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Oaks Charlotte Towers

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Oaks Charlotte Towers
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562 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Mount Isa, Australia
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Clean & great kitchen/bathroom/laundry facilities (washer/drier). Has nice lounge/dining set and outdoor furniture on patio. Friendly helpful staff Easy walk to city & conventional centre across the river Good places to eat nearby Great views

Helpful?
Thank Blah-dee-blah
Airlie Beach, Australia
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Only spent two nights here , but a great little self contained unit. I was lucky and on the 44th floor. Great views of the river and the surrounding areas. Staff were great. and very helpful. Everything was in this unit. their are plenty of places close by to do some shopping for the basics.. If your looking for something... More 

Helpful?
Thank AnthonyFossey
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Anthony Fossey, Thank you for taking your time to review your stay at Oaks Charlotte Towers. We are happy to hear you enjoyed our central location as well as our fully self-contained apartments. Our team pride themselves on providing quality customer services and it’s great to hear you have experienced this during your stay. Thank you again for your... More 

Gold Coast, Queensland, Australia
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a one-night stay at the very centrally located hotel - Oaks Charlotte Towers Hotel, Brisbane. I am not overly familiar with Brisbane CBD and I don’t have a GPS, but with the help of a map, we found the hotel after walking from Central Station, up Edward St and then into Charlotte Street. It was well marked and... More 

Helpful?
Thank Ross-Lyn B
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Ross-Lyn B, Thank you for taking your time to review your stay at Oaks Charlotte Towers. We are delighted to hear your comments regarding the spacious fully self-contained apartments and that they suited your requirements. We are happy you enjoyed your stay and look forward to see you again soon. More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great location, just in the heart of city . Very tall tower like 44 floors and view can be breathtaking from most of the hotel rooms:) especially if lucky to get one of high floors. Rooms are clean and room service is attentive . Reception is perfect , very friendly , always welcoming , always with smile and in good... More 

Helpful?
Thank Eva J M
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Eva, Thank you for your wonderful feedback about Oaks Charlotte Towers. As you mentioned, we have a great location in the heart of the city close to shopping precincts, restaurants and the Treasury Casino. We are happy to hear you enjoyed all interactions with staff and your comment will be passed on to all at the front desk as... More 

Melbourne, Australia
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights and room was comfortable. Bathroom was a bit dated and it was difficult to get the room temp right. The aircon was also on the noisy side. Painfully long waits to get a lift which was a pain. LOVED the views from the room.

Helpful?
Thank aok47
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear aok47, Thank you for taking the time to provide feedback for Oaks Charlotte Towers. I am glad to see that you found our apartments to be comfortable and enjoyed the views of the city. I apologise for the inconveniences of the lift and air-conditioning during your stay and we are currently working with our team to rectify these areas.... More 

Little Mountain, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First time staying at an Oaks hotel and on the whole, very happy with the experience. Great location just a few minutes walk from Queen Street. Stayed in a one bedroom apartment and although quite small, was very comfortable and had a private balcony. Direct views from high floors are unavoidably obscured by the adjacent Rio Tinto Building but nice... More 

Helpful?
Thank Andy H
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Andy H, Thank you for taking the time to review Oaks Charlotte Towers. I am delighted to hear that you enjoyed your first time staying at an Oaks property. We are very lucky to have such a central location in Brisbane city and I am glad you were able to enjoy our facilities. I apologise that your kitchen was... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stay! Great location, room and cleanliness but most of all great customer service! Always sets a trip or travel experience up for me, customer service couldn't be more important and Oaks Charlotte Towers had it in spades. Thanks in particular to Zali on the front desk, her willingness to help, her friendly demeanour and personalised professional help was so... More 

Helpful?
1 Thank ShaunMac
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear ShaunMac, Thank you for your review of Oaks Charlotte Towers. We aim to offer high quality customer service to all our guests and I am delighted that our staff were able to deliver this to you. Your comments have since been shared with Zali who was delighted to read them. Thank you again for reviewing our hotel and we... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Very comfortable. Amy and Zali at reception sorted an online booking mistake in minutes, accommodated cars and also early check in/ late check out. Easy walk to Brisbane mall. Housekeeping needs att .

Helpful?
Thank Sara999444
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Sara999444, Thank you for taking the time to review your recent stay at Oaks Charlotte Towers. I am very happy to hear that our reception team were able to assist you quickly and efficiently. If you can provide further information regarding the housekeeping department it would be greatly appreciated. Please feel free to contact us at focharlotte@theoaksgroup.com.au Thank you... More 

Singapore
Level Contributor
164 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Oaks Charlotte for 2 nights, we got a 2 bedroom since there were 4 of us. The space was adequate and we had a high floor, so had good views of the city. The facilities were adequate, we did request to change the kettle as it was very stained/dirty and it was changed. Location was right... More 

Helpful?
Thank HappyBingo
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear HappyBingo, Thank you for providing feedback on your recent stay at Oaks Charlotte Towers. I am pleased that you enjoyed your room and views of the city. We are lucky to have such a central location in Brisbane city and I am glad you were able to enjoy our surrounding areas. I apologise for the delay with the lifts... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I walked into reception at 11.30 am without a reservation having had a disaster booking issue with another hotel...Hilton cough cough. The staff at reception were welcoming, professional and an absolute pleasure to deal with. They organised an apartment at a great rate, wifi and a car park pass effortlessly and allowed me to check in pretty must right away... More 

Helpful?
Thank George K
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear George K, Thank you for taking the time to review Oaks Charlotte. I am delighted to hear that you found our reception team to be helpful and friendly and that they made your stay all the more enjoyable. We have since shared your comments with Zali who was delighted to receive your feedback. Thank you again for your review... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $111 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#51 Luxury Hotel in Brisbane
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