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Rydges Plaza Cairns

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Rydges Plaza Cairns
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395 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Brisbane, Australia
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

I guess you only get what you pay for. Location good. Price good. Room looked like it had a cheap make over some time ago. Shower cold tap (cheap plastic) was busted and only worked if you pushed it in and turned (I see a potential to get burnt). Ceiling grid in bathroom was rusted. Air conditioning controls did not... More 

Helpful?
Thank Ian M
Brisbane, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I was in Cairns for a conference at the Convention Centre. Rydges Plaza is an easy walk from there and downtown. The room may have been a little worn in some paces, and this didn't detract at all from a wonderful stay. The room was really spacious, clean, well-appointed and I had a great view (from the 10th floow)! Nice... More 

Helpful?
Thank Mel G
Melbourne, Australia
1 review
2 of 5 stars Reviewed 1 week ago

This hotel did not look like the photos, the room we had overlooked other roof tops and the rooms smelt like mould. Been to Asia many times and the rooms there didn't even smell like this. Beds at least were clean. Pool area didn't look like the photos either. A real disappointment. We booked 3 double rooms as we travelled... More 

Helpful?
Thank rena279

Travelers are raving about these Cairns hotels

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent two nights on our family trip. This is in a central location and is well priced for the location. The ferry, beach, markets are all walking distance from the hotel. Rooms were clean but not luxurious- as would be expected from the pricing. Staff were friendly

Helpful?
1 Thank Noel S
Adelaide, Australia
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I chose Rydges as their Adelaide Hotel is great but they have let their standard drop massively here. The room was damp and mouldy, roof was partly falling in, shower constantly leaked, TV reception was very bad and the room service food was stone cold, yes it is never fantastic but this was something else. I work away a lot... More 

Helpful?
Thank LeeMTSA
Ocean Grove, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms were clean Tv was alright but a bit small Parking was a little hard to get into the key was a long way form the gate Had to walk back down the ramp the put key Staff were very helpful Enjoy the stay

Helpful?
Thank billstrachan61
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Dear billstrachan61 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Joel Day General Manager More 

Level Contributor
5 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

I'm really disappointed with this Rydges. Do not let the photos fool you. If I was not only staying one night I wouldn't. Parking was a weird system. When we finally found our room on opening the door a musty smell hit us. I opened the balcony door to get rid of it. On closing it did not close properly.... More 

Helpful?
Thank Trish411
Sydney, Australia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Room wasn't clean, smelt of damp and mould on the ceiling. Only good thing was the nice pool area. No wine glasses in the room and when rang down for them, they didn't arrive. This place is cheaper than other hotels in Cairns but I would avoid staying here.

Helpful?
Thank Robbie S
Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked a room at Rydges Plaza in Cairns on lastminute.com but I didn't think that would mean we would get a substandard room. It was absolutely disgusting. On arrival to the fifth floor, the smell of damp mixed with old carpet was a warning of what we were going to face in our room. The room was disgusting -... More 

Helpful?
Thank MsKateT
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Dear Kate Thank you for your review. To all trip advisor readers I am happy to advise once I was made aware of these complaints Kate and I have been in contact and resolved the issue at hand. As always we ask that you raise the issues directly with us so me might resolve the issue immediately. Thank you again... More 

Cairns, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed at the Rydges recently and were thoroughly disappointed. On arrival you can notice very musty smell in the corridors and rooms. The bed was terribly soft and everything appeared old and worn. The biggest problem however was that the hotel itself had a party on Saturday night that was so loud that it was impossible to sleep. She... More 

Helpful?
Thank 167dol
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 

Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $106 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Plaza Cairns 4*
Number of rooms: 101
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel
Hotel Style:
#34 Luxury Hotel in Cairns
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