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BEST WESTERN Sunnybank Star Motel & Apartments

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BEST WESTERN Sunnybank Star Motel & Apartments
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131 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Stayed here a few times for work staff are always very friendly. Had a bit of a mishap when I checked in rooms they had me in were taken but got sorted out fairly quickly & they were very apologetic. Would stay again

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Helpful?
Thank Dannielle M
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Dannielle, We appreciate your review on Trip Adviser. We again sincerely apologise for the room mishap. It is always a pleasure to have you as our guest and look forward to your next visit. Kind Regards. Sherry (Reception team)

Mount Isa, Australia
Reviewed 1 week ago

Reception staff were very helpful with information. The room was clean. The queen bed was very comfortable. There was ample car parking with easy access from the streets. This location is only 10-12 minutes to the city centre and public transport is available.

Review collected in partnership with this hotel
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Helpful?
Thank Helen R
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Helen, Thank you for completing the review. As a valued guest we appreciate the feed back. We are pleased that your stay was as you say. Comfortable bed,clean room and very handy to City Centre either by own or public transport. We look forward to accommodating you on your next visit to Brisbane. Kind Regards Sherry (reception Team)

Reviewed 1 week ago

To start with the staff were great! This review in no way meant to discredit the fab job from the staff! The room was not so great though. We stayed in the 2 bedroom apartment. 1.'air-conditioned' means '' the main bedroom has a crappy air conditioner that barely cools the room its in...Everyone else can just put up with the...

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Helpful?
Thank Amanda L
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Amanda L, Thank you for providing feedback on your recent stay with us. I am pleased to hear that our staff were great. Our receptionist worked extremely hard that day as many of our guests were staying due to the Guns N Roses concert held at QSAC Stadium. I am disappointed that read that our rooms was not...

Brisbane
Reviewed 3 weeks ago

it is always pleasant here. The rooms are clean and comfortable and with late checkout is very relaxing. We have been before and we will stay here again. It is very convenient with shops across the road

Review collected in partnership with this hotel
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Helpful?
1Thank jennienewman21
Charise M, Guest Relations Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Jennie, As a valued customer we appreciate your comments re your recent stay. We try to make our guests stay as pleasant as can be. As you say the shops are very convenient,plus the bus by our gate every 15 minutes to and from the city centre is a great service. Again thank you for your feed back. See...

Townsville
Reviewed 5 weeks ago

Checked in here for two nights. Location is close to major shopping centres. Our room was closest to one of the busy roads and traffic noise was dulled out once the bathroom door was closed. Had noisy guests in other rooms coming and going to late into the night and that noise seemed to carry. Apart from that, the room...

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Helpful?
Thank NQGal
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello NQGAL We are delighted to read that you enjoyed your stay with us. I understand that traffic noise was in issue for you may i suggest that you opt for an executive room away from the roadside for future bookings. When you make a booking mention to our friendly staff about this issue and we would be more than...

Wellington, New Zealand
Reviewed January 6, 2017

The location suited our needs. Close to shops, 5 min drive to the Shopping complex and motor way access was simple. Internet access was poor and frustrating. Having to wait long periods of time to gain access or not at all. Even when the motel almost seemed empty of guests. I found the bed to be quite hard and uncomfortable...

Review collected in partnership with this hotel
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Helpful?
Thank melmax2017
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Melmax2017, Thank you for completing the survey and being our guest "Internet"Unfortunately we had a problem outside of our control which should have been explained to you. Re the bed being hard and uncomfortable, Was this reported to reception? we take pride in our beds, if reported the bed would have been changed immediately or you would have been...

Perth, Australia
Reviewed December 18, 2016

Comfortable stay at affordable rate in a clean, quiet room. Bus stop almost next door, excellent Asian restaurant next door, and a small group of shops opposite. Friendly, helpful staff. The wifi did not work the first day due to local area server problem, but resolved the next day. Would recommend.

Review collected in partnership with this hotel
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Helpful?
Thank mali_692016
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon mail_692016, Thank you for completing a recent review of our property. We do sincerely apologise that the wifi did not work for you on your first day. We are pleased that it was resolved for you. As many of our guests are aware recently we have had an issue with our internet. We are currently getting it tested...

Reviewed December 17, 2016

We recently stayed for 6 nights and found it to be perfect. Very clean, comfortable and roomy apartments. Staff were friendly and helpful to all our needs. Pool also clean and inviting. Plenty of food outlets and restaurants within 100 meter walk, including mini supermarket and post office across road. Bus stop into Brisbane city directly around the corner. Definitely...

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Helpful?
Thank watwethought
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear Watwethought, Thank you for choosing to stay at Best Western Sunnybank Star Motel And Apartments recently. Our property has perfect location straight across the road from the eight mile plains shopping centre. In walking distance to the bus stop which only takes 20 minutes to get into the CBD. We look forward to seeing you in the future. Merry...

Reviewed December 15, 2016

Staying in these apartments was an excellent experience at the Great Western Star & Apartments; Eight Mile Plains, Brisbane. Cleanliness, comfort and great location make for an excellent stay. We stayed for 2 nights and found it to be most conveniently located and very well appointed. This Motel, uses eco friendly products and room services were discreet , efficient and...

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Helpful?
Thank Svetlana R
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Svetlana R, Thanks for staying with us. I am delighted to hear that you enjoyed your recent stay. Your kind words about our property at staff are much appreciated. We have passed your comments onto our staff and management team. Thanks again for staying with us we look forward to seeing you in the near future. Merry Xmas...

Nambucca Heads, Australia
Reviewed December 7, 2016

The Sunnybank Star is well located with a variety of eating places within ten minutes drive. The Administration Staff are always very pleasant and helpful and the rooms are larger than a lot of Motels around.

Review collected in partnership with this hotel
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Helpful?
Thank Tery Y
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Tery Y, Thank you for staying at Best Western Sunnybank Star Motel And Apartments. I am pleased to here that my administration staff were helpful and pleasant. Thank you for your kind words. We hope to see you in the future. Kind Regards, Charise Martin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
FREE Wifi (unlimited download). FREE Foxtel. FREE Parking. Best Western Sunnybank Star Motel & Apartments is ideally situated to offer the corporate and leisure traveller a convenient location in modern and value for money accommodation. Just 2 minutes from the M1 and Gateway freeways this is the perfect base to explore all Brisbane has to offer and the fabulous attractions of the Gold Coast. The Motel is 30 minutes to the Gold Coast Theme Parks, 30 minutes to the Brisbane Airport, 10 minutes to the ANZ stadium, 15 minutes to the Chandler Swimming Centre and 5 minutes to Westfield Garden City and Sunnybank Shopping Centres. We offer 60 room types, 21 which are 2 bedroom self contained town houses andd apartments which sleep up to 4 people. All rooms offer a minimum of coffee & tea making facilities plus, telephone, hair dryer, air conditioning, TV, Foxtel, ironing equipment and more. All rooms are non-smoking rooms with the town houses offering a secluded private courtyard which are smoking zones for guests staying in the town house. Across the road is a 7 day a week shopping centre. The Motel is next to the Brisbane bus service which travels to the Brisbane City and South Bank every 15 minutes. ... more   less 

Additional Information about BEST WESTERN Sunnybank Star Motel & Apartments

Address: 223 Padstow Rd, Brisbane, Queensland 4113, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $81 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Sunnybank Star Motel & Apartments 4*
Number of rooms: 60
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Hotel Style:
#73 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Sunnybank Star Motel & Apartments staff and other travelers.
2 questions
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Questions? Get answers from BEST WESTERN Sunnybank Star Motel & Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bed quality was excellent”
 of 5 bubbles 578helenr, 1 week ago | Read review
“Ask for rooms away from the busy road side. This complex has units available in the middle and to the rear adjacent to the restaurant.”
 of 5 bubbles NQGal, 5 weeks ago | Read review
“Rooms on ground floor are well positioned and access is well provided.”
 of 5 bubbles , Dec 15, 2016 | Read review
“Very comfortable”
 of 5 bubbles J576MJjuliec, Nov 18, 2016 | Read review
“Request a room down the end where it's a bit quieter in case you get neighbours that are loud for the rooms infront of the car park.”
 of 5 bubbles dkaylah, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question