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Rydges Plaza Cairns

526 reviews
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Traveler (236)
Room & Suite (84)
Pool & Beach (9)
Overview
  • Excellent10%
  • Very good24%
  • Average28%
  • Poor20%
  • Terrible18%
Jan 20, 2018
“It badly needs a refurbishment ”
Jan 9, 2018
“Not that impressed ”
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Mar 11Mar 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (526)Write a Review
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131 - 135 of 504 reviews
Reviewed August 20, 2016 via mobile

We spent two nights on our family trip. This is in a central location and is well priced for the location. The ferry, beach, markets are all walking distance from the hotel. Rooms were clean but not luxurious- as would be expected from the pricing....More

1  Thank Noel S
Response from Joel D, General Manager at Rydges Plaza CairnsResponded October 9, 2016

Dear Noel Thank you for the great review and were glad to hear you and your family enjoyed your time in Cairns. We hope to see you again very soon. Joel Day General Manager

Reviewed August 14, 2016

I chose Rydges as their Adelaide Hotel is great but they have let their standard drop massively here. The room was damp and mouldy, roof was partly falling in, shower constantly leaked, TV reception was very bad and the room service food was stone cold,...More

1  Thank LeeMTSA
Response from Joel D, General Manager at Rydges Plaza CairnsResponded October 9, 2016

Dear LeeMTSA, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed August 14, 2016

Rooms were clean Tv was alright but a bit small Parking was a little hard to get into the key was a long way form the gate Had to walk back down the ramp the put key Staff were very helpful Enjoy the stay

Thank billstrachan61
Response from Joel D, General Manager at Rydges Plaza CairnsResponded August 16, 2016

Dear billstrachan61 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Joel Day General Manager

Reviewed August 13, 2016 via mobile

I'm really disappointed with this Rydges. Do not let the photos fool you. If I was not only staying one night I wouldn't. Parking was a weird system. When we finally found our room on opening the door a musty smell hit us. I opened...More

1  Thank Trish411
Response from Joel D, General Manager at Rydges Plaza CairnsResponded September 15, 2016

Dear Trish Thank you for your review and I am terribly sorry your stay was not an enjoyable one. We are currently in the process of upgrading our facilities and you have listed some key areas we are focusing on. I do hope you give...More

Reviewed August 12, 2016

Room wasn't clean, smelt of damp and mould on the ceiling. Only good thing was the nice pool area. No wine glasses in the room and when rang down for them, they didn't arrive. This place is cheaper than other hotels in Cairns but I...More

Thank Robbie S
Response from Joel D, General Manager at Rydges Plaza CairnsResponded September 15, 2016

Dear Robbie S, Thank you for taking the time to share your feedback. I am sorry to hear you did not enjoy your time with us however I would like to assure you we are taking steps to ensure our product is refreshed. This is...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$98 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
Details
Price range
$98 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (236)
Room & Suite (84)
Pool & Beach (9)
Dining (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jay T
March 21, 2017|
AnswerShow all 2 answers
Response from wildbrumby58 | Reviewed this property |
Legally, I don't thinks so. The balconies are very small, and smoke can enter another unit very easily, so it would be inconsiderate to do so, even if it were legal. Very commendable that you asked.
0
Votes
Jay T
March 21, 2017|
AnswerShow all 6 answers
Response from Peni T | Reviewed this property |
I don't think it's allowed. I believe there's a no smoking policy with a penalty for smoking that applies.
0
Votes
Room Tips
"Go some where else"
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"choose a room which is not next to the lift well (too noisy)"
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"Ask for a room on a high floor"
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"Don't stay here!!!!"
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