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DoubleTree by Hilton Hotel Cairns

#9 of 68 Hotels in Cairns
Certificate of Excellence
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121-123 The Esplanade, Cairns, Queensland 4870, Australia
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1,659 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,524: English reviews
Bolton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice room and very helpful & friendly staff. Good service and food in the restaurant. Location is very central and close to the harbour, so a great starting point for a day trip to the barrier reef, for local restaurants and for shopping in the town centre. A very useful feature is in the in-house self service laundry facility -... More 

Helpful?
Thank A D
Level Contributor
6 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Absolutely not upto the standards of Hilton properties. My room was cleaned but the dirty towels left in the morning kept lying on the chair when we returned in the evening. The empty shower gels were not replaced and even after complaining no action was taken. It was a mistake staying here

Helpful?
Thank Fatema T
Sydney, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a decent hotel on the main esplanade and walking distance to the markets, ferry terminal and restaurants. Breakfast is very well laid out and reasonably good by way of choice. The hotel property and rooms are dated but clean. The service from the front desk, travel desk, restaurant and housekeeping is super. We had a very enjoyable stay... More 

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Thank Amrit C
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here our first night in Cairns before meeting up and staying together with friends at another location. The front desk staff made us feel welcome and were friendly and efficient. We took a left turn the first time we walked out of the lift and walked nearly the entire loop before finding our room close to the lift... More 

Helpful?
Thank Daniel P
Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Customer service is exceptional and impressive. The breakfast is superb with variety to suit everyone. The Happy Hour bar and dining was a welcome experience after a busy day. Comfortable room with nice toiletries. We will definitely be back

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank melg20162016
Lake Macquarie, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked an ocean view room but the room we were initially offered had limited views of the ocean. Bringing this to the attention of the reception staff, they were very accommodating and provided a selection of rooms to choose from with far more appropriate views that met our expectations.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robern W
Sydney, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Staff: Arrived with relatives at evening. Check in is efficient we also received the warm welcome cookie. Staff are nice and helpful. Room: The decor of double bed room however doesn't match a 4star hotel it is similar to the design of a motel. Looked old and not refreshing. Especially The lighting in the bathroom is the White unstylish lamp... More 

Helpful?
Thank QiongWU
cairns
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located near the esplanade and restaurants. Pleasant and friendly welcome by the staff with a welcome cookie. Spacious comfortable room, comfy bed with cheap carpark rates. Cannot fault this place. Two things though which bugged me - the television set up and the ironing board!

Helpful?
Thank peter z
London, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Cairns Doubletree suited us perfectly from the moment they handed us each a welcome cookie! The hotel is only a few blocks north of the centre of Cairns – a pleasant stroll to activities, shops, restaurants, bars, etc. The hotel is built in a circle giving most rooms a view (I’m assuming). We were on the 4th or 5th... More 

Helpful?
Thank Theworldswaiting
Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

Location is perfect and rooms are in good condition and clean. Rest of building is looking a little tired. Internet is useless and you have to pay extra to use if you can get it to work (I work in IT and gave up on it) Breakfast buffet is great but wasn't included in my room so we ate out... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dietikera
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $110 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#7 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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