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The Sebel Brisbane

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#22 of 166 Hotels in Brisbane
Certificate of Excellence
GreenLeadersBronze level
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The Sebel Brisbane
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896 Reviews from our TripAdvisor Community

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Showing 881: English reviews
brisbane queensland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

We are part of the Accor plus group and we like trying all the different hotels within their group. Our room was self contained, however we could still get room service too! Food was good to average and service was really good. A couple of hiccups, which were happily correct from the duty manager. I'm quite happy to recommend this... More 

Helpful?
Thank jodilyn
Adelaide, Australia
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Nice place to stay in Brisbane Cbd. Room was very good, clean and upmarket. Bed was excellent, WiFi was included although through an unnecessary reimbursement process. Will definitely stay again when in Brisbane next.

Helpful?
Thank RamseyDawnB
Spartanburg, South Carolina
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Fantastic views. Great location. Wonderful restaurant in the hotel. We were very pleased with our room. Comfortable, roomy and staff was very efficient and helpful. Walked over bridge to get the river cruise to the Lone Pine Sanctuary.

Helpful?
Thank Palma E
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

Palma E we are so delighted you had such a wonderful stay. Thank you for taking the time to share your experience on Tripadvisor. We look forward to welcoming you back in the near future. More 

Sydney, Australia
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago via mobile

I choose to stay in Accor properties as a club member as they definitely look after you, it's not just about accruing points. I had 2 bookings (long story) 2 nights then 1 night as I booked at different times and the same room type wasn't available. On check in they had already worked it out and upgraded me to... More 

Helpful?
Thank Nicky_c79
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

Nicky_c79 thank you for taking the time to review your recent stay at The Sebel Brisbane. We are disappointed to hear your experience in the restaurant fell short of your expectations. Please contact us directly so that we can discuss the matter directly with you h8778-fb@accor.com. We look forward to hearing from you. More 

Perth, Western Australia, Australia
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

Stayed for two nights the staff are really friendly and helpful the rooms are clean and well maintained I had a one bedroom which was seperate to the lounge and dining area there was plenty of room to relax. Recommend the Sebel to stay.

Helpful?
Thank Peter N
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

Many thanks for the great review Peter. We're glad you enjoy staying at The Sebel Brisbane and thank you for your recommendation. More 

Frenchs Forest, Australia
Level Contributor
238 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 2 weeks ago via mobile

This is an ok hotel situated in the centre of the cbd. I didn't use the restaurant as I always prefer to eat out. Front desk service was good, and the room was clean and tidy. Internet access seemed slow, and a little expensive.

Helpful?
Thank Nick M
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

Thank you for your review Nick. We always appreciate feedback as it allows us an opportunity to improve on the service and experience that we deliver. Just to let you know, internet access is complimentary to all Accor members. I am sorry if this was not communicated to you. We hope to see you back at the property in the... More 

Lismore, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

The first morning I had breakfast at the restaurant service was so slow and staff not customer focused. Bacon was undercooked, no butter for toast, when we asked for water the waitress got half a used bottle from a dirty vacated table, poured it and spilt it on our table and never bothered to wipe it up. My colleague would... More 

Helpful?
Thank 343Kay
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

We're very sorry to hear your dining experience did not meet your expectations. We assure you, your comments are taken seriously and have been relayed to the entire restaurant team so they can improve on the quality of service they offer. We hope we will have the opportunity to welcome you back in the future and the opportunity to restore... More 

Melbourne, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Clean and comfortable, good amenities but nothing flash. A good location close to shopping, restaurants, sightseeing, value for money, especially the apartments. Easy 10-15 min walk to Central Station.

Helpful?
Thank Wazza33
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

Thanks Wazza33. We're happy to hear you enjoyed the location of The Sebel Brisbane and you found the hotel was comfortably appointed. See you next time you're in Brisbane. More 

Melbourne, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Beautiful Hotel in the heart of the city. Easy walk to most things you'd like to see when in Brisbane. We were upgraded to a suite and really appreciated the service and amenities offered. Parking was easy too with the Hotel offering their own multi story parking.

Review collected in partnership with Accorhotels.com

Helpful?
Thank AussieAlan1
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

AussieAlan1 thank you! We are so glad we made your stay in Brisbane 'Magic' and we cannot wait to see you back again in the near future. More 

Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

A prepaid reservation made for a smooth checkin. Checkin staff were friendly and efficient. A complimentary upgrade always goes well. A pre-dinner drink at the bar was enjoyable. Breakfast service was a bit slow but everything was of good quality. Everything went smoothly and I'll stay there again.

Helpful?
Thank Mark O
Kristian_Lindhe, General Manager at The Sebel Brisbane, responded to this review

Mark thanks for the great review. It's always nice to receive positive feedback. Great to hear your stay went smoothly from check in to check out. We look forward to welcoming you back again soon. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Sebel Brisbane

Address: Cnr Albert and Charlotte St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $105 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Brisbane 4.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Sebel Suites Brisbane Hotel Brisbane
Sebel Hotel Brisbane
Brisbane Sebel Hotel
Hotel Style:
#2 Green Hotel in Brisbane
#9 Family Hotel in Brisbane
#18 Romantic Hotel in Brisbane
#20 Business Hotel in Brisbane
#22 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from The Sebel Brisbane staff and other travelers.
9 questions
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Singapore, Singapore
Auckland, New Zealand
Melbourne, Australia
23 days ago

See all questions (9)

Questions? Get answers from The Sebel Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A great central location with friendly staff - book ahead to avoid disappointment!”
 of 5 bubbles IanW-QLD, 4 weeks ago | Read review
“At around 10 pm doughnut time reduce their prices you can get 6 doughnuts for 20$ they just want to sell the lot quickly.”
 of 5 bubbles R9368YKdavidt, Oct 22, 2016 | Read review
“City facing views aren't great. Higher floors are better..”
 of 5 bubbles rvw11, Oct 21, 2016 | Read review
“Ask for an apartment with a view towards the river. One bedroom apartments have a small balcony.”
 of 5 bubbles X800OGlindal, Oct 16, 2016 | Read review
“Enquire about upgrading”
 of 5 bubbles Micknomi, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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