We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Park Regis City Quays

Show Prices
#15 of 68 Hotels in Cairns
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Park Regis City Quays
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

485 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 467: English reviews
Noida, India
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Hired a 2 BHK apartment for 3 days. Walk-in distance to ocean, woolworth nearby to accommodate to your daily basic needs. Several indian and multi cuisine restaurants nearby with pocket friendly and amazing food..

Helpful?
Thank priyanshvarshney
Brisbane, Queensland, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I are currently staying at Park Regis for the weekend. We just had the worst sleep on the most uncomfortable bed and the air con made a cracking sound the entire night. I've just been down to see reception and let them know about the problem. The response I receive was 'oh yeah you are in a... More 

Helpful?
Thank 111Emma_K
Darwin, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Walked in and the staff were great. Very friendly. Booked online for the executive room. However got up to my floor and it smelt... Old. Meh whatever. Found my room easy enough. Still needed to use a normal key to unlock the door. I don't care but some people might prefer a swipe key. Got in the room and it... More 

Helpful?
Thank Benji_Matthews
London, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed in one of the normal hotel rooms, unfortunately we were located on the ground floor so the balcony was beyond pointless and it literally faced a wall so there was no point in having it and I would rather of had a bigger room. We had booked an I serviced room which I normally prefer... More 

Helpful?
Thank l0ve2travel93
Hobart, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The 1 bedroom apartment on the ground floor was quite large & well appointed but on check in we were put off by the "do not do this, do not do that" rules that made us feel like potentially naughty children instead of responsible adults. E.g a $100 fine if you lost your key & " you pay the cost... More 

Helpful?
Thank Dennis R
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Dennis R Thank you for taking the time to review City Quays. It is with disappointment that I read your expectations were not met. I have noted your comments regarding the service from my staff, I investigated the reason why a toaster had to be purchased. This was that we had all 30 out to other rooms, Hence why... More 

1 review
3 of 5 stars Reviewed August 14, 2016 via mobile

A little disappointed in the Park Regis. Room was clean with a good sized shower/bathroom.The air conditioner did not work so we had to wait for maintenance to fix it. Would have preferred another room be made available as i dont think the hotel was "full". The bed was awful , rock hard. The pool on the rooftop was uninviting... More 

Helpful?
Thank Diana V
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Diana V Thank you for taking the time to review Park Regis City Quays. It is with disappointment that I read your expectations were not met. I have noted your comments regarding the bed within your unit. We are currently undertaking a refurbishment in which the beds are being replaced. I am sorry re the A/C but being mechanical... More 

Kuala Lumpur, Malaysia
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

Easy n short walk to varieties of restaurants n cafes, Casino, Esplanade... Of coz much faster if you have a car. Metered parking available right outside hotel, FOC from 5pm-8am. Room/bathroom size, bed/pillows all comfortable enough for the 2 of us in the Executive Hotel Room. Don't expect super friendly reception service though. They just check u in n out,... More 

Helpful?
Thank Chowxh
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear chowxh Thank you for taking the time to review City Quays. I am certainly glad that you enjoyed your Stay with us. However I am disappointed that we failed to satisfy you overall, & apologise that our Service did not meet your expectations. I have taken your comments on board & at the earliest opportunity to review the comments... More 

Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 2, 2016

We recently had 3 days in Cairns and as it was a last minute decision we had limited choices of where to stay. He had a 1 Bedroom apartment and it was one of the best rooms we have stayed anywhere in the world. Roomy, Clean, excellently equipped, full kitchen and almost everything you would expect at home. The price... More 

Helpful?
Thank Richard B
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Richard B Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay & delighted that the location and Apartment met your expectations. I am sorry that the deposit procedure wasn't explained to you correctly But I look forward to welcoming you back again at City Quays Stay Well, Wayne Booth More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 30, 2016 via mobile

With exception of the cleaning staff, who were very friendly and polite, the service was poor. Check in was met with uninterested expressions and a lack of clarity. We weren't offered parking and were only informed it cost when we raised the question. $12 to keep our car safe but for non-valet parking. We were not offered a warm welcome... More 

Helpful?
Thank Andrea M
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Andrea M Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay, but disappointed to read your comment re the check out experience, as we continually talk about guest acknowledgement / interaction. I will certainty look into this further. Once again thank you I look to welcoming you back again... More 

Werribee, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2016

The staff at the desk when we arrived were lovely , very helpful , nothing too much trouble . The apartment was very clean and tidy well maintained , house staff great too , the only thing we weren't happy with was the bed it was a great king size but like sleeping on a plank of wood , the... More 

Helpful?
Thank nannacol2015
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear nannacol2015 Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay & delighted that the service, location, staff met your expectations. However was a little disappointed to hear of your bed. we have replaced many over the past 6 months. And sorry to say we must have missed this one.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (62)
Viewed
Room/Suite (21)
Viewed
Bathroom (4)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (4)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (5)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.6 mi away
DoubleTree by Hilton Hotel Cairns
0.4 mi away
Shangri-La Hotel, The Marina, Cairns
0.2 mi away
Pacific Hotel Cairns
Pacific Hotel Cairns
#6 of 68 in Cairns
4.0 of 5 stars 287 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Pullman Cairns International
1.6 mi away
Reef Palms
Reef Palms
#4 of 68 in Cairns
4.5 of 5 stars 494 reviews
0.2 mi away
Pullman Reef Hotel Casino
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Park Regis City Quays invites you to discover Cairns and surrounds by providing the ultimate base during your next visit.With the Esplanade, harbour foreshore, restaurants, shops, Night Markets, Reef Casino and Marlin Marina merely a short stroll away; you are close to everything that makes Cairns a great destination. For guests attending tradeshows, conferences and other events, Cairns Convention Centre is conveniently located directly across the street from the hotel.Spectacular sights and experiences await you in Cairns. Take advantage of Park Regis City Quays’ tour booking service and find yourself snorkelling the Great Barrier Reef, sailing the crystal blue water on a catamaran or white water rafting on the Tully and Barron Rivers…the options are endless.Whether your stay is for business or pleasure (or a bit of both) – Park Regis City Quays is your ideal ‘home away from home’ whilst in Cairns. Extended and long stay guests are welcome at Park Regis City Quays - click here for more information.Relax and unwind in your modern hotel room or one/two bedroom self-contained apartment – all with individually controlled air-conditioning as well as ceiling fans, internet access, cable TV and most with large balconies. To enhance our guests’ experience, our superior rooms have recently been given a fresh new look including new pillow top beds and bedding, modern desks/work areas and new technologies such as iPod docking stations and high definition LCD TVs.Make the most of Cairns’ fantastic weather and cook up a classic Aussie meal at our rooftop sundeck and BBQ area. Afterwards, take a relaxing and refreshing dip in our outdoor swimming pool – perfection!Park Regis City Quays ensures a truly peaceful and relaxing retreat during your next visit to Cairns. ... more   less 

Additional Information about Park Regis City Quays

Address: 6 Lake St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $95 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Regis City Quays 4*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Cheap Tickets, Hotels.com, Travelocity, Agoda, Odigeo, Priceline and HotelTravel.com so you can book your Park Regis City Quays reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Regis City Quays Hotel Cairns
Park Regis City Quays Cairns
Hotel Style:
#12 Luxury Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay