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Easy to find, reasonable rates (not overly cheap though having bfast included helped). Room looked tired & smelt musty/mouldy! Staff were helpful re: not enough towels or teacups in family room. Asked for memory foam pillow but they had run out! Only a short stay...More
happy hour was good but the bar was understaffed and more time time was spent waiting to be served rather than sitting relaxing looking at the beautiful pool and surrounds.The food we ate was great and priced competitively.
Review collected in partnership with Accorhotels.com
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The hotel was in a great location. Everything was really good except for the bed and bedding. The bedding, whilst it had clean sheets and pillowslips, there was a smell of stale sweat that permeated through.More
1 Thank Laureentracey
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded September 16, 2013
While it is good to read your positive comments about our central location, I am sorry to learn that the standard of cleaning was below our usual high standards. I want to take this opportunity to apologize for any inconvenience caused.
Your valuable feedback has...More
$60 - $313 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#16 Luxury Hotel in Cairns
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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