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Pullman Reef Hotel Casino

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Pullman Reef Hotel Casino
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1,682 Reviews from our TripAdvisor Community

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Showing 1,571: English reviews
Sydney
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great Location, 5th floor water view so well worth the extra, all staff were amazing apart from last day check out, he was quite sullen especially when I explained the extras on our room charges were in fact a gift and shouldn't be billed to us! No birthday special even though on check in the said they would 'sort something... More 

Helpful?
Thank Salenak
Tulsa, Oklahoma
Level Contributor
157 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel is in a good location with easy walking access to the CBD and the Esplanade. Friendly, efficient checkin. We had a balcony room overlooking the water and an evening show of the bats flying into the hills. Also Saturday night fireworks. Very large room with king bed and nice sitting area. Plantation shutter doors to large balcony with table... More 

Helpful?
Thank RAPJJP
Auckland Region, New Zealand
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Fantastic hotel the best you will get in Cairns. Rooms really well appointed, stylish, close to all restaurants and bars, staff really helpful, secure parking Bathroom fantastic with the best showers I have come across yet. Large internal safe.

Helpful?
Thank Rhin20
Liverpool
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice spacious hotel with good views. Good location close to the marina. The casino does not really bother the residents in the hotel and those who would like to use it can enjoy it. My only negative experience was the stains in the spa tub and you wouldn't expect that after paying quite a bit for the room.

Helpful?
Thank Mohammed F
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

Best hotel bed i have ever slept in. Our room was more than comfortable,location was great and all staff that we dealt with were pleasant ,efficient & greeted us daily with a friendly smile . We would not consider staying anywhere else ,overall a great experience

Helpful?
Thank Marilyn D
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Marilyn D, Thank you so much for taking the time to review our hotel. I am delighted you enjoyed our beds - they are very special. Thank you for staying with us and we look forward to welcoming you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

Cooktown
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

A last minute weekend getaway. Limited accommodation available due to the Cairns Cup but Karla in reservations was extremely helpful. We booked the Pullman suite and were offered breakfast, champagne and parking as part of the rate which eased the cost which was more than we'd usually pay for accommodation. We weren't disappointed fantastic room, service and facilities, very comfy... More 

Helpful?
Thank privali
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Privali, I am so pleased to hear that you enjoyed your stay in our Pullman Suite. I do hope we can welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel More 

Melbourne
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel exceeded my expectations. Lovely 5 star rooms. Our room overlooked the pool and got plenty of sunlight. Great pool with lovely views. Great location, easy walk to the shops and wharf. Great breakfast as well. Definitely recommend.

Helpful?
Thank hughesMelbourne
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear hughesMelbourne, Thank you for your review, I am so pleased that we exceeded your expectations for your stay. I very much hope we have the opportunity to welcome you again in the future. Please do let me know if I can assist in any way. Sincerely, Wayne Reynolds General Manager Hotel More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best hotel I have stayed at! This hotel has an amazing amount of facilities inside it. The reception staff are all friendly and extremely helpful with suggestions. The Chinese restaurant inside the hotel is actually quite good for food. The room was excellent quality - I was in a King's bed room with the river side view.... More 

Helpful?
1 Thank Chris C
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Chris C, Thank you for choosing to stay with us. I am so happy that you enjoyed your stay and found the room excellent quality. I very much hope we have the opportunity to welcome you again in the future. I thank you for your time and hope we have the opportunity to welcome you again in the future.... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I were here for part of our honeymoon. On finding this out, the front desk sent a bottle of wine and chocolates to our room. From that point on the service was never anything less than exceptional. The hotel's facilities are perfect, and Cairns marina is a few minute's walk away. On the hotel site you have... More 

Helpful?
1 Thank Mabell1980
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Mabell1980, I am so delighted that you enjoyed your honeymoon stay with us. Please allow me to extend our congratulations to you again. I thank you for taking the time to review us and hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

Perth
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time we checked in to the time we left I could not fault this hotel. Peter at reception was very friendly and helpful Felicia the lovely housemaid on our floor (7) was beautiful and obviously loved her job. The bottle of wine and chocolates were a nice welcoming touch as were the bed turn down ladies with their... More 

Helpful?
1 Thank mrfan
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Mrfan, Thank you so much for choosing to stay with us at the Pullman Reef Hotel Casino. I am so pleased that you enjoyed your stay. I certainly hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Cairns city, Pullman Reef Casino overlooks Trinity Bay and the departure point for the Great Barrier Reef. The hotel features 128 rooms and suites, all with spa baths and private garden balconies. Enjoy innovative and award-winning Thai fusion cuisine in the exquisite setting of Tamarind, or any of our eight other restaurants and bars. Other facilities include a well-equipped gymnasium, spa and rooftop swimming pool. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $148 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
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