Many guests at the Oaks Brisbane on Charlotte Suites appreciate the comfortable, well-furnished rooms with large beds and block-out curtains, although some feel they could use an update. The hotel's central location, near shops, restaurants, and public transportation, earns consistent praise. Cleanliness is generally applauded, despite occasional housekeeping issues. The hotel is often seen as good value, although the parking fees are a common concern. The staff is recognized for their friendliness and helpfulness, albeit with some service speed issues. Guests enjoy the spaciousness of the rooms, but note some maintenance concerns. Amenities are appreciated, but issues with Wi-Fi and outdated appliances do crop up.