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Mercure Brisbane

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85 - 87 North Quay, Brisbane, Queensland 4003 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (449)
Room & Suite (73)
Dining (31)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Brisbane
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 174 hotels in Brisbane
Location
Cleanliness
Service
Value
Situated on the banks of the Brisbane River is Mercure Brisbane.The hotel offers 194 guests guest rooms and suites, 11 conferenceand meeting rooms, a restaurant, bar, pool, and sauna. For business,conference, and leisure guests, this Brisbane city hotel is just stepsfrom the Queen Street Mall, Southbank cultural precinct, the BrisbaneConvention and Exhibition Centre, and public transport
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Full view
Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Green
Languages Spoken
English
1,936Reviews17Q+A100Room tips
Traveler rating
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Popular mentions
rob t wrote a review Jan 2021
Brisbane, Australia30 contributions4 helpful votes
The room is pleasant, and well stocked with soap and towels, and the staff seem pleasant, but totally hopeless at delivering beer. Food is ok, especially if you bring your own chilli sauce. Their online menu system doesn't work - they should just print it out on paper. Beer deliveries usually take +90 minutes. Wifi is less than 2Mb/s download speed (no video conferences or netflix). Cannot open windows. Staff seem nice and friendly.
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Date of stay: January 2021
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Trip type: Traveled on business
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aussieboy126 wrote a review Dec 2020
Australia792 contributions114 helpful votes
+1
I stayed at this hotel for 14 days during mandatory hotel quarantine. The food was really good and they catered to my dietary requirements. The room was comfortable and I had a great view over the Brisbane river which was super good. Nice and central even though I could leave the room. Thank you to the staff as I’m sure it can’t be easy for them.
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Date of stay: December 2020Trip type: Traveled on business
2 Helpful votes
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Sheila wrote a review Dec 2020
2 contributions
Not ideal situation but I just finished my 14 days quarantine here. The staff were great, police friendly, polite. Sensitive. Food, well a bit too much chicken for me but lots of choices so you could keep food in fridge to have later. Well prepared. I only ordered out once cos I craved a pizza. I was in Room 514. Thanks to Tania on reception and all others too many to remember.
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Date of stay: November 2020Trip type: Traveled solo
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HA GAZ wrote a review Nov 2020
2 contributions
Its all about the service... and it was terrible !! Its a rort.. charging $11 for beer, $4.00 for bottle of water. They said mini bar prices, fair enough, but wouldn't return what wasn't used. The food they brought to our room was absolutely disgusting, so ended up canceling and ordered take away. Smelt mouldy. I was in North Quay Brisbane, doing my two week quarantine coming from Europe. Again, its such a rort..
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
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Location
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KellyMarieandJim wrote a review Oct 2020
Brisbane, Australia10 contributions1 helpful vote
+1
Terrible food. Dirty room. Damaged electronics. Laundry lost my clothes. This is my 7th day of a 14 day mandatory quarantine. Every meal seems to have been resentfully slapped together by someone that hates their job. Expect big puddles of grease, over cooked vegetables and portions of sad, wilted, dry leaves. The couch cushion has watermark stain lines, and there is mould growing out of the bathtub. One the first day I noticed that the overhead lightbulb has blown, and that the desk lamp that does not work and has a tag that says DANGER -FAILED VISUAL INSPECTION. When I called about the lamp it was suggested that perhaps I had gotten confused about the electrician testing tag, but as it is a neon orange sticker with the words DANGER and FAILED on both sides, and I can clearly see where the plastic cord has come away from the mains plug, and the wires are protruding...it was kind of rude of reception to imply I can't recognise a dangerous electrical item when I see it. I eventually got a replacement lamp, but the lightbulb was never delivered. And the TV screen looks crumpled in one corner when it is turned on. I sent some items to the laundry, and didn't get them back for 5 days. And when I did get the laundry back, it is missing 7 out of the 10 items I sent off! Overall, these events are all pretty small ones that I'd usually just shake off, but I have to be here for 2 weeks, it is not like I can leave because I am unhappy with the service. It seems like the Mercure doesn't want us here, and maybe that is understandable, I don't want to be here either. But it would be really nice if the staff at the hotel could take into account that some of us have been waiting months to come home, that we may not have seen our loved ones in years, and instead of going home, we are forced to be here. We are all locked in a room, guilty until proven innocent, and looking out at a world we cannot be a part of. Maybe our living quarters didn't need to be so dingy and unsafe, maybe ALL our laundry could be returned, and maybe the food doesn't have to be quite so depressing. Maybe?? Ultimately, don't stay at the Mercure. The indifferent way they treat vulnerable people that are forced to use their facilities is disgraceful. Don't support a business that would treat your returning child, or parents or partner like this.
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Date of stay: October 2020Trip type: Traveled solo
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PRICE RANGE
$78 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure brisbane hotel brisbane, brisbane mercure
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
194
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Frequently Asked Questions about Mercure Brisbane
Which popular attractions are close to Mercure Brisbane?
Nearby attractions include Breakout Brisbane (0.2 miles), State Library Of Queensland (0.2 miles), and Gallery of Modern Art (0.2 miles).
What are some of the property amenities at Mercure Brisbane?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Brisbane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Brisbane?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure Brisbane?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Mercure Brisbane?
Conveniently located restaurants include GOMA Restaurant, Brew, and Public Restaurant & Bar.
Are there opportunities to exercise at Mercure Brisbane?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Mercure Brisbane located near the city center?
Yes, it is 0.1 miles away from the center of Brisbane.
Are any cleaning services offered at Mercure Brisbane?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Brisbane offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Brisbane?
Many travelers enjoy visiting Boggo Road Gaol (Jail) (1.8 miles), Brisbane Arcade (0.3 miles), and Newstead House (1.9 miles).