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Holiday Inn Cairns Harbourside

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Holiday Inn Cairns Harbourside
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1,304 Reviews from our TripAdvisor Community

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Showing 1,210: English reviews
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London, United Kingdom
Reviewed 5 days ago NEW

The rooms at this hotel are generous in size and have all the basic amenities/facilities required of a hotel. The hotel also has plenty of car parking spaces, swimming pool and on site restuarant which has a reasonable selection of foods on the menu. However I would heavily suggest walking down the esplinade and eating from one of the many...

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Helpful?
Thank alex c
Reviewed 1 week ago via mobile

Really happy with this venue, rooms are spacious and service was excellent, had room service and meals in restaurants all very good quality food. Really made to feel at home which is needed when your away from your family for over a week. The esplanade is across the road for an early morning or afternoon run or walk. And it's...

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Helpful?
Thank Amanda W
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Amanda W, Thank you for taking the time to write this review of your recent stay with us. We appreciate all you feedback and I agree the Esplanade is a perfect place for a run along the bay. We look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

Reviewed 1 week ago

I just stayed 2 nights but it was really good. Had a room in the 7th floor with an awesome view! The breakfast was great and because I got sick the young man working in the breakfast are got me hot lemon with honey, without me asking. The reception staff is very nice as well, they checked me in earlier...

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Helpful?
Thank christinamo23
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear christinamo23, Thank you very much for this comprehensive review of your recent stay. We thank you for all your feedback and for the recognition of the team. We hope you are feeling much better. We look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

Brisbane, Australia
Reviewed 2 weeks ago via mobile

When you arrive at reception after a four hour drive and they all notice you have lost your voice, up comes Timothy with a lovely pot of lemon tea. It couldn't get any better. These guys are the best when it comes to service !!!!

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Helpful?
Thank MarieS1
Skegness
Reviewed 2 weeks ago

This is a nice hotel. Rooms are of a good standard with 2 double beds, hairdryer, iron and board ,roomsafe and as I remember a microwave and fridge.Everything was spotless and housekeeping good.Reception was good and friendly. There is a restaurant and seperate bar. There is a small heated swimming pool outside. The hotel is in a quiet spot about...

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Helpful?
Thank SkegnessBiggerry
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear SkegnessBiggerry, Thankyou for taking the time to write this review of your recent stay with us. We appreciate all your feedback and I agree our location provides easy access to town while providing a quiet place to relax. We look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

Reviewed 4 weeks ago via mobile

Pretty reasonable accommodation, inviting and clean environment. Situated on the main section in cairns good views. Ocean views are good. Best time to stay is dry season from April to September we Only 1 night stay so not much more to stay Enjoy your stay

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Helpful?
Thank JACMATFAM
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear JACMATFAM, Thank you for taking the time to write this review of your recent stay with us. We appreciate all your feedback and look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

Sydney, Australia
Reviewed 4 weeks ago via mobile

just a standard holiday inn with all the basics that you need. clean, and the staff was very friendly! coffee available to make in the room. and you can pay for a continental breakfast. not too expensive i don't think but i didn't opt for it.

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Helpful?
Thank rachel24689
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear rachel24689, Thank you for taking the time to write this review of your recent stay. We appreciate all your feedback and look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

Cairns, Qld
Reviewed 4 weeks ago via mobile

This hotel is one of Cairns' older high rise hotels and from the street it still looks very 1980s but inside all amenities are refurbished and very contemporary. As locals, we booked an ocean view room because it was close to the north end of the esplanade and was inexpensive. We were delightfully surprised by the modern, stylish interiors and...

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Helpful?
Thank MissMapleLeaf
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear MissMapleLeaf, We appreciate you taking the time to write this review of your recent stay with us. Thank you for all your feedback, and I agree the Ocean View rooms have a great view and provide that little bit extra for your stay. We look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

Saint Paul, Minnesota
Reviewed 4 weeks ago via mobile

Hotel met expectations. Location is within walking distance of everything in Cairns. Pool is quite small, but rooms were exceptionally clean and quite comfortable. Staff was friendly and efficient. Restaurants looked a bit overpriced so we ate off site.

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Helpful?
Thank charlieflys
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear charlieflys, Thank you for choosing to stay with us at Holiday Inn Cairns Habourside. We appreciate you taking the time to provide us with this feedback. We have a variety of options for dining at the hotel, including Teshi's Restaurant, Blue Mango Cafe and Room Service. We look forward to welcoming you back again soon. Kind Regards, Matt Rippin...

Sydney, Australia
Reviewed February 20, 2017 via mobile

Booked a last minute stay at the Holiday Inn in Cairns and was really pleased with the friendly and helpful reception and staff. The location was great, away from the Helvetic southern end of the esplanade and directly across from a park and the Bay. Rooms are a bit tied but all in all a great hotel.

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Helpful?
Thank Bruce N
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Bruce N, Thank you for taking the time to write this review about your recent stay with us. We appreciate your feedback and I agree our location on the Northern end of The Esplanade provides a relaxed atmosphere. While our courtesy bus provides easy access into the city centre. We look forward to welcoming you back again soon. Kind...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 

Additional Information about Holiday Inn Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $83 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside
Hotel Style:
#10 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Cairns Harbourside staff and other travelers.
14 questions
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Glenville, North Carolina
over a year ago
6 months ago

See all questions (14)

Questions? Get answers from Holiday Inn Cairns Harbourside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Tower on the water side is the most modern.”
 of 5 bubbles Matthewbeachhouse, Feb 14, 2017 | Read review
“Ask for water view”
 of 5 bubbles kndn1987, Jan 27, 2017 | Read review
“Ask for an up date room if there is one.”
 of 5 bubbles LesleyN730, Jan 22, 2017 | Read review
“A water view is a must on a higher floor.”
 of 5 bubbles JamieMarieB, Jan 18, 2017 | Read review
“Ask for the Ocean view rooms”
 of 5 bubbles MODSYSBRO-1, Jan 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question