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Watermark Hotel Brisbane

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#21 of 166 Hotels in Brisbane
Certificate of Excellence
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Watermark Hotel Brisbane
Watermark Hotel Brisbane
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353 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Nth Qld
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location friendly staff public transport outside front door. Restaurant was a little slow down a chef was ok with tgat meals a little slow but when we ordered desert i had cuppicino that arrived within 5 minutes partner ordered cheese cake took over 45 minutes

Review collected in partnership with this hotel

Helpful?
Thank Nqgrunt
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review and feedback. We would like to apologise for the wait on your meals, we will be sure to address this issue immediately. We hope that your stay with us was most comfortable and we look forward to seeing you again soon. More 

Stratford-upon-Avon, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice location, easy to get to city, close to beautiful Roma Street Parkland. Getting in/out was a bit slow due to roads and traffic. Clean rooms with modern feel. Some issues at breakfast but these were quickly rectified by the restaurant manager.

Review collected in partnership with this hotel

Helpful?
Thank danielwZ6851XY
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi Daniel, Thank you for your review. We apologise for the traffic – unfortunately it can become quite busy on Wickham Terrace. We hope that you enjoyed your stay and look forward to seeing you again soon. More 

Airlie Beach, Australia
1 review
5 of 5 stars Reviewed 1 week ago

A big shout out to Jess who was wonderful and made everything incredibly easy for me. Overall the staff, the room, and the service was amazing. I couldn't fault anything. I will definitely being staying here again when I am back in Brisbane

Review collected in partnership with this hotel

Helpful?
Thank felicityc705
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi Felicity, Thank you for your wonderful review. We will be sure to pass your praises on to Jess and we look forward to seeing you very soon. More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Room nice, however the lifts felt old and in need of maintenance. Food was great and atmosphere was great. Included breakfast was enjoyable and easy to access. staff were very helpful and nice to deal with.

Review collected in partnership with this hotel

Helpful?
Thank sdonn9200
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your stay with us and we hope to see you again soon. More 

Townsville, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 weeks in august 2016. My work sent me to Brisbane and put me up here. I found the hotel in general to be really clean tidy and rooms were very nice. The staff were what made my trip though, the restaurant and bar staff - young Jason in particular would go out of their way... More 

Helpful?
Thank ryanfischer
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi Ryan, Thank you for your wonderful review. We are very pleased to hear that you enjoyed your stay with us and we will be sure to pass your praises on to our brilliant team. We look forward to seeing you again soon. More 

Gladstone, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff were friendly and helpful. Room was spacious and clean. The Restaurant was awsome and the food was excellent. I will be definitely staying again next time im in Brisbane. The staff couldnt do enough to help you.

Review collected in partnership with this hotel

Helpful?
Thank damo762016
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your time with us and we look forward to seeing you again soon. More 

Toowoomba
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed for for 1 night and found the property to be beautiful and the staff to be vety professional however for early travelers I feel breakfast should start earlier, rooms have poor lighting and the shower heads are not practical...

Review collected in partnership with this hotel

Helpful?
Thank tiffany_shannon
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your wonderful review and feedback. We are delighted to hear that you enjoyed your time with us and we look forward to seeing you soon. More 

Wexford, Ireland
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Watermark Hotel Brisbane is a nice, clean hotel. It's near everything. Breakfast we thought was very highly priced but it was a buffet all you can eat style. Maybe we just didn't eat enough. Rooms were a good size, with nice view. Staff could be a bit friendlier and could also brush up on local knowledge. When asked what's... More 

Helpful?
Thank Noeleen S
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi Noeleen, Thank you for your feedback and review. We are very pleased to hear that you enjoyed your time with us and we hope that our staff were able to make your stay most comfortable. Congratulations on the recent marriage, we hope you are enjoying your honeymoon in Australia. We will be sure to address your concerns with our... More 

Gold Coast, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Won't be back sorry, expected a lot more, delivered little. Frequent visitor to The Watermark on the Gold Coast so decided to venture to the Brisbane one and have a weekend away but unfortunately I couldn't even compare. The GC one was far superior. Very poor service in the restaurant by one person in particular, even though the other people... More 

Review collected in partnership with this hotel

Helpful?
Thank adamhC5211QW
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your feedback. We are saddened to hear that you did not enjoy your stay with us and we will be sure to investigate your concerns immediately. Many of our guests commend the wonderful staff at our hotel and we would like to assure you that customer service is of the utmost importance to us. Once again we... More 

Mt Mee
1 review
4 of 5 stars Reviewed 3 weeks ago

Our room was spacious and well appointed. The king size bed was extremely comfortable and complemented with a small lounge, desk and small table and chairs. There was nothing that we thought the room needed and everything was clean and in good condition.

Review collected in partnership with this hotel

Helpful?
Thank David H
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi David, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to seeing you again soon. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Watermark Hotel Brisbane offers refreshing 4 star boutique accommodation in Spring Hill, just 10 minutes’ walk to the CBD and within close proximity of lively restaurants, shopping and entertainment. The hotel has recently undergone an extensive multimillion dollar refurbishment and now features a chic,sophisticated new lobby; renovated bathrooms including rain showers; plush new executive suite and significant upgrades across its public areas. Other features include contemporary conference facilities, the sleek and stylish 551 Restaurant & Bar and spectacular views of the lush Roma Street Parkland. ... more   less 

Additional Information about Watermark Hotel Brisbane

Address: 551 Wickham Tce | Spring Hill, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $85 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel Brisbane 4.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Brisbane Watermark Hotel
Hotel Style:
#11 Best Value Hotel in Brisbane
#17 Business Hotel in Brisbane
#17 Romantic Hotel in Brisbane
#18 Family Hotel in Brisbane
#21 Luxury Hotel in Brisbane
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