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Hotel was in an excellent location located just opposite the Esplanade near the children's playground. Staff were friendly and helpful with our inquiries. One of my family members mentioned a maintenance issue and it was attended to immediately. Rooms were spotlessly clean. However I felt...More
Great position with beautiful ocean view. The room was super clean, really nicely refurbished and well set out. We booked for three adults. The sleeping arrangement was a double bed in one room which was really lovely and (unexpectedly) the other was a pull out...More
Service was very friendly and helpful
Rooms clean, spacious and quiet
I felt it was expensive for the room received
Location very handy
Plenty of places to eat but not available at the plaza
Car parking available
Good value for money. Great location, only a few minutes walk into town. Staff friendly, rooms clean. Nice view from balcony.Has parking and was within walking distance to the car hire place. Close to all the restaurants and bars. Just across the road from a...More
Thank tracey m
Response from Nyreene B, Front Office Manager at Cairns Plaza HotelResponded 3 days ago
Thank you for your review,
We are happy to hear that you enjoyed your stay with us, we hope to see you again.
The hotel was below the average. Old rooms, some cockroaches. I pay for a buffet but this only includes a few things. They offer you (paying extra, of course) a special dish with eggs bacon beans etc, that you spect to find in any buffet...More
Response from Nyreene B, Front Office Manager at Cairns Plaza HotelResponded 5 days ago
We are sorry to hear that your stay with us wasn't a pleasant one, in regards to your review above, our rooms have been newly renovated over the last few years.
The buffett that we have is a continental & if you wanted...More
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Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
$85 - $157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Family Hotel in Cairns
#8 Business Hotel in Cairns
#9 Romantic Hotel in Cairns
Non-Smoking Rooms ,
Number of rooms
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Response from Nyreene B | Property representative |
Thank you for your question,
Yes, at check in you do get asked to do a Pre Auth, you can do this with either your credit card or as a cash deposit, if you do it with your credit card or bank puts a hold of $100.00 & your... More
Thank you for your question,
Yes, at check in you do get asked to do a Pre Auth, you can do this with either your credit card or as a cash deposit, if you do it with your credit card or bank puts a hold of $100.00 & your bank is the one to release it, all banks are different some take 5 to 7 working days some do take longer, if you do cash you are given a receipt that you must hand back to reception when you come to check out & you get your refund of the $100.00 back.
I hope I have answered your question.