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Airport Hacienda Motel

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Airport Hacienda Motel
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192 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Cusco, Peru
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

On arrival to my room on the ground floor the window was open and bathroom light on as if someone was already in there. Room nothing like the photos. The whole place appears to need a major make over. Bed: mmm uncomfortable Didn't feel safe in this room Front desk lady: very pleasant and happy to give directions to nearby... More 

Helpful?
Thank Tdonno
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Good Morning and thank you for choosing the Hacienda for your recent stay. Sorry you were not happy with your accommodation prior to our upcoming renovations. We wish you safe and happy travels! Kind regards, Michael Frost More 

Bargara, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 24, 2016

We were stuck for accomodation but managed to find this motel it was very late and we did not have time to check room when we had gotten ready for bed the bed was as hard as a rock for $125.00 this was not on also blood on mattress protector won't go back also dripping tap all night.

Helpful?
Thank Maureen L
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Hello and thank you for choosing the Hacienda and thank you for your comments - we have taken them onboard! Safe and Happy Travels, Michael Frost More 

Dubai, United Arab Emirates
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed July 15, 2016

This motel is in a good location. Reception staff are friendly and informative. Value is relatively good also. It is dated but the rooms are clean, comfortable, well equipped and a good size. The biggest problem is the noise from the road, aircraft and building site outside. They really need to get sound proof windows and unless your a heavy... More 

Helpful?
Thank ross77
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Hello Ross, thank you for choosing the happy Hacienda and thank you for sharing your comments. Our wifi is now connected to NBN and is much faster in the past few days. Hope to see you again soon. Safe travels! More 

Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

Got a good deal here. $128 for the night, free parking, Wifi and bottle of bubbles on arrival. We picked it as we wanted to go to the movies at the Wharf and then head onto Eat St. The location for such a night was perfect! Everything is walking distance. The motel staff were extremely friendly and warm. The hotel... More 

Helpful?
Thank NatalieFrancis
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Hi Natalie, thank you for your lovely review and it was a pleasure accommodating you both. Happy and safe travels and hope to see you again soon! Kind regards, Michael Frost More 

Bude, England, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 25, 2016 via mobile

Very poor!! One of the worst disabled rooms I'v stayed in with my paraplegic husband. The bathroom was barely big enough to get the shower chair!! In fact we had to leave the foot plates off just to get it in & turn immediately either left for sink & toilet or right behind the door for shower! I kid you... More 

Helpful?
Thank Sally G
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Hello Sally, thank you for choosing the Hacienda for your March stay and sharing your comments. We appreciate how challenging travel must be for you both. Our restaurant offers room service for dinner and breakfast as well. The Airport Shuttle service has a limited wheelchair access number of buses and it runs from 4:20am until close to midnight. We wish... More 

Adelaide, Australia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 18, 2016 via mobile

Stayed one night for business, front desk lady - Deb was very friendly. Organized a cab for the morning. Room was old, clean, very noisy as so close to the main road. Got room service, kitchen staff were a bit over whelmed with bookings. Thanks

Helpful?
Thank gjfk
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Good Morning, and thank you for choosing the Hacienda for your recent Brisbane stay and great to hear your comments. Deb is one of our great Front Office Managers! Our dinner and breakfast options makes it easy when travelling on business. Hope to see you again soon! Safe travels, kind regards, Michael Frost More 

Sunshine Coast, Australia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 16, 2016

We stayed here one night before departing on an aeroplane to Britain and Europe. We found the couple who ran it to be very friendly. The motel is a little dated, however, it was clean and tidy and the bed was very comfortable. For the price, it was good value. We also ate in the onsite restaurant which was very... More 

Helpful?
Thank julie7720152016
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Hello Julie, thank you so much for your lovely review and it was a pleasure to accommodate you recently. We look forward to seeing you again when you are next in Brisbane! All the best and happy travels. Kind regards, Michael Frost More 

Nambucca Heads, Australia
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

Clean rooms and comfortable beds. The service and staff were wonderful but it desperately needs renovations and the traffic noise is terrible early in the morning. I recommend double glazed window's. Great position and lots of potential

Helpful?
Thank Lien I
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Hello and Thank You for choosing the Hacienda for your recent Brisbane stay. Great to hear your comments and we are also keen to start on renovations to enhance this wonderful iconic property. Safe Travels and see you again soon. Kind regards, Michael Frost More 

Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 15, 2016

We stayed one night before a cruise and one night after. Our fisrt visit we had a quiet room at the back of the motel, but had to lug 2 heavy suitcases plus a small pull along up 2 flights of stairs. The room was dark and the bathroom a bit smelly but the shower was good and the bed... More 

Helpful?
Thank Leanne L
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Hello Leanne, thank you for choosing the Hacienda for your pre-and-post Cruise accommodation in Brisbane. We are so close, in walking distance to Portside Cruise Terminal and welcome all our happy 'Cruising' Guests (our weekly car storage option is also very popular). Sorry you missed your second Breakfast, but we can make it up to you next time:) kind regards,... More 

china
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 26, 2016

Well, this place is likes socks. Functional, but you don't give them a lot of thought. So you need a hotel near the airport for one night, you could do worse then this. The location is convenient both to the airport and to the restaurants on Racecourse Rd. It is about $40 in a taxi from the airport, or there... More 

Helpful?
Thank vagabond61
Airport Haciend... B, General Manager at Airport Hacienda Motel, responded to this review

Good Morning and thank you for coming to stay with us recently, and thank you for your sharing your review. Lovely to hear you enjoyed a comfortable and friendly stay at our Spanish homely property. We are looking forward to our upgrade coming soon. Happy travels and hope to see you again. Kind regards, Michael Frost More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Your Brisbane retro-styled motel room awaits your arrival! The Hacienda's friendly team is here to take care of you and your family - comfortable rooms, licensed restaurant, outdoor pool, full sized tennis court and lots of parking available. Free Wifi, Free overnight parking, plus weekly car storage available $30 per week. Close to the airports, across the road from Portside Cruise Terminal and Brisbane River and Eat Street Markets, close to the city and the racecourses. Free Car Storage Package available - stay and store your car while you are away for up to 4 weeks! ... more   less 

Additional Information about Airport Hacienda Motel

Address: 560 Kingsford Smith Dr, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $87 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Airport Hacienda Motel 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Airport Hacienda Hotel Brisbane
Best Western Brisbane
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