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Acacia Court Hotel

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Acacia Court Hotel
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258 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Townsville, Australia
Reviewed 2 weeks ago

In brief... "Don't do it guys" !! Look elsewhere is all I can say. We booked in for 3 nights, to celebrate a friends birthday and the New Year as well. Of course, costs were 'through the roof' for the holiday period but even before we arrived, I thought $807 was a little rich for just 3 nights. PLUS, we...

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Helpful?
Thank SteveTownsville888
Airlie Beach, Australia
Reviewed 2 weeks ago via mobile

The rooms were dirty, the floor not vacuumed, the hallway of the floor level smelt as if there were dead fish lying somewhere. The hotel wouldn't give a refund for the room so we were put into a different room, there was mould on the fridge as well as on the railing outside. Even the ground level when walking out...

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Thank jamesscull
Gold Coast, Australia
Reviewed 3 weeks ago

I have been reading many a review on the Acatia court in Cairns and some not justified. Have been in hotel for a week and still have a week to go and truly having a ball, the staff can't help you enough, they are great. Hotel yes is old but very comfortable, prices are very competitive, we rented an ocean...

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Thank zop1954
Cairns, Australia
Reviewed 4 weeks ago

I often stay here on my way out to work the motel is in a very adequate position for the airport access being at the end of lake street, its only a 5 minute drive to the airport, the staff are always friendly, the motel is old but clean.

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Thank Bazzafnq
at home
Reviewed 4 weeks ago

OK, even if I had gotten the 3rd room first, this would be a 3 star rating...but...we booked a family room, which I guess happens to be in their 'budget' section. The first one we were assigned you couldn't even unlock the door on, so they gave us another one. It was old, way past needing updating, even the bedding...

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Thank LookingForFamilyFun
Reviewed December 14, 2016 via mobile

We only had one night there, room was adequate, nothing fancy but was clean enough, a/c worked well bathroom OK. We'd definitely stay there again. We were in the upstairs motel style rooms. Was a bit of kid running noises above us but finished early

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Thank Broadheadhunter
Reviewed October 27, 2016 via mobile

My partner and I had to book a place in a hurry for one night, unfortunately I chose acacia.. Firstly the lady at reception had a mouth full of food, spitting it while she talked through her 2day moustache. We received the wrong room, wrong size bed and most unprofessionally lazy hospitality. We will not go back.ever.

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Thank dan n waz
Brisbane Region, Australia
Reviewed October 25, 2016

I travel to Cairns frequently. This hotel is in a good location and is quite comfortable. The views are great. The biggest letdown is their restaurant and the quality of the food. This was one of the great places years ago to eat but no more.

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1Thank andrewshennan
Gold Coast, Australia
Reviewed October 19, 2016

Rooms ok not modern, mold spots on ceiling, freezer in fridge is in urgent need of defrosting, toilet runs 24/7. The view from the verandah is lovely if it didnt overlook onto cigerette butts and dirty sanitary pad on the tin roof that covers restaurant below. Restaurant below i wouldnt recommend, didnt eat my meal and requested a refund. Seafood...

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1Thank nicci666d
Ipswich, Australia
Reviewed October 18, 2016

Room 218 not very nice, the bed linen was clean. At 3.30am the fire alarm went off in our room and they stated over the speaker that it was a fire alarm and they would get back to us with details! This never happened. When I saw another older couple in the hallway they stated they had rung the desk...

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Helpful?
Thank Heather W
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Charlie's On The Esplanade
Charlie's On The Esplanade
Cuisines: Seafood, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary 10-story Hotel located on the Esplanade. ... more   less 

Additional Information about Acacia Court Hotel

Address: 223-227 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $76 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Acacia Court Hotel 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Best Western Cairns
Cairns Best Western
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Questions & Answers

Questions? Get answers from Acacia Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All ocean view rooms have great views”
 of 5 bubbles zop1954, 3 weeks ago | Read review
“Get the Bay views in a higher level.”
 of 5 bubbles Bazzafnq, 4 weeks ago | Read review
“Only get a tower room, DO NOT book budget rooms here! Better yet, stay at Cairns Plaza, cheaper & nicer.”
 of 5 bubbles LookingForFamilyFun, 4 weeks ago | Read review
“Don't take R218”
 of 5 bubbles HeatherW601, Oct 18, 2016 | Read review
“The ocean view was great.”
 of 5 bubbles parryp2020, Sep 26, 2016 | Read review
5 of 5
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