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Questions? Get answers from Sunshine Tower Hotel Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views towards the sea, are on the fifth thru seventh floor.”
 of 5 bubbles O4893HIrobertb, Sep 14, 2016 | Read review
“Rooms facing the back of the hotel are quieter and most of them have a balcony, book it directly with the hotel and you'll have free wi-fi”
 of 5 bubbles rafaelisabella, Aug 17, 2016 | Read review
“Our room was on the 5th floor facing Sheridan Street & had great views across to the mountains - minimal traffic noise.”
 of 5 bubbles 992TammyR, Jul 14, 2016 | Read review
“Rooms overlooking the pool have a great aspect, big skies and quieter side of building.”
  • Light bright rooms due to big glass sliding doors with big sky views
 of 5 bubbles 410darleneg, May 15, 2016 | Read review
“We chose the superior room which is brand new bathroom / brand new room for just $9 more than the standard room. Great value!”
 of 5 bubbles kellyn990, Mar 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question