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Pullman Reef Hotel Casino

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1,715 Reviews from our TripAdvisor Community

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Showing 1,601: English reviews
Lancaster, Pennsylvania
Level Contributor
205 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent three nights at this hotel as part of Odysseys Tour. The room was very nice - with balcony from which we could see the wharf. The room had both a double headed shower and a nice deep tub with whirlpool jets. The service was very efficient - at one point called downstairs for batteries for remote and they... More 

Helpful?
Thank Tom82752
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Tom82752, I am so pleased you enjoyed your stay with us. Thank you for taking the time to review us and I hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

Greater Sydney, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Amazing staff from front desk to housekeeping. All professional, friendly with a can do attitude, exceptional pleasant 3 days. Great location, close to town centre, marina and parks. Large clean comfortable rooms, very comfortable beds

Helpful?
Thank Janice M
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Janice M, I am delighted you found our team amazing. They are a very special group of people. Thank you for taking the time to review our hotel and I do hope I have the opportunity to welcome you again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am here now at the Pullman Reef. I don't usually write reviews, but I did a ton of research on TA for this trip so I want to return the favor and write a review for fellow travelers because I definitely know how helpfultimate they can be. I will definitely be honest and hopefully thorough. Plus, I really think... More 

Helpful?
1 Thank blueslily
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Blueslily, Thank you very much for your very detailed review. This is invaluable as it allows us to address areas that may need improvement. We thank you for both your time and for choosing to stay with us at the Pullman Reef Hotel Casino. Please do let me know if I can ever assist in any way. Sincerely, Wayne... More 

Nottingham, United Kingdom
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Our time in Cairn was made very special thanks to the Pullman Reef Hotel, it is nestled near a inlet near a cruise liner terminal. I would definitely tell my reader this is in my opinion a 'Prestigious' hotel. Our room was luxurious it had a spar bath, a balcony overlooking the spectacular City of Cairns with breathtaking views, backdrop... More 

Helpful?
Thank hereislaraine
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Hereislaraine, Thank you so much for your delightful review, we are dedicated to looking after our guests and providing a service that is leaving our guests relaxed and wanting more. I do hope we can welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Ask for a room with a water view. Good size and really helpful staff, where everything worked perfectly. Good gym. Great location to walk down to the waterfront and around the city. Close to the casino and lots of great restaurants.

Helpful?
Thank namesara
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Namesara, Thank you for your review of your recent stay at the Pullman Reef Hotel Casino. Great to hear that you found our team helpful and liked our gym. Please do come again soon. Sincerely, Wayne Reynolds General Manager Hotel More 

Melbourne, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We visit Cairns almost every year, and stay in Holiday Inn all the times until Double-tree took over. after the research, we decide to give Pullman a go. Ending up, we make the wise decision. we stay on the top floor opposite presidential suite facing the ocean. The view is super, on the clear sunny day, we can clearing see... More 

Helpful?
Thank Bing-BiLu
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Bing-BiLu, Thank you so much for taking the time to review our hotel. I am so sorry that you had some noise in your room. We have investigated this and it has been fixed. I am so pleased you enjoyed your stay. Please do come again soon. Kindest Regards, Odette More 

Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed here for four nights. The hotel was very good, we had a row with water views. The location was a short walk to numerous waterfront restaurants. The room was very roomy, clean and had all necessary requirements. We would definitely recommend this hotel. There is a Casino attached which was a nice way to finish one of... More 

Helpful?
Thank shakey0203
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Shakey0203, Thank you so much for taking the time to review our hotel. I am delighted you enjoyed your time with us. I do hope we can welcome you again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

nsw
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very comfortable and friendly staff. Great location for Great Barrier Reef tours. Easy walk to restaurants. We used the complimentary $5 casino voucher and won $70!! Bonus!! The Cairns honey was a lovely touch! Cold water and a coffee machine in foyer is really handy too! A very nice place to stay when in Cairns!

Helpful?
Thank kaytee73
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Kaytee73, Thank you so much for taking the time to review our hotel. I am delighted that you enjoyed your stay. I do hope we can welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel More 

Auckland Region, New Zealand
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a week, a couple of weeks ago and it was a pleasure. Nothing was too hard for the staff and they had all the niceties and extras. I would stay here again anytime and wish there were more hotels around like the Pullman. It is central to everything, has views, spacious rooms and a little gift... More 

Helpful?
Thank HilsNZ
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear HilsNZ, Thank you for choosing to stay with us at the Pullman Reef Hotel Casino. I am so pleased that you enjoyed your stay. I do hope we can welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel More 

Geelong, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived the staff were amazing ; friendly, helpful, nothing was too much trouble. The hotel and our room was spotlessly clean. Great view from our balcony to the mountains. Evening staff provided bed turn downs every night along with chocolates and free bottles of water. We received a free paper daily and complimentary chocolate/truffle plate on... More 

Helpful?
Thank JenJM_13
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear JenJM_13, Thank you for your review, I am so pleased you enjoyed your stay with us. We certainly hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Cairns city, Pullman Reef Casino overlooks Trinity Bay and the departure point for the Great Barrier Reef. The hotel features 128 rooms and suites, all with spa baths and private garden balconies. Enjoy innovative and award-winning Thai fusion cuisine in the exquisite setting of Tamarind, or any of our eight other restaurants and bars. Other facilities include a well-equipped gymnasium, spa and rooftop swimming pool. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $158 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
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