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Park Regis City Quays

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#14 of 68 Hotels in Cairns
Certificate of Excellence
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Park Regis City Quays
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478 Reviews from our TripAdvisor Community

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Showing 462: English reviews
1 review
3 of 5 stars Reviewed 1 week ago via mobile

A little disappointed in the Park Regis. Room was clean with a good sized shower/bathroom.The air conditioner did not work so we had to wait for maintenance to fix it. Would have preferred another room be made available as i dont think the hotel was "full". The bed was awful , rock hard. The pool on the rooftop was uninviting... More 

Helpful?
Thank Diana V
Kuala Lumpur, Malaysia
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Easy n short walk to varieties of restaurants n cafes, Casino, Esplanade... Of coz much faster if you have a car. Metered parking available right outside hotel, FOC from 5pm-8am. Room/bathroom size, bed/pillows all comfortable enough for the 2 of us in the Executive Hotel Room. Don't expect super friendly reception service though. They just check u in n out,... More 

Helpful?
Thank Chowxh
Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently had 3 days in Cairns and as it was a last minute decision we had limited choices of where to stay. He had a 1 Bedroom apartment and it was one of the best rooms we have stayed anywhere in the world. Roomy, Clean, excellently equipped, full kitchen and almost everything you would expect at home. The price... More 

Helpful?
Thank Richard B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

With exception of the cleaning staff, who were very friendly and polite, the service was poor. Check in was met with uninterested expressions and a lack of clarity. We weren't offered parking and were only informed it cost when we raised the question. $12 to keep our car safe but for non-valet parking. We were not offered a warm welcome... More 

Helpful?
Thank Andrea M
Werribee, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff at the desk when we arrived were lovely , very helpful , nothing too much trouble . The apartment was very clean and tidy well maintained , house staff great too , the only thing we weren't happy with was the bed it was a great king size but like sleeping on a plank of wood , the... More 

Helpful?
Thank nannacol2015
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear nannacol2015 Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay & delighted that the service, location, staff met your expectations. However was a little disappointed to hear of your bed. we have replaced many over the past 6 months. And sorry to say we must have missed this one.... More 

Gold Coast, Australia
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I had 4 nights in Cairns and found that the Park Regis was perfectly situated for access to the Cairns CBD and to all the Restaurant's and bars. The room was comfortable and clean although the balcony was a waste of space but I suppose that they need some way to get natural light in. Perfect for a short stay.... More 

Helpful?
Thank StevenL4212
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear StevenL4212 Thank you for taking the time to review City Quays. I am pleased to read you enjoyed your stay & delighted that the location and amenities met your expectations. We look forward to welcoming you back again at Park Regis City Quays Stay Well, Wayne Booth More 

Auckland, New Zealand
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located within walking distance of the cruise ship terminal. The bed was comfortable and the bathroom was clean. The room was spacious. There were plenty of restaurants within walking distance too. We would stay here again.

Helpful?
2 Thank KiwiAMS
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear KiwiAMS Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location met your expectations. I look to welcoming you back again at Park Regis on your next visit, and I hope you had a great time on the cruise Stay Well, Wayne... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 17, 2016

I stayed here with two friends on the weekend. We phoned the previous day to confirm our check in time and were told we had been upgraded to a 3 bedroom apartment. On arrival however we were told that things had changed and this was no longer possible. Staff did not seem to try and find us another 3 bedroom... More 

Helpful?
Thank Marilyn C
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Marilyn C Thank you for taking the time to review Park Regis City Quays. I am disappointed to hear about your concerns regarding the free upgrade. Our staff member should have not told you this, unless they were sure that this was going to happen. As we have only 4 x 3 bedroom apartments. They do book very quickly... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2016

When we checked in we requested access to our free parking that was stated in the Wotif description. We were told there was limited parking and they would tell us when available. I had to ask about parking and they had held a key for us. Then when checking out we had to pay $30.94 for our 'free' parking. Very... More 

Review collected in partnership with this hotel

Helpful?
1 Thank mc99999
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear mc99999 Thank you for taking the time to review Park Regis City Quays. However I am disappointed that we failed to satisfy you overall, & apologise that this has happened and that we did not meet your expectations. I have taken your comments on board, and will share with my team. How ever I did look into the WOTIF... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Park Regis City Quays invites you to discover Cairns and surrounds by providing the ultimate base during your next visit.With the Esplanade, harbour foreshore, restaurants, shops, Night Markets, Reef Casino and Marlin Marina merely a short stroll away; you are close to everything that makes Cairns a great destination. For guests attending tradeshows, conferences and other events, Cairns Convention Centre is conveniently located directly across the street from the hotel.Spectacular sights and experiences await you in Cairns. Take advantage of Park Regis City Quays’ tour booking service and find yourself snorkelling the Great Barrier Reef, sailing the crystal blue water on a catamaran or white water rafting on the Tully and Barron Rivers…the options are endless.Whether your stay is for business or pleasure (or a bit of both) – Park Regis City Quays is your ideal ‘home away from home’ whilst in Cairns. Extended and long stay guests are welcome at Park Regis City Quays - click here for more information.Relax and unwind in your modern hotel room or one/two bedroom self-contained apartment – all with individually controlled air-conditioning as well as ceiling fans, internet access, cable TV and most with large balconies. To enhance our guests’ experience, our superior rooms have recently been given a fresh new look including new pillow top beds and bedding, modern desks/work areas and new technologies such as iPod docking stations and high definition LCD TVs.Make the most of Cairns’ fantastic weather and cook up a classic Aussie meal at our rooftop sundeck and BBQ area. Afterwards, take a relaxing and refreshing dip in our outdoor swimming pool – perfection!Park Regis City Quays ensures a truly peaceful and relaxing retreat during your next visit to Cairns. ... more   less 

Additional Information about Park Regis City Quays

Address: 6 Lake St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $102 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Regis City Quays 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Park Regis City Quays Hotel Cairns
Park Regis City Quays Cairns
Hotel Style:
#12 Luxury Hotel in Cairns
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