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Palm Royale Cairns

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421 Reviews from our TripAdvisor Community

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There are newer reviews for Palm Royale Cairns
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Showing 346: English reviews
Southern Cross, Australia
Level Contributor
1 review
5 of 5 stars Reviewed January 2, 2014

When I went to book, being a family on a budget, I was quite sceptical with the price being so low and reading some reviews, thinking oh well we'll make the most of it if this place, "beggers can't be choosers" lol, BUT by-krickey, how awesome was this place. We booked the "Family Quad Room", thinking all beds are in... More 

Helpful?
Thank Hodgeez
1 review
3 of 5 stars Reviewed December 25, 2013

Furniture needs to be upgraded, esp TVs. Spacious rooms overlooking 2 great sized pools. Good buffet breakfast but a little crowded when full..size of cafe is small. Overall a pleasant place to stay, but mainly caters for Asian tourists. Not in the city centre but next door to shopping centre. Buses run quite regularly. For the price, worth the stay.

Review collected in partnership with this hotel

Helpful?
Thank Lynr52
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Traveller Thank you for your recent feedback. I have noted your comments and will discuss them with my team. I wish you a safe and happy New Year. More 

Copenhagen, Denmark
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 17, 2013

Excellent service by the staff, who helped me booking a tour to Kuranda with hotel pickup. Rooms are clean and air-conditioned (a must!) and pretty standard for the price, but i really missed internet in the room. You have to go down to the lobby to login, which is not what i need after a long day. Also you have... More 

Review collected in partnership with this hotel

Helpful?
Thank Jesper L
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Traveller Thank you for taking the time to tell us about your stay. As always I will discuss your feedback with the team. I wish you a very safe and happy New Year. More 

Dalyellup, Australia
1 review
5 of 5 stars Reviewed December 12, 2013

Booking via Booking.Com made it real easy, then the Palm Royal, Cairns did the rest. Awesome room, awesome value with a great looking grounds. Would have loved some Wi-fi otherwise cannot fault. More than happy.

Review collected in partnership with this hotel

Helpful?
Thank JoesOutandAbout
1 review
3 of 5 stars Reviewed December 4, 2013

Stayed to two nights first night couldn't sleep due to being able to feel every spring in the bed ask reception to fix, next night not so bad but could still feel them, was told there in the middle of upgrading so if u stay just ask for an upgraded room. On the plus side pools and spar are very... More 

Helpful?
Thank Bjsys
Melbourne, Australia
Level Contributor
1 review
5 of 5 stars Reviewed December 4, 2013

we arrived hot and tired from a long trip and we got happy faces and the most understanding and helpful staff I have ever met!!!! I am so thrilled at my experience , with two teenagers and a baby , we were accomadated beautifully. the room was airconditioned and we slept fantastically due to the great bed and comfortable tempreture....we... More 

Review collected in partnership with this hotel

Helpful?
Thank sol2sol71
Brassall, Queensland, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 28, 2013

We arrived before our official check-in time but we very efficiently checked in as far as paperwork was concerned and our baggage was securely stored for us. We were offered the hotel facilities of Lounge with internet facilities and a swim in one of the two pools if we so desired whilst we waited for our room to be ready... More 

Helpful?
Thank Ali G
County Clare, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 20, 2013 via mobile

Stayed 5 nights.. No wifi unless you pay five dollars per hour and no restaurant in hotel. Too far to walk to the city.. Other than that two great pools king size beds and nice quite location great value for what we paid.. All in all would definitely come back if stating in cairns again

Helpful?
Thank Irishlad88
Cork, Ireland
Level Contributor
200 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed November 8, 2013

We stayed in this hotel for 3 nights in February and found to be very restful with no road noise even though it is located on a main road. The pool area is fantastic as it is surrounded by tall buildings therefore no excess wind, just a gentle breeze from an archway onto it. The rooms were clean and serviced... More 

Helpful?
Thank griff888
chicago, il
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 31, 2013

the hotel itself is fairly nice though a bit run down in places. i never actually made it in either pool, but they seem very nice, at least aesthetically. the staff is very friendly and accommodating and breakfast is decent. my complaints would be that the hotel is located in the suburbs and the area seems a bit sketchy. this... More 

Helpful?
Thank redbrooke
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Palm Royale Cairns

Address: 7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $52 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palm Royale Cairns 4*
Number of rooms: 150
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Also Known As:
Palm Royale Cairns Hotel Cairns
Palm Royale Hotel Cairns
Cairns Palm Royale
Hotel Style:
#26 Luxury Hotel in Cairns
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