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Novotel Cairns Oasis Resort

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Novotel Cairns Oasis Resort
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1,976 Reviews from our TripAdvisor Community

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Showing 1,771: English reviews
Denpasar, Indonesia
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

finally we were staying in a resort. Nice resort though the building looks old. Staff are friendly, hotel is clean, breakfast is standard. Room service meal is good. I had grilled salmon with spinach.

Thank Agus S
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Situated close to everything it seems! The customer service has been excellent along with the concierge service. It's had everything we could have asked for, wonderful swimming pool, expansive breakfast bar and affordably priced.

Thank ArkLaTx
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In walking distance to the cruise harbour and the train station to Kuranda. Very central to the seaside, nightlife and restaurants.The kids stayed free in our room with 2 queen beds. We all loved the big pool and had a great time.

Thank allemandperdu
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear allemandperdu, Thank you for your feedback and I am gald that you had a wonderful time and we look forward to welcoming you back when you next visit Cairns. Kind Regards, Peter More 

Picton, New Zealand
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for our last 2 nights in Queensland. Thoroughly recommend, easy check in and out. Had secure car parking (small charge) with lift access to room. Room spacious, clean and modern with small balcony. Lovely pool area to enjoy and hotel within easy walking distance to waterfront, shops, cafes and bars. Comfy bed, with pillow menu and quiet for a... More 

Thank sweetpea65
Scotland, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

Stayed here with my mum a couple of weeks ago. Bit dated but pool was nice and Restaurant / Bar staff friendly. Tour desk very helpful, especially Lindy, always smiling and acknowledged us every morning! Would stay here again but property needs a bit of TLC

Thank wilson159
1 of 5 stars Reviewed 1 week ago via mobile

So I booked into the Novotel expecting great things boy was I disappointed! 1st night walked into the restaurant to be seated and ordered a drink 40minutes later no drink no order for dinner taken?? The lady from the bar walks past so I asked her if my drink was coming or should I go elsewhere? So she was kind... More 

Thank Shane L

Travelers are raving about these Cairns hotels

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Good location but I'm afraid our room which overlooked the street was so noisy that it was very difficult to sleep. The pillows were very uncomfortable and on checkout was told there was a pillow menu! This was not mentioned in the room manual. Breakfast buffet very disappointing. Food Luke warm, scrambled eggs sloppy and the toast machine slow. All... More 

Thank Kay O
Whanganui, NZ
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We liked the location of this hotel because it is very close to the centre of town and within easy walking distance of the shopping area, railway station and wharf for reef trips. The room was quite sizeable, perhaps a little bigger than many hotel rooms, and with plenty of room for two of us and our cases. There was... More 

Thank RT-Whanganui
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We had a standard room which was very comfortable. I had a V shaped pregnancy pillow, so good along with a wonderful soft bed. The pool area is better than the vastly more expensive Pullman though there is no spa. But TV reception wasn't good and not many channels. Breakfast - eggs and bacon was quite poor. The customer service... More 

Thank Marianna P
Canberra, Australia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I had a wonderful experience on check, the gentleman on reception was friendly, helpful and welcoming. Car parking was good value at $5 per night. My room was not in the main building so I needed to walk outside briefly to get to my room. Although the area was fenced, I felt a little uncomfortable with this and would have... More 

Thank MissGJ
Questions? Get answers from hotel staff and past guests. Ask a question

504 photos of this hotel

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Hotel & Grounds (64)
Room/Suite (96)
View from Room (25)
Pool/Beach Area (69)
Bathroom (26)
Dining (18)
Family/Play Areas (3)
Other (133)

Management photos: Courtesy of the property manager

All Management Photos (70)
Hotel & Grounds (10)
Room/Suite (19)
Dining (3)
Pool/Beach Area (5)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, Gluten Free Options, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Public Wifi
  • Paid Internet
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $107 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#17 Luxury Hotel in Cairns
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