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Pacific Hotel Cairns

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#7 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Hotel Cairns
Pacific Hotel Cairns
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406 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Sydney, Australia
Reviewed 3 weeks ago

Great location and I could walk anywhere through the city. The room was very clean and I felt comfortable being in it. The service was excellent and all staff members were polite and so helpful. I would definitely stay here again! My only issue was the gap down the middle of the king size bed.

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Helpful?
Thank lorenh206
Management response:

Hello lorenh206 Thanks you for your review, the location certainly is great. I am glad the service was so impressive as our team take great pride in their work. We look forward to welcoming you again. Thanks Gregor

Cardiff, United Kingdom
Reviewed 3 weeks ago

Fantastic location at the end of the esplanade overlooking the marina and the mountains and the sea. Lovely large bright room with a nice balcony on the 10th floor, which gave us a great view of the evening migration of the flying fox bats each night! Cannot fault this hotel at all, from the friendly efficient check in to the...

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Helpful?
Thank CoolCruiser63
Management response:

Thanks CoolCruiser63 Thank you for your review, the location is great and I must admit I still watch the Flying Foxes myself. It's great to see that our team made such a good impression, they are very proud of the Hotel and the importance of their roles in it's success. We look forward to welcoming you again. Thanks Gregor

Herberton
Reviewed 3 weeks ago

Clean rooms, great view, friendly staff, and right in the middle of everything. couldn't ask for anything more. Didn't need to get the car out of the free car park once we had arrived and our room had views of the pool, the sea and the esplanade. Happy campers!

Review collected in partnership with this hotel
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Helpful?
Thank Debra K
Management response:

Hi Debra K Thanks for your lovely review and it certainly seems that we were able to tick all of the boxes. We certainly aim to enable our guests to relax and I am glad that the team were able to do that for you. Thanks again Gregor

Cairns Region, Australia
Reviewed 3 weeks ago

Great Value, Beautiful Location, Central to everything. Highly recommend this hotel, The views across the Esplanade and Trinity Inlet are beautiful, I highly recommend paying the bit extra a book the deluxe room

Review collected in partnership with this hotel
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Helpful?
Thank pauladS568JS
Management response:

Thank you pauladS568JS I have worked here for some time now and those views do not get old. The location is outstanding and I am very glad that you enjoyed your stay. Thanks Gregor

Aarup, Denmark
Reviewed 3 weeks ago

We spent four days at Pacific Hotel Cairns as a part of our holiday in Australia. The hotel lived up to our expectation. The view from the room was magnificent. The staff was very helpful and expedite. The room was well equipped and functional. We also tried the Bushfire Restaurant which was a great experience. The staff was very helpful...

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Helpful?
Thank kfalch
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Hi kfalch Thank you for your lovely review, it seems as though you were able to try everything. The Bushfire Restaurant is unique in Cairns and our team are very proud of their product and really enjoy the opportunity to introduce it to new guests. Thanks Again Gregor

Campsie
Reviewed 3 weeks ago

This is a very good hotel in every sense and very well positioned to make a stay in Cairns easy to organise andsocially pleasant. The staff are particularly pleasant and efficient making our stay a very relaxed affair.

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Helpful?
Thank davidsZ9258XT
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Thanks davidsZ9258XT I am very glad that you had such a great time and that our team were able to really make a difference. Thanks Gregor

Reviewed February 17, 2017 via mobile

Comfortable, modern rooms. Allows you to control the air conditioning via fan speed settings. Location is very convenient to harbour and Great Barrier Reef tours. Breakfast buffet was excellent with lots of choices,meow ever was very busy. Hotel pool was small but warm. The only complaint I can think off was due to the noise from the road in front....

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Helpful?
Thank Jim S
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Thanks Jim S I am glad that you enjoyed your stay, the location is very convenient to everything and it is good to see that you enjoyed your buffet breakfast. Thanks Gregor

Sydney, Australia
Reviewed February 15, 2017

Very friendly, helpful staff made our stay a great experience. Very comfy room, clean bathroom, great buffet breakfast. Good beds and pillows. Very handy location - close to everything in town plus the esplanade. Only downside was having to park in rear yard of hotel in the open - no security, and not undercover. NOTE - I booked this hotel...

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Helpful?
Thank Tadpole716
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Hi Tadpole716 Thank you for your review and I am very glad that we were able to provide the disabled access room for your mum. The car park is limited and that is why we offer free parking. The location is great and I am please to see that our team were so helpful. Thanks Again Gregor

East Lansing, Michigan
Reviewed February 14, 2017

Not a bad hotel, a bit modern for my taste. Only complaint was the bathroom was very tight with the shower right next to the sink and no curtain to keep the water at bay. The bed was very tight to the bathroom door.

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Helpful?
Thank Easy2BeGreen
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Thanks Easy2BeGreen I am glad that you enjoyed your stay and obviously our refurbishment program keeps us looking young :) We are actually working on our bathrooms at the moment and will have finished the whole hotel soon. Thanks Gregor

Sarnia, Canada
Reviewed February 14, 2017

Great Hotel. .. Clean, spacious, decent pillows, great location, really good Hotel Restaurant, walking distance to the Harbour were you would take your Catarmaran to the Reef to snorkel. Wonderful staff. On site washer and dryer. At night on your balcony you can watch the magnificent 'Fruit Bats" at dusk..(quite a sight to see..awesome....) The city of Carins is a...

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Helpful?
Thank Diane S
Gregor D, General Manager at Pacific Hotel Cairns, responded to this review

Hi Diane S Thank you for your lovely review, the location is amazing and I have to admit that the night flight of the bats never gets old. It is great for us to be able to capitalise on the fantastic work done on the Waterfront over the years, Cairns truly is a paradise. Thanks Gregor

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Location, location, location. The Pacific Hotel Cairns is conveniently located on the picturesque Esplanade overlooking Trinity Harbour and opposite the departure terminal to the Great Barrier Reef. Only a short walk to the resort style Esplanade Lagoon, waterfront boardwalks, tropical parklands, Casino and shopping precinct .Beautifully appointed rooms have balconies offering fantastic views. Onsite is a swimming pool, Sugarcane Rhumbar and Bushfire Flame Grill Restaurant offering Brazilian inspired, Australian style BBQ. ... more   less 

Additional Information about Pacific Hotel Cairns

Address: Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $103 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Hotel Cairns 4.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Pacific International Cairns
Hotel Pacific International
Hotel Style:
#6 Luxury Hotel in Cairns
#9 Business Hotel in Cairns
#13 Family Hotel in Cairns
#16 Romantic Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Pacific Hotel Cairns staff and other travelers.
21 questions
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New Jersey
over a year ago
L.S.
27 days ago
Midwest
5 months ago

See all questions (21)

Questions? Get answers from Pacific Hotel Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find somewhere else”
 of 5 bubbles 435keithh, 1 week ago | Read review
“The higher the room- the better the view”
 of 5 bubbles patriciadrew28, 1 week ago | Read review
“Get a room on the top 2 floors”
 of 5 bubbles CoolCruiser63, 3 weeks ago | Read review
“It would be all good...”
 of 5 bubbles dianes248, Feb 14, 2017 | Read review
“Corner rooms are the bigger one”
 of 5 bubbles dee_swam, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question