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Acacia Court Hotel

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Acacia Court Hotel
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260 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Reviewed February 3, 2017 via mobile

Despite all the and reviews this spot is an awesome place: to be fair the hotel is fairly old but location (city and airport, beachfront) is superb. There is one staff member who is outstanding: Jerry (?) who worked during our stay during the night at the front desk. He took really good care of us! Great costumer service. We...

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Thank Michael S
Townsville, Australia
Reviewed January 1, 2017

In brief... "Don't do it guys" !! Look elsewhere is all I can say. We booked in for 3 nights, to celebrate a friends birthday and the New Year as well. Of course, costs were 'through the roof' for the holiday period but even before we arrived, I thought $807 was a little rich for just 3 nights. PLUS, we...

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1Thank SteveTownsville888
Airlie Beach, Australia
Reviewed January 1, 2017 via mobile

The rooms were dirty, the floor not vacuumed, the hallway of the floor level smelt as if there were dead fish lying somewhere. The hotel wouldn't give a refund for the room so we were put into a different room, there was mould on the fridge as well as on the railing outside. Even the ground level when walking out...

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1Thank jamesscull
Gold Coast, Australia
Reviewed December 23, 2016

I have been reading many a review on the Acatia court in Cairns and some not justified. Have been in hotel for a week and still have a week to go and truly having a ball, the staff can't help you enough, they are great. Hotel yes is old but very comfortable, prices are very competitive, we rented an ocean...

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Thank zop1954
Cairns, Australia
Reviewed December 22, 2016

I often stay here on my way out to work the motel is in a very adequate position for the airport access being at the end of lake street, its only a 5 minute drive to the airport, the staff are always friendly, the motel is old but clean.

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Thank Bazzafnq
at home
Reviewed December 16, 2016

OK, even if I had gotten the 3rd room first, this would be a 3 star rating...but...we booked a family room, which I guess happens to be in their 'budget' section. The first one we were assigned you couldn't even unlock the door on, so they gave us another one. It was old, way past needing updating, even the bedding...

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Thank LookingForFamilyFun
Reviewed December 14, 2016 via mobile

We only had one night there, room was adequate, nothing fancy but was clean enough, a/c worked well bathroom OK. We'd definitely stay there again. We were in the upstairs motel style rooms. Was a bit of kid running noises above us but finished early

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Thank Broadheadhunter
Reviewed October 27, 2016 via mobile

My partner and I had to book a place in a hurry for one night, unfortunately I chose acacia.. Firstly the lady at reception had a mouth full of food, spitting it while she talked through her 2day moustache. We received the wrong room, wrong size bed and most unprofessionally lazy hospitality. We will not go back.ever.

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Thank dan n waz
Brisbane Region, Australia
Reviewed October 25, 2016

I travel to Cairns frequently. This hotel is in a good location and is quite comfortable. The views are great. The biggest letdown is their restaurant and the quality of the food. This was one of the great places years ago to eat but no more.

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1Thank andrewshennan
Gold Coast, Australia
Reviewed October 19, 2016

Rooms ok not modern, mold spots on ceiling, freezer in fridge is in urgent need of defrosting, toilet runs 24/7. The view from the verandah is lovely if it didnt overlook onto cigerette butts and dirty sanitary pad on the tin roof that covers restaurant below. Restaurant below i wouldnt recommend, didnt eat my meal and requested a refund. Seafood...

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2Thank nicci666d
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Charlie's On The Esplanade
Charlie's On The Esplanade
Cuisines: Seafood, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary 10-story Hotel located on the Esplanade. ... more   less 

Additional Information about Acacia Court Hotel

Address: 223-227 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $72 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Acacia Court Hotel 3.5*
Number of rooms: 148
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Also Known As:
Best Western Cairns
Cairns Best Western
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Questions & Answers

Questions? Get answers from Acacia Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All ocean view rooms have great views”
 of 5 bubbles zop1954, Dec 23, 2016 | Read review
“Get the Bay views in a higher level.”
 of 5 bubbles Bazzafnq, Dec 22, 2016 | Read review
“Only get a tower room, DO NOT book budget rooms here! Better yet, stay at Cairns Plaza, cheaper & nicer.”
 of 5 bubbles LookingForFamilyFun, Dec 16, 2016 | Read review
“Don't take R218”
 of 5 bubbles HeatherW601, Oct 18, 2016 | Read review
“The ocean view was great.”
 of 5 bubbles parryp2020, Sep 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question