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BEST WESTERN Astor Metropole Hotel

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462 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Sydney, Australia
Reviewed 1 week ago NEW

Damage to my car on the Hotel premises by the inexperienced Attendant. Refusing to pay for the Damage done. The worst Guest Relations with Lies,Cover-up's and Communications ( mainly the General Manager ). My Barrister is currently looking at Legal actions against the Hotel. Best Western Head Office advised of the Incident. I WILL NEVER / EVER GO / USE...

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Helpful?
Thank Dr. Richard S
Roma
Reviewed 1 week ago

Close to CBD, railway etc. Second stay here but this time the rooms were tired and dated and had problems with the Air Conditioning. Had 3 rooms on 9th floor and felt that maybe we were given the not-so-good rooms because we had a very cheap "deal". The staff, with the exception of one rather unhappy gentleman on reception, were...

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Helpful?
Thank teevee90
New Delhi, India
Reviewed 3 weeks ago

I stayed at Best Western Astor Metropole for 4 weeks from 20th Nov - 17th Dec. It was an amazing stay to describe it in short. I got a room on the 12th floor which had a very lovely view. The room was quite spacious and had all the amenities that are needed in an apartment hotel room - Comfortable...

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2Thank architsingh13
Auckland, New Zealand
Reviewed December 7, 2016 via mobile

We were disappointed with the condition of the room as it greeted us with a damp smell when we walked in. As soon as we turned on the AC, water started dripping from the AC onto the floor. Throughout the night, the AC was loud as well. Mind you, Brisbane is pretty hot at this time of the year and...

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Helpful?
Thank praskcr
Dundee, United Kingdom
Reviewed December 5, 2016 via mobile

Stayed here for two nights in December whilst visiting Brisbane as part of a whistle stop tour of Australia. It was really excellent value as I only booked a few days in advance. The location is great. You are just a short walk from the CBD but far enough away to avoid any noise. We had a Queen Suite which...

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Thank the_happy_parrot
Reviewed December 4, 2016

AC broke down during the night. Phoned reception to ask for a pedestal fan or anything they could do. I was told they didn't have any fans but the AC would be looked at in the morning. We would be checking out then anyway. It was a hot and sweaty night with no sleep. To make matters worse, the next...

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Thank Emma P
Port Macquarie, Australia
Reviewed November 25, 2016

great location. Room very large and clean. could not have asked for better and staff a lot friendlier than more expensive hotels. The fellow at reception was exceptional with his assistance. A great stay

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Thank tonymckenzie
Reviewed November 25, 2016

First things first and the location is definitely the main feature of this hotel. The room is spacious and has everything you need. However the Air conditioner just seemed to blow air and not cool the room at all which made for a hot nights stay. The pillows are clearly dual use as i assume they can be also be...

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Helpful?
Thank David C
Hervey Bay, Australia
Reviewed November 24, 2016 via mobile

Stayed one night the room room was very spacious and comfortable with balcony and kitchenette comfy bed good size TV and handy location. Had trouble with faulty door lock but the staff were prompt to remedy it. The staff were friendly and helpful would recommend this hotel to anyone

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Helpful?
Thank Les B
Amstelveen, The Netherlands
Reviewed November 19, 2016 via mobile

A few minutes away from the hart of Brisbane and a 15 minutes walk to the Southbank with lots of restaurants. A taxi will take you in 20/30 minutes from the airport and will cost around 50AUD. The hotel is not special, and avarage 3 star hotel. Low water pressure and whem you take a shower the whole bathroom floor...

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Helpful?
Thank Henno W
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Astor Metropole Hotel

Address: 193-197 Wickham Tce, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $70 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Astor Metropole Hotel 3.5*
Number of rooms: 132
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Also Known As:
Best Western Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Astor Metropole Hotel staff and other travelers.
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Morayfield

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Questions? Get answers from BEST WESTERN Astor Metropole Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on 9th floor rather dated, some with older AC units which are noisy.”
 of 5 bubbles teevee90, 1 week ago | Read review
“Great Location, Helpful Hotel staff,”
 of 5 bubbles architsingh13, 3 weeks ago | Read review
“kitchen area, guest can shop Woolworths or Coles most do this even on Gold Coast”
 of 5 bubbles 474wal, Nov 3, 2016 | Read review
“Balcony rooms are available. Rooms come with kitchen facilities and a washing machine.”
 of 5 bubbles Mondo679, Oct 31, 2016 | Read review
“Try not get one near any kitchens or cleaning services.”
 of 5 bubbles 790chanellek, Oct 25, 2016 | Read review
5 of 5
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