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BEST WESTERN Astor Metropole Hotel

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439 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Brisbane, Australia
2 of 5 stars Reviewed yesterday NEW

If you are happy staying in student style accommodation on business trips, this is the place for you. The room left me feeling less than satisfied, definitely no hint of luxury here. Over shower bath gives neither a nice bath or shower experience . Soap in refillable containers look awful. The room felt like student accommodation rather than suitable for... More 

Review collected in partnership with Best Western

Helpful?
Thank Fiona W
Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Worst ever buffet breakfast I had in my life. Charging $15.90 per head, no even standard buffet breakfast items. Had to ask them to put bacon and scramble egg on. Brought them in a plate. Even rooms are dirty, not even changed pillow cases. Called housekeeping and ask to change them. Reception staff polite and helpful. Never ever recommend this... More 

Helpful?
Thank dan77dd
Melbourne, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed two nights for business. Price was very good for such a central location but the hotel is cheaper for a reason and you should not have expectations beyond this. I stayed in a room which wasn't renovated and it was absolutely fine for what I paid. Room was clean and had everything i needed. Wifi was great. I... More 

Helpful?
Thank Fiionna
Las Vegas
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed for one night. My room was old in need of renovation. Shower glass door was broken and splashing water all over bathroom. Bed mattress was so old I couldn't sleep the entire night, and needless to say, woke up with pain on my whole body. Found hair all over bed sheets and pillows...disgusting!!! I can't recommend this hotel.

Helpful?
Thank OBIWANKENOBI777
Alexandra, New Zealand
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights and I consider it very good value for the price. Our room was spacious and clean and the bed was comfortable .We were on the 10th floor and it was very quiet with a good view over the city and plenty of natural light. Reception staff were helpful and courteous We required vehicle parking for... More 

Helpful?
1 Thank monag8
Genoa, Italy
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The position of the hotel is very good as it is only five minutes from Downtown and Queen street. Unfortunately we had some problem with the room service. The second day of stay the room service was not done: in the evening, when we came back at the room we found the bed not made, and towels not replaced. For... More 

Helpful?
Thank Gianluca_C973
London, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for one night on the 5th floor and from reading other recent reviews it sounds like we had one of the better renovated rooms. The lobby looks great but definitely agree they should of spent more money in the rooms than on the lobby as that's where you spend most of your time! The bed is pretty old... More 

Helpful?
Thank l0ve2travel93
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Not hot water sign on shower. Took over 30 minutes for warm water but water only warm not hot. No heater. No extra blanket. Had to ask for wifi. Stagg friendly thats only good thing. Stood over 30 minutes in shower. Had to redress and call admin. I was cold and tired already arriving 2200 hours.

Helpful?
Thank allieally
Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 1 night with my family , our room was on the 5th floor and it was very nice, very clean. and the guys at reception were very friendly and helpful our remote control for the tv was not working rang them within 5 minutes they sent a new one up It also had a small... More 

Helpful?
Thank Ellen M
Geelong, Australia
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for a long weekend to attend an AFL game at the Gabba. Check in was welcoming and very friendly! The room was cleanish - fridge needed defrosting and room smelt of curry but as soon as I opened the door the room aired out. I had a 10th floor room, nice and quiet. The bed was comfortable,... More 

Helpful?
Thank Mel_Cat75
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Astor Metropole Hotel

Address: 193-197 Wickham Tce, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $75 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Astor Metropole Hotel 3.5*
Number of rooms: 132
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Also Known As:
Best Western Brisbane
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