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Shangri-La Hotel, The Marina, Cairns

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#9 of 68 Hotels in Cairns
Certificate of Excellence
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Shangri-La Hotel, The Marina, Cairns
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2,123 Reviews from our TripAdvisor Community

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Showing 1,911: English reviews
Alberta
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night before embarking on a dive trip. I really wish we could have spent more time here to make use of some of the facilities the hotel has to offer. The pool looked really nice. The staff we had dealings with were all very friendly and professional. Our room was huge and overlooked the marina.... More 

Helpful?
Thank karen6490
Winchester England
Level Contributor
83 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were greeted by a very friendly and efficient front of house who offered to park my car whilst we checked in. We were then able to park in the covered car park overnight for $20 - this gave 2 days access. We booked a superior sea view room and were given 1061 a corner room with views to the... More 

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Thank Greylady2
Australia
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night at the Shangri-La Hotel after a wonderful trip to the Cape so the comfort of the room and the view was wonderful. It is on the Marina and our room looked across the water - we could watch the boats at anchor in the marina and the boats leaving for day trips to the reef. It... More 

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Thank Travelled_8
Launceston, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights the room balcony was very dirty as well. As the glass which. Was green It really needs some tender loving care Will go to a different hotel next time in cairns No such mini bar The pool furniture was not real good needed a wash also

Review collected in partnership with shangri-la.com

Helpful?
Thank lynette l
Bendigo
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a great way to get the best of Cairns. We walked to most places especially when shopping and eating. There was a food festival in the park across the road we really enjoyed and we walked to the port for a reef trip. We ate in the hotel restaurant where the setting and food is great. Janey our... More 

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Thank Mary H
Palm Beach, Florida
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had a wonderful stay at this hotel while in Cairns. The best location location in town. We were steps away from the marina. Our room was a suite on the club level. One of the most family friendly hotels we stayed at. We did not eat at any of the onsite restaurants so I cannot comment. We will definitely... More 

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Thank Traveldocs5
Auckland, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Being located right on the Marina,there is a busy environment of people traffic getting on,or off the excursions to and from the Great Barrier Reef.The boats moored within the Marina,including the trawler selling fresh prawns,crayfish,oysters,and other fresh sea-foods,is a welcoming sight. The hotel is a 4 storey complex quite widely spread the length of the Marina,and offers a range of... More 

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1 Thank waldo12016
Sydney, Australia
Level Contributor
112 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

If you're used to true 5 Star hotels you may be disappointed. Service while friendly can be ad hoc and slow. Location is good on the water and an easy level walk to everything. Rooms are on the tired side and ready for an update. Housekeeping staff are friendly and efficient. Big pool. Small but adequate gym.

Helpful?
Thank smilingtravelbug
Neftenbach
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Looks nice from outside but looking closer at some points it doesnt deserve the shangri-la class: - Lots of Ants in the rooms - Internet really slow - Lounge has now view - BF restaurant looks like a dennis restaurant...all over trash, understaffed, no system on the egg/omlette bar It def needs someone watching the details here...

Helpful?
Thank snaproll
Beaconsfield, Australia
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel this week for 2 nights we arrived to be told that we had been updated to a suite in the horizons club. A lovely surprise absolutely stunning room with large decked balcony over looking the Marina There was a separate lounge area on the horizon floor where you can have breakfast and or coffee etc... More 

Helpful?
Thank HENRYINDY
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more   less 

Additional Information about Shangri-La Hotel, The Marina, Cairns

Address: Pierpoint Rd, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $146 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, The Marina, Cairns 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Hotel Style:
#4 Spa Hotel in Cairns
#5 Business Hotel in Cairns
#7 Luxury Hotel in Cairns
#8 Romantic Hotel in Cairns
#11 Family Hotel in Cairns
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