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Pacific Hotel Cairns

TripAdvisor$97*
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#7 of 65 Hotels in Cairns
Certificate of Excellence
04/09/2017 04/10/2017
1 room 2 adults 0 children
$97*
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Pacific Hotel Cairns
Pacific Hotel Cairns
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409 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Santa Ursula, Spain
Reviewed August 31, 2015

My daughter and I stayed there for 5 nights in August. The location of the hotel is great - central to everything. There is a Woolworths 5 mins away which was very convenient on our 1st night. We were upgraded to an "executive" room but there was no executive lounge or any executive perks which is what I would have...

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Helpful?
Thank Noorgardner H
Toronto
Reviewed August 31, 2015

We booked a three night stay in August. We awoke after the first night with bites (see photo); a search of the bed turned up bugs, small and large, live and dead (see photos), on and under the sheet. Also dark brown stains on bottom part of sheets (photo). We bagged what bugs we saw and turned these in to...

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5Thank canuck_at_large
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Hi Canuck_at_large, Once again I would like to apologise on behalf of the entire team for the inconvenience you experienced on your first night with us. As noted in my correspondence, we have confirmed with an independent pest controller that there is no evidence of an infestation in this room or any of the surrounding rooms. The advice that we...

Singapore, Singapore
Reviewed August 30, 2015

Just a one night stop before heading out to Green Island. Ideally placed just a few minutes walk to the Reef Terminal after a great buffet breakfast. By chance the Cairns festival parade was on and we could see all the floats go by on the corner of the road and then the fireworks from our balcony. Lots of places...

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Helpful?
Thank OneSandyH
Rosebud, Australia
Reviewed August 29, 2015

The hotel is on the corner of Spence and The Esplanade and walking distance to all the bars and restaurants you would ever need, as well as to Cairns Central and the train station. The staff were very welcoming and the one morning (out of 7 nights) our room wasn't serviced, they were quick to rectify it. We stayed in...

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1Thank 257Jane123456
Kalamunda, Western Australia, Australia
Reviewed August 22, 2015

We were originally placed on 11th floor but that was too much for my mother so they kindly gave us room on 5th floor. Then the guy on reception helped us with all our bags. The room was well equipped, beds very comfortable, shower, bathroom well stocked & clean. The staff were knowledgeable & easy to approach. I would stay...

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Helpful?
Thank Vanessa K
Salisbury
Reviewed August 21, 2015

On the plus side, the staff was friendly and helpful. The hotel was centrally located and close to restaurants, and the pier, and was within easy walking distance of pretty much anywhere you want to go in Cairns. On the downside, it was a little pricey for the average room and the WiFi t was extremely slow. Normally I wouldn't...

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Helpful?
Thank Ryan T
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Hi Ryan T, We would like to thank you for your feedback after your recent stay. Whilst we are pleased that you enjoyed the location and our friendly service, it is disappointing that it appears the speed of our free wifi service was not up to scratch during your stay. We have passed your comments on to our IT team...

Sydney, Australia
Reviewed August 20, 2015

We love it the first moment we stepped into the foyer.Only problem we had was getting our large suitcase up the front steps into the foyer.we didn't know there was a ramp on the side where the car park is but this was soon forgotten as we were greeted with such warm and friendliness, We had booked for nine nights...

Review collected in partnership with Amoma.com
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Thank ian a
Cairns, Queensland, Australia
Reviewed August 18, 2015

Located right by the best hotels in town but at economic rates. Room was small but the views were lovely. Close to reef fleet terminal, casino, dining options, Esplanade pool. So 5 stars for location and value and 3 for room. Only annoyance were many signs for eg Do not overflow bath,do not leave bathroom door open when showering. Felt...

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Helpful?
Thank Mavy2
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Hi Mavy2, We appreciate you taking the time to provide a review after your recent stay. We are glad that you enjoyed our location and views as much as we do and we also value your thoughts on our in room signage which is currently under review. Thank you once again and we hope to welcome you back to the...

Manchester, United Kingdom
Reviewed August 12, 2015 via mobile

We loved staying here, the rooms are big and you can't get a better location right on the esplanade. Really enjoyed our 2 nights here. Amazing view over the sea to the mountains and so easy to get to all amenities and restaurants.

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3Thank sgconnor
Avoca Beach, Australia
Reviewed August 12, 2015

We were three ladies up in Cairns for a school reunion at the end of July 2015. Found this hotel, to be clean and in a great central location, would stay here again. The man on the front desk didn't have much personality, only said what he had to say, no greeting, no conversation. Didn't try the restaurant but it...

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1Thank Tracy K
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04/09/2017 04/10/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Location, location, location. The Pacific Hotel Cairns is conveniently located on the picturesque Esplanade overlooking Trinity Harbour and opposite the departure terminal to the Great Barrier Reef. Only a short walk to the resort style Esplanade Lagoon, waterfront boardwalks, tropical parklands, Casino and shopping precinct .Beautifully appointed rooms have balconies offering fantastic views. Onsite is a swimming pool, Sugarcane Rhumbar and Bushfire Flame Grill Restaurant offering Brazilian inspired, Australian style BBQ. ... more   less 

Additional Information about Pacific Hotel Cairns

Address: Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $103 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Hotel Cairns 4.5*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Agoda and Cheap Tickets so you can book your Pacific Hotel Cairns reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pacific International Cairns
Hotel Pacific International
Hotel Style:
#6 Luxury Hotel in Cairns
#9 Business Hotel in Cairns
#13 Family Hotel in Cairns
#16 Romantic Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Pacific Hotel Cairns staff and other travelers.
21 questions
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New Jersey
over a year ago
L.S.
28 days ago
Midwest
5 months ago

See all questions (21)

Questions? Get answers from Pacific Hotel Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“9th floor overlooking the ocean, magic”
 of 5 bubbles basetta10, yesterday | Read review
“Find somewhere else”
 of 5 bubbles 435keithh, 1 week ago | Read review
“The higher the room- the better the view”
 of 5 bubbles patriciadrew28, 1 week ago | Read review
“Get a room on the top 2 floors”
 of 5 bubbles CoolCruiser63, 3 weeks ago | Read review
“It would be all good...”
 of 5 bubbles dianes248, Feb 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$97* /night
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Prices are for 1 room, 2 adults
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