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Oaks Charlotte Towers

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576 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Surfers Paradise, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Great hotel - easy check in process. Clean rooms, nice city views. Stayed in a 1 bedroom apartment. Easy check out process. Great location within easy walking distance to shops. Request higher floors for nicer view.

Helpful?
Thank Salome B
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Salome B, Thank you for taking your time to review your stay at Oaks Charlotte Towers. It is great to hear that you found your stay to be easy and enjoyable. Thank you again and we look forward to seeing you again soon. More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We only stayed 1 night but the staff were great. The apartment was spacious with everything you would need for a week or more. The bed was comfy and if you kept the sliding door closed the city sounds were muted. Apartment comes with cooking hob & microwave, laundry (washer & drier) dining table, cutlery pots n pans. Everything you... More 

Helpful?
Thank Lee S
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Lee S, Thank you for your review on your recent stay at Oaks Charlotte Towers. I do apologise that there were crockery items missing from your apartment, this has been referred to our Housekeeping Manager so that we can correct this. We are happy to hear that you experienced great service from our team and that you enjoyed the... More 

Bundaberg, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had a really nice room on 27th floor. Great position, spectacular views, friendly helpful Staff. Very comfortable and clean. Enjoyable 5 day stay. Would recommend staying here. So close and handy to everything.

Helpful?
Thank Jacs53
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Jacs53, Thank you for taking your time to review Oaks Charlotte Towers. I am so glad to hear you enjoyed your stay with us. We are very lucky to be in this location as we are able to provide spectacular views whilst being in a very convenient location. Once again I would like to thank you for your review... More 

Rockhampton, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Thank you to the staff for all your help and support during our stay at Oaks Charlotte Towers. An especial thank you to Amy on the front desk, who went out of her way to ensure that we were well cared for, and that our needs were promptly met, always with friendliness and courtesy.

Helpful?
Thank robinekerr
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Robin, Thank you for taking your time to review Oaks Charlotte Towers. We are always happy to assist in any way possible to ensure our guests enjoy their stay. We would also like to thank you for your feedback on our staff member Amy, who greatly appreciated your comments. We look forward to seeing you again soon. More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of my favourite places to stay in Brisbane. Oaks always present their rooms well. Super modern and with large rooms/balconies overlooking the city. My view was of the botanical gardens - very nice. Great room layout.

Helpful?
Thank Lisa E
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Lisa E, Thank you for taking the time to review our hotel. We pride ourselves on ensuring that our apartments are kept up to excellent standards. The alfresco style balconies are excellent as they provide either an outdoor or indoor area which is quite large. We are very lucky to be in this location as we are able to... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for work and overall happy with my stay. Will likely come back here again. The location saved this place. Liked: -the location. Perfect for those wanting to be near Queen St mall. This makes it easy for business travellers to buy that thing you forgot to bring. Also means great food options. -the fact that it was a... More 

Helpful?
Thank ozziefusspots
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear ozziefusspots, Thank you for taking your time to review Oaks Charlotte Towers. I am sorry to hear the amenities in the apartment were not up to standard and we have discussed this matter further with our housekeeping department. Please be aware, Oaks Charlotte Towers do offer Internet inclusive packages when booking through the Oaks Website. We are happy to... More 

Main Beach, Australia
Level Contributor
165 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I didn't want to shower & it was quick. There was mold in the grout, hair left behind and the shower door runner was filthy. Having a clean shower should be a basic necessity in a hotel room. When I complained to staff they said sorry but appeared disinterested nor really appreciated the gravity of the problem. I would never... More 

Helpful?
Thank Lisa C
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Lisa C, Thank you for reviewing your stay at Oaks Charlotte Towers. It is disappointing to hear that you didn’t have an enjoyable stay with us. I am concerned about the cleanliness issues you have raised, if you could please contact us (charlotte@theoaksgroup.com.au) and advise of the apartment number that you stayed in it would be appreciated. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $108 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#50 Luxury Hotel in Brisbane
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