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Oaks Festival Towers

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599 Reviews from our TripAdvisor Community

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Showing 581: English reviews
Reviewed 2 days ago NEWvia mobile

My family and I love staying here. The staff are always friendly & accommodating and it's so conveniently located in Brisbane's CBD. It's great for families with young kids as well as those traveling for business. My mum often stays here on work trips & she loves it! Having previously lived in Brisbane for a few years, this place is...

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Helpful?
Thank Luania N Poruan T
Reviewed 2 days ago NEW

We stayed here for a week over Christmas and couldn't believe how central to everything we were, We booked a two bedroom apartment, and check in was a breeze, very helpful staff, and a first rate room, so clean. Nothing was too much for the staff who were very friendly, My mother is in a wheelchair, and the room was...

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Thank freddieboy69
Melbourne, Australia
Reviewed 5 days ago NEW

The Festival Tower is virtually in the middle of the Brisbane city. It's conveniently close to everything in the city. Walking distance to the Treasury Casino, major retail shops, supermarkets, Botanical gardens,.. and if you enjoy walking then only a 20min walk to Southbank. We walked to southbank everyday(7) except once catching the free city cat from Eagle St pier-fantastic...

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Helpful?
Thank Gerald M
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Gerald M, Thank you for taking the time to share your most recent experience with us. We are pleased to hear that you were able to take advantage of our central location. As you mentioned, we are just a short walk from a range of restaurants bars, Queens Street Mall, Treasury Casino and the Botanic Gardens, making us an...

Tweed Heads, Australia
Reviewed 6 days ago NEW

We have stayed at Festival Towers before and enjoyed the experience so we booked here again for the Big Bash game on in Brisbane this week. On getting to our room, we were disappointed as it was nothing like the room we had last stayed in, so I went back to reception on the off chance there was another room...

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Helpful?
Thank Paul H
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Paul H, Thank you for your 5 star review regarding your recent stay at Oaks Festival Towers. We extremely delighted to hear that the Front Desk team was helpful and was able to accommodate your request. At Oaks, we pride ourselves in delivering excellent customer service, creating memorable experiences for our guests. We are also happy to hear that...

Mooloolaba, Australia
Reviewed 1 week ago

We had a two night stay recently ,great location just a stroll to Queen St mall , the Botanic gardens , nice pool area and secure paid parking.reception looked to get busy and the lifts as well but otherwise a pleasant stay.

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Helpful?
Thank Bassdog24
OFTB, Front Office Supervisor at Oaks Festival Towers, responded to this review

Dear Bassdog24, Thank you for your recent review on Oaks Festival Towers. I am very pleased to hear you enjoyed your most recent stay with us and found the location to be great and utilised the guest facilities. Our location is extremely central, just a short walk to Queen Street Mall, Treasury Casino & The Botanic Gardens. We hope to...

North Sydney, Australia
Reviewed 1 week ago

we stayed 3 nights. Our first night was dreadful. We checked in and were so disappointed. we went out to dinner and returned to really look at the apartment. actually took pictures to report. Old, rusty, dirty bathrooms, brown stains on pillows and mattress protector disgusting! Air conditioner socket mouldy and hanging off the wall!! Absolutely couldn't sleep there. Moved...

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Helpful?
Thank Lexis M
OFTB, Front Office Manager at Oaks Festival Towers, responded to this review

Dear Lexis M, Thank you for taking the time to review Oaks Festival Towers. We appreciate your feedback. However, it is disappointing to hear that you are dissatisfied with the service you received despite our efforts to honour your requests. In most cases, we are unable to issue a refund for non-refundable reservations. Given the circumstances, a credit and a...

Canberra, Australia
Reviewed 1 week ago via mobile

Stayed here with friends for a festival at Riverstage and it was mint. So close to the city and the venue. Apartment was good value and we had a great view. Oaks all the way when it comes to festivals.

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Helpful?
Thank Jordan_Koumis
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Jordan_ Koumis, Thank you for taking the time to review Oaks Festival Towers. It is great to hear that you enjoyed our location and our great views! We hope that you enjoyed your festival at riverstage and look forward to welcoming you back to Oaks Festival Towers.

Reviewed 2 weeks ago via mobile

Great location if you want to be in the city.. originally booked for oaks on charlotte street but apparently they over booked that location so sent us to the busier motel which was crap. I found the entire corridor to stink like rotten rubbish and food. It was so bad you had to cover your nose to walk quickly from...

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Helpful?
Thank stephelise3
OFTB, Front Office Manager at Oaks Festival Towers, responded to this review

Dear Stephelise3, Thank you for taking the time to share your experience with us. Oaks Festival Towers is a serviced apartment much like Oaks Charlotte Towers with similar room types and facilities. It is disappointing to hear that you have not had the most favourable experience and I would like to apologise for the unpleasant smell that you have experienced....

Cairns, Australia
Reviewed 2 weeks ago

I've stayed here a few times and have always been satisfied with my choice. Location is fabulous in the centre of town, one block from Queen Street Mall. Everything within easy walking distance....grocery store, ATM, bottle shop, restaurants, theatre, South Bank, museum, shopping ++ .... Literally everything. It has a nice pool area and small gym (two treadmills). Also has...

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1Thank CairnsSusan
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your recent review of Oaks Festival Towers. It is great to hear that you have stayed with us previously and returned to find the apartment clean and comfortable. We do look forward to welcoming you back for another stay in the near future! Kindest regards,

Reviewed 3 weeks ago via mobile

Oaks are well established in Australia; they are very consistent. They typical offer you a serviced apartment; you get a kitchen; Barbie in the common area and a pool! Works really well for me. This one is right above a Nando's; which is heavenly! And plenty of good cafes and other eats downstairs. In the heart of the CBD; made...

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Helpful?
1Thank Arash R
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for taking the time to provide valuable feedback on your recent stay at Oaks Festival Towers. It is so nice to hear that the Oaks product suits you and you found the location convenient. We are very happy to be one your favourites in the CBD! We look forwarding to welcoming you back to Brisbane in the near...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in a prime position and providing spacious modern design, first class technology and facilities, is Oaks Festival Towers. Guests can sample top restaurants and late-night bars, irresistible shopping, galleries, theatres, movies and museums which are all nearby. Oaks Festival Towers comprises of one and two bedroom contemporary, self-contained apartments each with a private balcony and city views. ... more   less 

Additional Information about Oaks Festival Towers

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $90 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Festival Towers 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel
Hotel Style:
#6 Spa Hotel in Brisbane
#47 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from Oaks Festival Towers staff and other travelers.
5 questions
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Rockhampton, Australia
4 months ago
Sydney, Australia
Sunshine Coast, Qld

See all questions (5)

Questions? Get answers from Oaks Festival Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have better views of the river”
 of 5 bubbles freddieboy69, 2 days ago | Read review
“There are two towers, try to get on the side with the 41 floors. the lift ride is longer, but the views are much better”
 of 5 bubbles paulhX5224BQ, 6 days ago | Read review
“The higher rooms have a view”
 of 5 bubbles Bassdog24, 1 week ago | Read review
“Higher floors are quieter. Large open windows give light and feeling of space”
 of 5 bubbles Jsa51988, Dec 9, 2016 | Read review
“Try the higher floors for great views.”
 of 5 bubbles DorisD414, Dec 4, 2016 | Read review
5 of 5
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