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Sapphire Resort

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Sapphire Resort
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144 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Reviewed December 23, 2016 via mobile

I understand that this is budget accommodation but hygiene standards still need to be adhered to. The bed coverlet smelled musty and unwashed. The curtains had dirty hand marks on them. The wall sconce had been broken and not replaced...bare bulb. The whole room smelled like stale urine.

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Helpful?
Thank Rhonda W
Paris, France
Reviewed December 9, 2016 via mobile

Stayed for one night for a xmas party in west end, great location for this. However we got there and the room stunk like bleach, toilet seat was yellow from urine stains and pubes on the seat. Someone's old wine bottle in the fridge and a half drank lemonade. One towel had dirty hand marks all over it and a...

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Thank alexkiddfrance
Maroochydore, Australia
Reviewed November 24, 2016

I've stayed at the Sapphire Resort quite a bit over the years, but this is the first time in a while. The good things are great - staff are friendly and eager to make things easy. I had to change the booking and it took 2 minutes. Location is wonderful - right by West End with loads of restaurant choices,...

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Thank Mark M
Caloundra, Australia
Reviewed October 25, 2016

We've stayed here twice now. The consensus is that this motel is in need of a makeover and it has no lifts, and i agree. The trick is to request a ground floor room. Saves lugging your luggage up more stairs fron the underneath car park. Security is good. Cafe Briz, on the corner and forming part of the establishment,...

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Thank Keith041
Gold Coast, Australia
Reviewed October 22, 2016

We stayed for one night and paid $89.00. Phoned to book and was told that no rooms were available, however went to Booking.com and secured a booking. The location was great, the rooms were dated but to be expected for the price. The cleanliness of the room was poor especially the bathroom which had dirt in the corners of the...

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Thank Lynn B
Reviewed October 22, 2016

This hotel is very basic, truly run down. This I could tolerate if the staff were accommodating and offer assistance to guests but everything we asked for was met with a "NO". You get 2 teabags in a twin room per day! If you ask for more, guess what it's a "NO". Late check out "NO" WIFI - "NO", towel...

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Thank Nicky C
Gold Coast, Australia
Reviewed September 28, 2016

We booked well in advance and got a double room for just $86, so we were certainly not expecting a lot from this resort. It did live up to our expectations for a cheap room. It was clean but definitely in need of maintenance and the resort overall needs a good update and clean. Staff were friendly and efficient. Had...

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Thank Rhonda T
Toowoomba, Australia
Reviewed August 23, 2016 via mobile

I have stayed at the sapphire resort now on a number of occasions. It's location is perfect to allow a nice stroll to Suncorp Stadium on a night that the Broncos are playing and I can also head to Queen Street Mall after the game for a few hours before heading back to bed. Rooms are very well priced and...

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Thank unci_paul
Reviewed August 14, 2016 via mobile

Firstly they wanted an extra $150 at check, that should have been paid all up through the app we purchased the room through. So for $250 per night we could have stayed somewhere nicer where the toilet didn't run all night and the lights worked. There was a single headboard stuck to the wall with a double bed against it....

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1Thank Kyziita A
Scarborough, Australia
Reviewed July 25, 2016

Rooms clean, staff very helpful and pleasant. Book in advance and direct with motel to get a good price. Short walk to supermarket and West End restaurants. Twenty minute walk to South Bank. No micro in room, but one on ground floor for guest use.

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Helpful?
Thank MrsMNo10
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Sapphire Resort

Address: 5 Brereton Street, Brisbane, Queensland 4101, Australia (Formerly Comfort Inn)
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $68 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sapphire Resort 3*
Number of rooms: 56
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Also Known As:
Sapphire Hotel Brisbane
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Questions & Answers

Questions? Get answers from Sapphire Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms overlooking car park are quieter”
 of 5 bubbles MrsMNo10, Jul 25, 2016 | Read review
“very little road noise, south side would be best however.”
 of 5 bubbles dajarranz2012, Jun 26, 2016 | Read review
“Due to no lift, go for the ground floor rooms.”
 of 5 bubbles HenknAnnie, Nov 2, 2015 | Read review
“Wouldn't recommend for ederly or disable”
 of 5 bubbles 852maureenw, Oct 25, 2015 | Read review
“Away from cafe is quieter.”
 of 5 bubbles 775frankk, Oct 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question