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Hotel Urban Brisbane

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Traveler (170)
Room & Suite (342)
Pool & Beach (40)
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Overview
  • Excellent31%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible3%
Travelers talk about
“car park”(142 reviews)
“wickham terrace”(15 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (831)
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348
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252
348
129
45
27
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All reviewscar parkroma street parklandswickham terracetwo double bedsspring hillroom servicesmall balconybuffet breakfastwould stay againrestaurant downstairslate checkoutroma st stationacross the roadshort strollinner cityan easy walksuncorp stadium
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11 - 15 of 801 reviews
Reviewed March 10, 2018

Disappointed. My husband and I stayed at this hotel last night. We asked to have our room changed because the bed sheets were stained in the room. The staff were nice and accomodated our request, upgrading us to a "nicer" room. The shower in the...More

Thank sl12292
Response from Hotel U, General Manager at Hotel Urban BrisbaneResponded April 3, 2018

Dear sl12292, Thank you for your recent stay at Hotel Urban Brisbane and taking the time to write a review on Tripadvisor. I am very sorry for your disappointing stay in our hotel. Please accept my sincere apologies for the inconvenience caused. This is certainly...More

Reviewed February 26, 2018

We enjoyed our stay at this hotel as room was great and bed comfy and clean.We had a groupon two night stay with breakfast and the breakfast buffet had a good selection for all.We hired a car for our stay from Brisbane airport but so...More

Thank doris v
Response from Hotel U, General Manager at Hotel Urban BrisbaneResponded February 28, 2018

Dear doris v, Thank you for your recent stay at Hotel Urban Brisbane and for taking the time to write a review on Tripadvisor. Please let me know if we can be of any assistance in the future and looking forward to your return soon....More

Reviewed February 17, 2018 via mobile

My partner and I will definitely be staying here again. We got well looked after as we requested anything possible extra they could do to make our anniversary stay better. They upgraded our room to a suite gave us a free cocktail at the lovely...More

Thank Josh B
Response from Hotel U, General Manager at Hotel Urban BrisbaneResponded February 28, 2018

Dear Josh B, Thank you for your lovely review on Tripadvisor and we are happy to hear that you had a wonderful stay with us. Hope to see you in the near future. Best regards. Kumar Ellawala General Manager Hotel Urban Brisbane

Reviewed February 16, 2018 via mobile

I’ve stayed here many times including twice last month. This hotel is great value for money. The rooms are nice, clean and quiet. It’s only a short walk to Queen Street Mall and Suncorp Stadium. The car park, while a tight squeeze, is easily accessible....More

Thank Samantha D
Response from Hotel U, General Manager at Hotel Urban BrisbaneResponded February 28, 2018

Dear Samantha D, Thank you for your lovely review on Tripadvisor. Looking forward to welcoming you back soon! Best regards. Kumar Ellawala General Manager Hotel Urban Brisbane

Reviewed February 16, 2018

After our previous stay at Hotel Urban, we went back to 'try it again', only this time, it was notably MUCH better! ~ Arrival & Reception ~ - Quick check-in - well-dressed, polite, and attentive staff ~ Room & Amenities 609 ~ Pros - Room...More

1  Thank AznEmpress
Response from Hotel U, General Manager at Hotel Urban BrisbaneResponded February 28, 2018

Dear AznEmpress, Thank you for your recent stay and for your wonderful detailed review. I am very impressed and exited to read all your points and they are useful for all our future guests. I have already shared your comments with our team for future...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$85 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Brisbane
#43 Business Hotel in Brisbane
#51 Luxury Hotel in Brisbane
Room types
Suites, Non-Smoking Rooms
Details
Price range
$85 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Romantic Hotel in Brisbane
#43 Business Hotel in Brisbane
#51 Luxury Hotel in Brisbane
Room types
Suites, Non-Smoking Rooms
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Traveler (170)
Room & Suite (342)
Pool & Beach (40)
Dining (22)
Amenities (90)
Business Center & Event Rooms (1)
Questions & Answers
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Lisa T
December 27, 2017|
AnswerShow all 9 answers
Response from Emileagh | Reviewed this property |
I’m sure the hotel staff would be able to help as they are very friendly & helpful. I didn’t require a late check out on my stay.
0
Votes
Eel F
October 28, 2017|
AnswerShow all 14 answers
Response from craigwL9117JI | Reviewed this property |
Approximately 50 in a taxi, or just take the air train to Roma street and walk up the hill. Around 5 mins walk.
2
Votes
February 25, 2017|
AnswerShow all 3 answers
Response from Jan W | Reviewed this property |
Hello! I got from the airport to the hotel arriving at Central Station. There are 2 stations near Urban Hotel: Central and Roma Street. Both you need to go uphill, but Central Station path is smoother. However expect to... More
1
Vote
Google Translation
Room Tips
"Overlooking the park"
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"We had a room right next to the lift and we did not hear a thing."
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"See above - a room away from the lift is highly recommended"
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"Ask for Roma Parklands view"
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