We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Pullman Reef Hotel Casino

Show Prices
#2 of 66 Hotels in Cairns
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pullman Reef Hotel Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,836 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,719: English reviews
Start your review of Pullman Reef Hotel Casino
 Click to rate
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

We stayed for a very long weekend and absolutely loved it. The service was great, the room clean, comfortable and very quiet. Location is very central. Most visitors seem to do a lot of day trips, we pretty much had the pool to ourselves. I would definitely recommend upgrading to a water view room. The views over Trinity Inlet are...

 Report
Helpful?
Thank Andrew K
Brantford, Canada
Reviewed 2 days ago NEWvia mobile

We had a beautiful room with a balcony looking out to the harbour. The buffet breakfast was excellent. The pool area was an oasis with tropical birds flying overhead. A fun lobby bar with live music. Great stay!!

 Report
Helpful?
Thank lovethesunfor5
Reviewed 3 days ago NEWvia mobile

If you want flexibility and a diverse hotel for all the family, look no further. The reef casino has multiple restaurant to choose from as well as bars and a cafe, the reception entrance is beautifully designed, not only does this hotel have a casino for all you adults but for the kids (and adults who want so fun) it...

 Report
Helpful?
Thank Zena B
Queensland, Australia
Reviewed 3 days ago NEW

This is our favourite hotel in Cairns , haven't found anything to beat it yet. Friendly staff at check in & we were upgraded to a Junior suite . All the public areas are newly renovated they all look great ( except have to admit I preferred the fish paintings and tropical decor from the brown woody things 😢) Love...

 Report
Helpful?
Thank townsvillemaz
Cairns Region, Australia
Reviewed 3 days ago NEW

Arrived and check in was quick, great. Room was lovely and clean. Everyone in the hotel friendly. Arrived for Breakfast and we were not on the list, even though Breakfast was included in our package. Arrived home this morning to find a pending amount on our credit card which appears to be for breakfast. May have to make a call...

 Report
Helpful?
Thank Sandra4879
Hong Kong
Reviewed 4 days ago NEW

we book the junior suite with spa, we arrived the hotel at 8am, luckily we can have our room at that early morning, we can have a break before we explore the city. Just 5 mins walk to the pier surrounding with many restaurants. We haven't try the restaurant at our hotel, as we have many choices nearby. The Chinese...

 Report
Helpful?
Thank fannymama
Weipa, Australia
Reviewed 5 days ago NEW

Location location location. Rooms are neat but small, mini bar prices are through the roof. Nice robe and slippers in the cupboard. A little outdated. Bit expensive for whats on offer but it's a casino. Concierge and baggage service is available if they could be bothered.

 Report
Helpful?
Thank kryds
Reviewed 6 days ago NEW

The rooms were awesome, the gym facilities were adequate for a venue of its size, but the best thing about it is the integration with the casino and other entertainment options. The rooms were good size and what I would say as 'value for money' the only girpe I had was a slight smell from the shower room (if you've...

 Report
Helpful?
Thank gregf674
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear gregf674, Thank you so much for taking the time to review our hotel. I very much hope that we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

We stayed here as part of our honeymoon. Really helpful concierge Matthew Evans deserves a mention. We chose a room with a view of the sea which was worth the extra money and it was gorgeous; really spacious and just what we wanted / needed after a night on the Greyhound. Comfy beds, jacuzzi bath tub, free items in the...

 Report
Helpful?
Thank JLo-on-the-go
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Jlo-on-the-go, Thank you so much for choosing to stay with us. I am so very pleased you enjoyed all the inclusions that we provide with our rooms. Our greatest hope is that our guests do not need to worry about anything during their stay, our team are here to look after you and our inclusions mean that all you...

Brisbane, Australia
Reviewed 1 week ago via mobile

This is a first class hotel. The reception staff were exceptional. Checkin was fast and received a room upgrade to a junior suite. Originally booked for 3 nights and then extended another 3. Well appointed rooms with great service. Friendly staff. Beautiful pool however the lounges need to be upgraded as were torn and tatty. Excellent complementary breakfast. I would...

 Report
Helpful?
Thank Lindsay B
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Lindsay B, Thank you so much for your review, I am delighted you enjoyed your stay so much you stayed even longer. Please do come and stay with us again soon! Sincerely, Wayne Reynolds General Manager Hotel

Questions? Get answers from hotel staff and past guests. Ask a question

606 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (562)
Viewed
Room/Suite (155)
Viewed
View from Room (65)
Viewed
Hotel & Grounds (76)
Viewed
Pool/Beach Area (15)
Viewed
Bathroom (44)
Viewed
Family/Play Areas (1)
Viewed
Dining (15)
Viewed
0:48
Videos (2)
Viewed
Other (189)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (4)
Viewed
Dining (5)
Viewed
Room/Suite (12)
Viewed
View from Room (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.2 mi away
Shangri-La Hotel, The Marina, Cairns
0.1 mi away
Pullman Cairns International
0.1 mi away
Hilton Cairns
Hilton Cairns
#5 of 66 in Cairns
2,058 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Cairns Coconut Holiday Resort
0.6 mi away
DoubleTree by Hilton Hotel Cairns
1.5 mi away
Reef Palms
Reef Palms
#3 of 66 in Cairns
536 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $180 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, ACCOR, Priceline, Cheap Tickets, Hotels.com, Agoda and Jetsetter so you can book your Pullman Reef Hotel Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Business Hotel in Cairns
#1 Spa Hotel in Cairns
#2 Luxury Hotel in Cairns
#2 Romantic Hotel in Cairns
#4 Family Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Pullman Reef Hotel Casino staff and other travelers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Pullman Reef Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room at high floor, junior suite”
 of 5 bubbles fannymama, 4 days ago | Read review
“Better off booking a nicer place close by for the same price or less”
 of 5 bubbles kryds, 5 days ago | Read review
“I only was there for the casino”
 of 5 bubbles TravelinAlan, 3 weeks ago | Read review
“aim for the mangrove water view”
 of 5 bubbles 610JohnC, Jan 17, 2017 | Read review
“Sea View Rooms are the best, especially when a Cruise Ship is in Port”
 of 5 bubbles adrianb595, Jan 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question