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Reef Backpackers

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87 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Truro, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

It's one of the cheaper hostels in Cairns and you soon see why as soon as you walk in. Don't get me wrong, it's clean and the staff are all pleasant and helpful but it does need a little re-investment. The 'free breakfast' for example is warm milk and cereals or bread left for you to toast with butter sometimes... More 

Helpful?
Thank honeymoon134
Cairns Region, Australia
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The only redeeming qualities of this hostel were the internet speed and the 1 friendly member of staff encountered. This place was disgusting, filthy, messy and completely unkempt. By far one of the worst hostels I've ever stayed in. If i had the funds to move somewhere else, I would have in a heart beat however it was my last... More 

Helpful?
Thank TravelBrit1
Constanze N, Manager at Reef Backpackers, responded to this review

thank you for staying with us and leaving a review i was expecting this sort of review after you were extremely rude to the female staff as you demanded a upgrade to a Private room at time of check in and was refused stating it was your last 2 days and you wanted the privart room for the same price... More 

Travelers are raving about these Cairns hotels

Milwaukee, Wisconsin
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

We got a private room and it was actually comfortable if you aren't worried about hygiene. Filthy yellow marks all over the sheets, pillows, walls, and floors. Absolutely disgusting kitchen, and the furniture was obviously picked up off the side of the road. "Free breakfast" is a loaf of bread and a jar of jam. Pros Free air con in... More 

Helpful?
1 Thank WanderingWoman51
Townsville, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 6, 2016

My daughter who is 16 is travelling with a friend and we paid for a couple of nights at the hostel. When they arrived entry was refused despite the website stating that people aged 16 to 18 could check in with guardian permission ( which she had). Just sent them away. I rang to discuss, manager had no reply to... More 

Helpful?
1 Thank Acklan
Constanze N, General Manager at Reef Backpackers, responded to this review

Thank you for leaving feed back after reviewing the situation regarding your 16 year old daughter as it was explained on the phone to you we are in peak season for the year and it is very hard to accommodate under aged guests as it is a busy international hostel and the liability of having your sixteen year old daughter... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

Friendly staff - made time to communicate with you on where you wanted to go that day or after your stay. Cleanliness was okay. Good location to town. Good size pool. Massive rooms with single beds, NO bunk beds!! Woo!! Nemo fish in reception!! Unlimited and free wifi, quite fast. After hours staff were lovely, helped carry heavy suitcase upstairs.

Helpful?
Thank Kara J
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

Cheapest double room in town The hostel is more quiet than other backpackers hostel in town Washing machine, minimal free breakfast (muesli, toast, tea and cofee) The style is a bit rough though, the wood terrace is broken and could be dangerous Common bathroom wich is clean Tv room also available

Helpful?
Thank Chamag23
Hong Kong
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 12, 2016

The room is so dirty. Old furniture is fine but its not fine when the walls and carpets are not clean, n the bed has only new linens provided. There is also a sign on the wall saying you cannot sleep on your own sleeping bag. Whats the deal then? The room is smelly and the curtain seems to be... More 

Helpful?
1 Thank pigmoon
New York City, New York
2 reviews
5 of 5 stars Reviewed May 26, 2016

I was traveling in Australia by myself for the first time, hoping from hostel to going up the east coast. When I reached Cairns I was lucky enough to check into Reef and ended up extending my stay for almost two months because I really felt at home. Reef has clean rooms and lots of communal areas to hang out.... More 

Helpful?
Thank Alex O
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 23, 2016

Stayed in a 4 bed dorm for just short of a week. Air-con in the room was constantly running, which kept the room very cool. The building is very old though, If it was insulated a bit better (windows closing properly) the air-con wouldn't need to run 24/7. A nice pool, hammocks and cheap meals on certain days of the... More 

Helpful?
Thank Jake A
Cairns, Australia
1 review
1 of 5 stars Reviewed May 3, 2016

The only good thing was the location close to the city and the wifi. The dorm smelled like something rotting in a corner somewhere, the windows couldn't open. I saw a big rat and dead cockroaches and in the kitchen there are little ants crawling on the dishes. There is not enough cutlery, no spoons at all and the walls... More 

Helpful?
Thank N666777
Constanze N, reception at Reef Backpackers, responded to this review

hi thank you for staying with us and leaving feed back you booked into a 10 bed dorm the cleaners do there best to keep all the rooms clean and tidy they find it very hard to do so when guests move in and empty there bags out over there beds and floor all cleaners are instructed not to touch... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Pool
Things to do
  • Pool
Internet
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Reef Backpackers

Address: 140 Grafton St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $12 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Reef Backpackers 2*
Number of rooms: 18
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