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Novotel Cairns Oasis Resort

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2,002 Reviews from our TripAdvisor Community

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Showing 1,792: English reviews
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed in this hotel many times and if you are looking for a break and for the kids to have a great pool, then this is the place. It is also centrally located so it is a couple of minutes walk to the restaurants on the esplanade.

Helpful?
Thank aaronmalcolm
Robina, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Thank you Novotel Cairns Oasis Resort for a very comfortable stay. Very impressed with Mizuna restaurant staff, service, and food .(As excellent as celebrity restaurant we experienced on the cruise). Addy Sharma - Food and Beverage manager - went to great lengths to make sure everything was to our liking. Our compliments also to the chef - our meals were... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank russpicot
Sydney, Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited the Novotel Cairns Oasis Resort for a seven (7) night stay earlier this month. Having stayed at the resort on two occasions previously and thoroughly enjoyed it, we decided to return. We booked three (3) superior pool view rooms and enjoyed the breakfast in the Mizuna restaurant. Room service is available for breakfast, lunch and all though the... More 

Helpful?
2 Thank dric3
Melbourne, Australia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

First time my wife and I have stayed here in the ten years we have been travelling to Cairns. The pool and surrounds are the best we have experienced so far, offering a lovely big pool with swim up bar and large surrounding area for sunbaking, relaxing and outdoor dining. We had breakfast included in our package and found the... More 

Helpful?
1 Thank Con C
Perth, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The place felt "tired' and in urgent need of being spruced up / modernised. The room and fixtures and fittings likewise. On arrival the two female staff were decidedly unhelpful and even surly - not a smile between them. The Manager on duty at the time did a much better job of helping me access our room. Later that same... More 

Helpful?
Thank Gav_57
Simi Valley
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We came to snorkel the Great Barrier Reef and see the rainforest. It is a nice hotel with a great location about two block from pier and tourist area. Our room was smokey, but cleared out with the windows open. That was our only negative. Helpful staff, and concierge.

Helpful?
1 Thank Karl T
Perth, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has a really good member of staff at reception called George he was really helpful the hotel is in a perfect spot the pool and grounds are fabulous the rooms are poor basic with uncomfortable beds dated bathrooms we had ants on the coffee and tea the fridge leaked and didn't keep items frozen or cold the intenet... More 

Helpful?
2 Thank Andychrisw

Travelers are raving about these Cairns hotels

London, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A cheerful reception hall and service. Green, picturesque surroundings. Resort like facilities. Clean, Cheerful room with modern facilities. Free Wifi made available in the room. Very good breakfast in the Restaurant. Location is walking distance from town centre.

Helpful?
1 Thank Ved620
Yeppoon, Australia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

2nd visit to this hotel. First was better. This time had a rude unhelpful receptionist male on the phone before arrival. Pool bar was closed at 4.50pm on a Friday afternoon. Our room as right next to the construction of the aquarium next door. Be sure to ask for a room away from that. Room dated but clean. Breakfast fair... More 

Helpful?
Thank carzys
Adelaide, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

As per previous visits, all facilities were very clean and up to a high standard. In house dining including the marvellous breakfast are a talking point. Very friendly staff (one exception) who take time to assist in any manner. We will return.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Spudman2702
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $107 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#17 Luxury Hotel in Cairns
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