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Best Western Plus Hotel Diana

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1 room 2 adults 0 children
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Byron bay
Reviewed 5 days ago NEW

this place is incredible value and clean and comfortable , it has a Korean bath house downstairs which was very relaxing and included in the price of the room , the staff were very friendly and its very close to some good eateries

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Helpful?
Thank Brucemann
Bundaberg, Australia
Reviewed 6 days ago NEW

Staff are always friendly and helpful room wasn't as clean as you would expect for a motel lifted the bin up and it hadn't been vacuumed under shower and mirror had dirty streaks and one side of the tiles hadn't been wiped and there was mould in a few corners I would also suggest leaving more sugar and milk as...

Review collected in partnership with this hotel
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Helpful?
Thank tripreview547
DianaPlaza, Manager at Best Western Plus Hotel Diana, responded to this review

Dear Celisha thank you for being a regular guest and kind words about a great hotel. I sincerely apologise the room didn't meet your expectations this time or the normal high standards we strive for. I have discussed this with housekeeping. Once again thank you for being a regular guest and we look forward to seeing you again.

Brisbane, Australia
Reviewed 2 weeks ago

We have stayed in Hotel Diana several times over the past 20 years. It was wonderful when it first opened then it slowly went down hill for a long time but the recent refurbishment has brought it back up to standard again. The main entrance and reception area is lovely and attractive again. The reason we always choose Hotel Diana...

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Helpful?
Thank Noi-Pip
DianaPlaza, Manager at Best Western Plus Hotel Diana, responded to this review

Dear Noi-Pip thank you for having stayed with us for over 20 years. Please contact me direct on your next stay so I can organise something special. It's wonderful to hear you love the recent refurbishment and have made great use of the day spa over the years. I sincerely apologise about the car park and garden at the rear...

Burnett Heads, Australia
Reviewed 2 weeks ago

Very relaxing atmosphere. Staff were extremely helpful and efficient. Room was clean and comfortable wifi appreciated,with a lovely large shower with great water pressure. Located close to several restaurants and takeaways and central to several hospitals. Good parking.

Review collected in partnership with this hotel
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Thank cathryningham
Cardiff, United Kingdom
Reviewed 2 weeks ago

We flew into Brisbane on New Years and enjoyed watching the Firework display from the Southbank which was a great spectacle. We chose the hotel for location and price and we were not disappointed. The staff were very informative and helpful and we would highly recommend this hotel. It was an easy 20 minute river walk into the city centre...

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Thank Stuart R
Boondall
Reviewed 3 weeks ago

Room was a little small although very clean and comfortable Breakfast was disappointing as the bacon and eggs were cold. Staff were very friendly and helpfull Stay would suit the corporate traveller more than the holiday traveller.

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Thank gregcF125NT
Sydney, Australia
Reviewed 3 weeks ago

The Hotel room is clean specially the bathroom its like a five star hotel. I will surely recommend this Hotel to my friends and work colleagues. Its great value for money and very close to ammenities just a few steps away from the hotel.

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Thank DennisUbay
Coolum Beach
Reviewed 3 weeks ago

Have stayed in the past and will return in the future, the staff are friendly and helpful, the rooms are clean and comfortable and the breakfast was tasty and well presented. Brisbane is a great city and this hotel is well located.

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Thank plecar_546863
Adelaide SA
Reviewed 3 weeks ago

We were expecting a very average hotel and chose it due to proximity to functions we were attending. We travel internationally for conferences at least twice a year so have stayed at 5 * hotels. The Diana met all our needs and totally exceeded expectations. Would definitely stay again .

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1Thank forg8
Ipswich
Reviewed 3 weeks ago

Very nice design of the hotel inside and outside. Beautiful chandalers throughout hotel. There were cigarettes outside in plant pots in the eating area. Not much variety for the breakfast buffet. Recommend more smoking a areas .

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Thank laurarose2017
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21 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4 Star Diana Plaza Hotel is centrally located opposite the Mater Hospital Complex in South Brisbane, walking distance to vibrant Southbank Parklands & Performing Arts Entertainment precinct, Brisbane Convention Centre and the legendary "Gabba" sporting grounds. Just a few minutes' drive to the Brisbane City Centre, Suncorp Stadium & PA Hospital Complex. With 67 tooms, you can enjoy the convenience of all of the facilities you would expect of a 4 star hotel, combined with the renowned personal touch and friendly service of our unique boutique-style. - Free on-site parking - 24 hour reception - Room service (limited hours) - High speed wireless internet - Restaurant & cocktail bar - Private fountain courtyard - Conference / function rooms - Day Spa: traditional Asian-style bath house & sauna Our spacious hotel-style rooms are quiet and comfortable, with all of the modern conveniences and latest technology, including high speed wireless internet, flat screen TV, work desk, direct dial phone, tea & coffee making facilities, mini-bar, bathroom with bath and shower. Deluxe hotel rooms can accommodate a maximum of 2 people with queen, king or 2 single bedding configurations. Staying a bit longer or for a special occasion? Our one bedroom wpa suite offers that little bit extra with separate lounge, kitchen (excl oven), and full-sized corner spa bath. Whether your visit to Brisbane is for business or pleasure, the Diana Plaza Hotel can offer you a sanctuary in the city. ... more   less 

Additional Information about Best Western Plus Hotel Diana

Address: 12 Annerley Road | Woolloongabba, Brisbane, Queensland 4102, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $79 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Plus Hotel Diana 4.5*
Number of rooms: 67
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Brisbane
#45 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Hotel Diana staff and other travelers.
3 questions
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Questions? Get answers from Best Western Plus Hotel Diana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the back would be quieter, or on upper levels.”
 of 5 bubbles Noi-Pip, 2 weeks ago | Read review
“There is a bigger fridge in the kitchen area that is really hard to see - it looks like an aircon unit. So you don't need to clear out the tiny mini bar fridge to fit your things in! The room we stayed in was small but comfortable. Thank goodness for the air con! Brisbane is HOT this time of year!!!”
 of 5 bubbles kyliem344, 3 weeks ago | Read review
“A group of 20 of us stayed on various floors and everybody agreed it was a quiet location, all good rooms”
 of 5 bubbles Maturegirl3199, Jan 19, 2017 | Read review
“North side rooms are quiter”
 of 5 bubbles AustraliaNev, Dec 22, 2016 | Read review
“We had a double room, one for daughter and one for us. The only thing to note is that the spare beds are essentially in the living space (kitchenette, dining and lounge rooms) Since our daughter was asleep by 8pm we didn't really get to utilise these facilities as much as we would have liked. ”
 of 5 bubbles PVB76, Nov 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question