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Quay West Suites Brisbane

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#49 of 167 Hotels in Brisbane
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491 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Canberra
Level Contributor
105 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for 4 nights. The location is excellent for easy access to the city and great views over the gardens and river if you have a room on that side. The one bedroom apartments are spacious - large living area with a functional kitchen and a separate bedroom - both have access to the large well appointed balcony. The bed... More 

Helpful?
1 Thank cangau
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Rachel B, We very much appreciate you taking the time to review Quay West Brisbane. We do work closely with our apartment owners and are looking into refurbishment options for 2016 and all of your feedback will be reviewed by our senior team. We look forward to welcoming you back again soon. Kind regards, Chris A More 

Adelaide
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice place to stay, only stayed one night. Room was big. Bathroom smelled mouldy, but room was nice overlooking botanic gardens with big balcony. Best thing was excellent customer service, awesome restaurants in area. Valet parking expensive $40.

Helpful?
1 Thank Carl K
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi Carl K, Thank you for your feedback about your stay with us in Brisbane at Quay West. We agree that our staff are great and all your feedback will be communicated to our team. We hope to see you back at the hotel in the near future. Regards Chris More 

Collinsville, Australia
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here a number of times previously and always really enjoyed staying here, but this time things were off. The rooms are great, self contained, bathtub, lovely balcony. However, my bathroom bin hadn't been emptied from the previos guest, there was a pen under the couch, no card to advise how to contact reception etc, and a hair... More 

Helpful?
Thank SydneyTrish
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Sydney Trish, We very much appreciate you taking the time to review Quay West Brisbane. Let me apologise for our team letting you down on this occasion. Our management of each department will be addressing the concerns you have raised with you room and breakfast in our briefings and training sessions. We look forward to welcoming you back again... More 

Geelong, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay in one of these suits on a recent trip to Brisbane. What at great location. The Botanical Gardens were right across the road and the city centre within walking distance. It is also only a short 5 mins in the car across to south bank. We were on the 16th floor and had amazing views. Its also a... More 

Helpful?
Thank Michele P
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Michele P, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. We agree our location is excellent with all of the Brisbane highlights close by. We look forward to welcoming you back again soon for the next Brisbane marathon. Kind regards, Chris Armstrong More 

Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If your doing the Brisbane Marathon this is the place to stay. Start line is 50m away. Motel itself is excellent with some amazing views across the gardens and looking down the river. Shops, restaurants are all only a very short walk away and there is plenty to choose from. Lifts a fast and large. We'll be back!

Helpful?
Thank Paulj1066
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Paulj1066, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. The comments have been shared with our team and we hope you enjoyed the marathon. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong More 

Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place. Right across the road from the botanical gardens , easy walking distance to Parliament House, the Treasury Casino, the shops , Southbank and restaurants. This is a great place to stay The suites are great , clean, big and exceptional views of the river , and at night just a wonderland The staff are amazing... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Golden B
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Golden B, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. We agree our location is excellent with all of the Brisbane highlights close by. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong More 

Port Stephens, Australia
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We return to this establishment regularly. The reason being that their staff (particularly management and reception) are extremely friendly, always ready to assist, and treat us with a smile each time they see us. Makes us feel as we are in a 'home away from home', which is much appreciated, particularly when travelling to Brisbane on a regular basis. We... More 

Helpful?
Thank MIKECLARA
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear MIKECLARA, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. Our team do enjoy welcoming you back each time you drive up from NSW to catch up with family. We look forward to welcoming you back again soon. Kind regards, Chris A More 

Maryborough, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Great place to stay in Brisbane. The rooms are spacious and clean with their own kitchen, lounge and bedroom, I really enjoyed the balcony, and the amazing view and its only a short walk to city, restaurants, casino and shopping!

Review collected in partnership with Accorhotels.com

Helpful?
Thank julzm69
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear julzm69, We very much appreciate you taking the time to review Quay West Brisbane and we are delighted you enjoyed your stay. The comments have been shared with our team. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong More 

Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Directly opposite the botanical gardens, close to the mall and Eagle street restaurants. The rooms are a bit dated, but spacious with a great balcony. Pool area quiet (spa out of action). Staff are friendly, but not very proactive. Breakfast is from a set menu so you'd think would be perfected... But quite slow and not well cooked. Everything seems... More 

Helpful?
2 Thank Rachel B
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Dear Rachel B, We very much appreciate you taking the time to review Quay West Brisbane. We do work closely with our apartment owners and are looking into refurbishment options for 2016 and your feedback about breakfast will be reviewed by our senior team. We look forward to welcoming you back again soon. Kind regards, Chris Armstrong More 

1 review
4 of 5 stars Reviewed July 25, 2016 via mobile

It always a beautiful place to visit and stay. The one bedroom apartments are roomy with balcony over looking the Botanical Gardens, lounge with flat screen tv and modern but simple decor. Location is good with Coffee shop franchise cafe around corner BWS bottle shop for take aways back to the apartment. The BBQ pool gym and spa is wonderful... More 

Helpful?
Thank Paula M
QWSB_GM, General Manager at Quay West Suites Brisbane, responded to this review

Hi Paula M, Thank you for your feedback about your stay with us in Brisbane at Quay West. We apologise about the spa being out of order which is being addressed by building management in the near future. We hope to see you back at the hotel in the near future. Regards Chris More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
McMahons Restaurant
McMahons Restaurant
Cuisines: Australian, Gluten Free Options, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more   less 

Additional Information about Quay West Suites Brisbane

Address: 132 Alice St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $153 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Brisbane 5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quay West Suites Brisbane Hotel Brisbane
Quay West Hotel Brisbane
Quay West Brisbane
Hotel Style:
#25 Romantic Hotel in Brisbane
#28 Family Hotel in Brisbane
#30 Business Hotel in Brisbane
#44 Luxury Hotel in Brisbane
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