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Novotel Cairns Oasis Resort

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122 Lake Street, Cairns, Queensland 4870, Australia
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1,941 Reviews from our TripAdvisor Community

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Showing 1,743: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

My boyfriend and I stayed here recently and had a really nice time. I agree that the rooms are a little outdated but still very clean and the location is excellent. They also have a tour desk in the hotel which is really convenient and the girl working there (Lyndsy)was so helpful and friendly. She booked us this great trip... More 

Helpful?
Thank JulieMJulie
Brisbane, Australia
Level Contributor
150 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms are comfy, especially the bed. The room is however a little dated, especially the bathrooms. Overall a nice pleasant stay with a swimming lagoon, nice restaurant, etc. Room service and cleaning is efficient. reception could do with more of a smile.

Helpful?
Thank Frederic F
Canberra
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel and an easy stroll to everything. Not 4 star compared to Asian 4 star places...room bathrooms just need a revamp. Pool is great. Buffet breakfast was good with lots of choices. A nicer bar would be good.

Helpful?
Thank mcconnon1
Sydney, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Easy check in, very professional and helpful staff, room was clean, location is good, nice facilities such as swimming pool, BBQ, and we all liked the buffet breakfast. Next door of the hotel is the aquarium building site, might need to keep in mind if this bothers you.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Cliffsunshine
Yass, Australia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 nights at the end of our FNQ holiday. Reception staff were very helpful, our daughter won one of their angry bird plush dolls and a gift pack, which was a lovely suprise. The pool was great... loved the sand / beach. The bar was good and the cocktails were lovely... bit slow on service initially...... More 

Helpful?
1 Thank Lyn G
melbourne
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was really worried after reading so many negative reviews about this hotel, but we were very happy with our stay! Checking in was easy and our room was ready by 2pm. We had a room near the aquarium construction and work bugun around 6:30 -7am! This was the only thing that dissapointed us - staff did not mention this... More 

Helpful?
Thank livvyvic
Gosford, Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We had originally booked two nights here, however because Tiger Airlines had sold our seats without notifying us we could only stay one night. My wife rang and explained our plight and management did not charge us for the night we missed, I would like to thank these guys for letting us pay for only one night and understanding the... More 

Helpful?
1 Thank Craig H
Townsville, Australia
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here recently for a three night stay with my husband and our four year old son in one room and my sister, brother in law and their two small children in an adjoining room. Check-in was swift and due to being silver Accor members, received our free drink vouchers and our Wi-Fi password. On site parking was also... More 

Helpful?
1 Thank SG_Sutherland
Shanghai, China
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the swimming pool and kids corner are amazing, especially the pool, which has fine white sands beach. but as for room, which needs renovation. the smell of mold is everywhere. and the air-con does not help eliminate the bad smell. i think there should be other measures to be taken for this issue.

Helpful?
Thank Lawrence S
Frankston, Australia
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

After a week in Tropical North QLD, my husband and I spent our last hours of sunshine by the gorgeous lagoon pool. Loved the sand up one end, and a more tranquil adult area up the other. Must say there are not enough sunlounges for a hotel of this size. Room good sized and despite a booking error from our... More 

Helpful?
Thank Catherine G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $105 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#17 Luxury Hotel in Cairns
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