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BEST WESTERN Sunnybank Star Motel & Apartments

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BEST WESTERN Sunnybank Star Motel & Apartments
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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Wellington, New Zealand
Reviewed 1 week ago

The location suited our needs. Close to shops, 5 min drive to the Shopping complex and motor way access was simple. Internet access was poor and frustrating. Having to wait long periods of time to gain access or not at all. Even when the motel almost seemed empty of guests. I found the bed to be quite hard and uncomfortable...

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Helpful?
Thank melmax2017
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Melmax2017, Thank you for completing the survey and being our guest "Internet"Unfortunately we had a problem outside of our control which should have been explained to you. Re the bed being hard and uncomfortable, Was this reported to reception? we take pride in our beds, if reported the bed would have been changed immediately or you would have been...

Perth, Australia
Reviewed 4 weeks ago

Comfortable stay at affordable rate in a clean, quiet room. Bus stop almost next door, excellent Asian restaurant next door, and a small group of shops opposite. Friendly, helpful staff. The wifi did not work the first day due to local area server problem, but resolved the next day. Would recommend.

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Helpful?
Thank mali_692016
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon mail_692016, Thank you for completing a recent review of our property. We do sincerely apologise that the wifi did not work for you on your first day. We are pleased that it was resolved for you. As many of our guests are aware recently we have had an issue with our internet. We are currently getting it tested...

Reviewed 4 weeks ago

We recently stayed for 6 nights and found it to be perfect. Very clean, comfortable and roomy apartments. Staff were friendly and helpful to all our needs. Pool also clean and inviting. Plenty of food outlets and restaurants within 100 meter walk, including mini supermarket and post office across road. Bus stop into Brisbane city directly around the corner. Definitely...

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Helpful?
Thank watwethought
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear Watwethought, Thank you for choosing to stay at Best Western Sunnybank Star Motel And Apartments recently. Our property has perfect location straight across the road from the eight mile plains shopping centre. In walking distance to the bus stop which only takes 20 minutes to get into the CBD. We look forward to seeing you in the future. Merry...

Reviewed 5 weeks ago

Staying in these apartments was an excellent experience at the Great Western Star & Apartments; Eight Mile Plains, Brisbane. Cleanliness, comfort and great location make for an excellent stay. We stayed for 2 nights and found it to be most conveniently located and very well appointed. This Motel, uses eco friendly products and room services were discreet , efficient and...

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Helpful?
Thank Svetlana R
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Svetlana R, Thanks for staying with us. I am delighted to hear that you enjoyed your recent stay. Your kind words about our property at staff are much appreciated. We have passed your comments onto our staff and management team. Thanks again for staying with us we look forward to seeing you in the near future. Merry Xmas...

Nambucca Heads, Australia
Reviewed December 7, 2016

The Sunnybank Star is well located with a variety of eating places within ten minutes drive. The Administration Staff are always very pleasant and helpful and the rooms are larger than a lot of Motels around.

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Thank Tery Y
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Tery Y, Thank you for staying at Best Western Sunnybank Star Motel And Apartments. I am pleased to here that my administration staff were helpful and pleasant. Thank you for your kind words. We hope to see you in the future. Kind Regards, Charise Martin

Coffs Harbour, Australia
Reviewed December 4, 2016

Visit family in Brisbane regularly. Sunnybank Star is central to the Southside, clean, friendly and good value. Have tried many others over the years but Sunnybank Star is now our first choice no matter what time of year.

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Helpful?
Thank peteratcoffs
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Peteratcoffs, Thank you for completing the review on Trip advisor. We strive hard to make our guests welcome and comfortable. It is our pleasure to have you stay with us and look forward to your return trips. We will pass your lovely comments all our staff memberas Kind Regards Sherry

Coverty
Reviewed November 29, 2016

I've stayed at the sunnybank star motel over the past twelve months. They have the best customer service and they are always happy to help out and the manager is always willing to have a chat and help with any queries I had. Recommend to everyone.

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Thank rmcnamara82
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Rmcnamara82, I am delighted to read that you have stayed with us over the last twelve months. Here at Best Western Sunnybank Star Motel And Apartment we strive to provide all customers with a great experience. Your kind words about our customer service is appreciated. As you are well aware I try my best to get to know...

Nanango, Australia
Reviewed November 25, 2016

I often stay here as it is close to family when I visit from the country. Rooms are very clean, toiletries available ,and request to enter early OK'ed. Staff have booked taxis for me also. The car park is ample so I can maneuver my long car in and out . It is very close to Garden City shopping Centre...

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Thank inap320
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello inap 320. Thank you for the review on trip Advisor. We are situated in a good location with a small 7 day shopping centre across the road, the bus to Garden city plus Brisbane every 15 minutes at our gate, a great community sports club 2 minutes down the road. Service station plus car wash across the road. We...

Brisbane, Australia
Reviewed November 22, 2016

Room was clean and spacious. Bed comfortable. Room shows some signs of age. Aircon is noisy. Good location with shops and restaurants close by. Road is very busy but close to transport. Plenty of car parking.

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Helpful?
Thank khotz_722964
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear Khotz_722964, Thank you for your recent review of our property. As you are aware we are located on two main roads. The location is close to public transport. Thanks for staying with us we wish you all the best for the future. Look forward to seeing you in the new year. Kind Regards, Charise Martin

Nerang, Australia
Reviewed November 18, 2016

Best beds ive ever slept in .very clean and tidy room staff fantastic .very close to everything outdoor pool area lovely and tidy .every thing u need is not to far away.staff very friendly and helpful

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Helpful?
Thank Julie C
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear Julie C, It is great to hear that you had a enjoyable stay with us and thank you for praising our service and facilities. We invest effort to ensure the highest level of personalized service to our guest. It is a great joy for us to see that our whole team's effort was so much appreciated. Thanks again for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
FREE Wifi (unlimited download). FREE Foxtel. FREE Parking. Best Western Sunnybank Star Motel & Apartments is ideally situated to offer the corporate and leisure traveller a convenient location in modern and value for money accommodation. Just 2 minutes from the M1 and Gateway freeways this is the perfect base to explore all Brisbane has to offer and the fabulous attractions of the Gold Coast. The Motel is 30 minutes to the Gold Coast Theme Parks, 30 minutes to the Brisbane Airport, 10 minutes to the ANZ stadium, 15 minutes to the Chandler Swimming Centre and 5 minutes to Westfield Garden City and Sunnybank Shopping Centres. We offer 60 room types, 21 which are 2 bedroom self contained town houses andd apartments which sleep up to 4 people. All rooms offer a minimum of coffee & tea making facilities plus, telephone, hair dryer, air conditioning, TV, Foxtel, ironing equipment and more. All rooms are non-smoking rooms with the town houses offering a secluded private courtyard which are smoking zones for guests staying in the town house. Across the road is a 7 day a week shopping centre. The Motel is next to the Brisbane bus service which travels to the Brisbane City and South Bank every 15 minutes. ... more   less 

Additional Information about BEST WESTERN Sunnybank Star Motel & Apartments

Address: 223 Padstow Rd, Brisbane, Queensland 4113, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $73 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Sunnybank Star Motel & Apartments 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#76 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Sunnybank Star Motel & Apartments staff and other travelers.
2 questions
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Questions? Get answers from BEST WESTERN Sunnybank Star Motel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on ground floor are well positioned and access is well provided.”
 of 5 bubbles , 5 weeks ago | Read review
“Very comfortable”
 of 5 bubbles J576MJjuliec, Nov 18, 2016 | Read review
“Request a room down the end where it's a bit quieter in case you get neighbours that are loud for the rooms infront of the car park.”
 of 5 bubbles dkaylah, Sep 12, 2016 | Read review
“Any room is great, very spacious”
  • another bed just to the left
 of 5 bubbles nuckyb, Aug 13, 2016 | Read review
“Ensure you are getting what you want. 2 different room standards at this hotel”
 of 5 bubbles JRC073, Jun 27, 2016 | Read review
5 of 5
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