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BEST WESTERN Sunnybank Star Motel & Apartments

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BEST WESTERN Sunnybank Star Motel & Apartments
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109 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Staff were fantastic, polite, kind and respectful. Great place with everything that you need. We were able to sleep in peace and quite. We were placed in a quite space, corner rooms are the best. The manager Charise is amazing, runs the place really well, never had a manager check in before to see how you were going. Cheers BEST... More 

Helpful?
Thank Mark R
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Mark R Thank you for allowing us to provide your accommodation for your stay in Brisbane We are delighted to read that your stay with us was good. Thank you for the nice comments re our staff. We will pass your kind words to both our front Office and housekeeping staff We look forward to seeing you again sometime... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night and found it to be clean and comfortable. We received good service and the hotel is located directly across from a small shopping complex. It is also a short drive to Brisbane and surrounding areas. The room we had we right at the front, next to restaurant and main road. It was a little... More 

Helpful?
Thank Kimberley M
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Kimberley, Thank you for being our guest recently Unfortunately we can't stop day time noise, but glad you had a peaceful morning. Thank you for your comments, these are important to us as we do not stay in the rooms our selves we rely on feed back. Hope to see you if in Brisbane again. Kind regards Sherry More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Was a good Motel, clean , spacious even for a budget room. Have one child and still good size. Good wifi and tv good size with fox. The only negative was shower it would go hot and cold non stop very annoying and not good for the body temperature. But dated but ok

Helpful?
Thank Justin W
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Justin, Re your stay and comments. We are pleased that you enjoyed your stay and that the room was adequate for your stay. Re the hot water ,we will have that checked by our plumber ASAP. hopefully we can accommodate you if in Brisbane again. Kind regards Sherry More 

melbourne, victoria
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a week and a half on business and cant complain about anything, service from the moment i checked in has been outstanding. Very friendly staff. Room was clean and comfortable. I will definitely stay here when i return for business.

Helpful?
Thank dkaylah
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Morning dkaylah, We would like to thank you for posting your comments and staying with us at Best Western Sunnybank Star Motel. Your comments are much appreciated and will be passed on to our housekeeping staff It was our pleasure to have you stay and look forward to greeting you if in Brisbane again. Kind regards Sherry & The... More 

Toowoomba
1 review
4 of 5 stars Reviewed 3 weeks ago

Our room was the budget room and it was better than expected - better than website photos. The shower is massive and very clean. We only stayed the one night - but it was very pleasant. We would definitely recommend.

Review collected in partnership with this hotel

Helpful?
Thank spies_family
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Spies Family Thank you for staying with us recently. We are glad you enjoyed your stay and found the room better than expectations. We hope you will stay with us if in Brisbane again. Kind regards Sherry More 

TWEED HEADS WEST
1 review
4 of 5 stars Reviewed 4 weeks ago

I enjoyed the experience every stay. Stayed on 5 different occasions in august and each time was a great experience. Loved the little gazebo and the pool area was a lovely entertaining space. Beds were so comfy and I wanted to take the pillows home. The only negative would be the brekky was inconsistent each stay and quite expensive. But... More 

Review collected in partnership with this hotel

Helpful?
Thank donnalouiseshaw
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Hello Donna Thank you for choosing to stay with us recently. We appreciate your feed back and glad you enjoyed your stay. We take pride when selecting our bedding so good to get a positive feed back. As you say the pool and gazebo areas are relaxing and good for group chats. While we don't like the negatives thank you... More 

Toowoomba, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent, equal to any stays with Best Western that we have had in Europe, Canada and the USA. The facility was modern, clean and welcoming. The staff were accommodating and friendly. This establishment is now of Five Star quality.

Review collected in partnership with this hotel

Helpful?
Thank Jeannette Z
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Jeannette Z, Thank you for the feed back. It was our pleasure to have had you stay with us. We as a team try to make the stay of our guests the best it can be. We thank you for the compliments and would love for you to stay again if visiting Brisbane. Kind Regards Sherry More 

Rockhampton, Australia
1 review
2 of 5 stars Reviewed August 19, 2016

the smell of bleach gave me a headache even after keeping the doors and windows open for a few hours; there was no soundproofing so anyone walking past or next door would wake me up and the traffic was really loud; there was no microwave.

Review collected in partnership with this hotel

Helpful?
Thank distockill
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear distockill, Thank you for the feed back re your stay. We apologize for the bleach smell in your room,this is not normal. Had you reported this to our reception we would have moved you rooms without hesitation and addressed the issue with our cleaning staff.which we will do now. Re the sound proofing of the rooms,unfortunately motels are not... More 

Gloucester, Australia
1 review
4 of 5 stars Reviewed August 13, 2016

Very clean, roomy. Beds were very comfortable, lounge area very comfortable. Spacious and comfortable living area. However no microwave cooking utensils were available in the room. Shopping across the road was great. Was close to the venue we were there for

Review collected in partnership with this hotel

Helpful?
Thank Elizabeth G
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Morning Elizabeth G, Thank you to staying at Best Western Sunnybank Star Motel And Apartments. I can see that you stayed in an Executive Two Bedroom Apartment for a duration two nights. We advise all our guests upon check in that if they have any issue to contact reception straight away. Thank you for providing feedback to us we... More 

Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 13, 2016

Very good location, small shopping centre across the road with everything you need. Large rooms, very clean and comfortable and well presented. Great competitive prices. Friendly reception and easy book in, quick and no dramas.

Helpful?
Thank nuckyb
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Morning Nuckyb, Thank you for allowing us to provide you accommodation which stay in the Brisbane Area. I am delighted to read that your stay with us was good. I will pass your kind words to our housekeeping staff that the room was very clean and well presented. In regards to receptionist we like to provide you with efficient... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
FREE Wifi (unlimited download). FREE Foxtel. FREE Parking. Best Western Sunnybank Star Motel & Apartments is ideally situated to offer the corporate and leisure traveller a convenient location in modern and value for money accommodation. Just 2 minutes from the M1 and Gateway freeways this is the perfect base to explore all Brisbane has to offer and the fabulous attractions of the Gold Coast. The Motel is 30 minutes to the Gold Coast Theme Parks, 30 minutes to the Brisbane Airport, 10 minutes to the ANZ stadium, 15 minutes to the Chandler Swimming Centre and 5 minutes to Westfield Garden City and Sunnybank Shopping Centres. We offer 60 room types, 21 which are 2 bedroom self contained town houses andd apartments which sleep up to 4 people. All rooms offer a minimum of coffee & tea making facilities plus, telephone, hair dryer, air conditioning, TV, Foxtel, ironing equipment and more. All rooms are non-smoking rooms with the town houses offering a secluded private courtyard which are smoking zones for guests staying in the town house. Across the road is a 7 day a week shopping centre. The Motel is next to the Brisbane bus service which travels to the Brisbane City and South Bank every 15 minutes. ... more   less 

Additional Information about BEST WESTERN Sunnybank Star Motel & Apartments

Address: 223 Padstow Rd, Brisbane, Queensland 4113, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $86 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Sunnybank Star Motel & Apartments 4*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#74 Luxury Hotel in Brisbane
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