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Best Western Gregory Terrace Brisbane

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Traveler (49)
Room & Suite (36)
Pool & Beach (5)
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Overview
  • Excellent25%
  • Very good44%
  • Average19%
  • Poor7%
  • Terrible5%
Travelers talk about
“garage door”(4 reviews)
“western hotels”(2 reviews)
“taxi phone”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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All reviewsgarage doorwestern hotelstaxi phonenight lightsecure parkingcar parkbig tvfree wifilarge roomgreat bedrecent staycomfortable bedsquiet locationtwo nightsminute walkearly checkcomfortable stay
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31 - 35 of 205 reviews
Reviewed April 28, 2017

Lovely hotel that was very comfortable and welcoming/helpful staff, but check-in required climbing a long set of stairs to get to the reception lobby from the street. Once checked in there was a street level garage that was handicap accessible, but you need a code...More

Review collected in partnership with Best Western
Thank NORMAN B
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded April 30, 2017

Thank you for your review and your feedback. We ensure to make prior arrangements for people in a wheelchair so they do not have to come up the 4 steps at the front of the building.

Reviewed April 6, 2017 via mobile

NOT 4 star. Corp King room booked not like pics, downgraded to queen diff was refunded. Hit and miss food & exp, stained carpet, thread bearing linen and stained. Poo smell due to sewage prob. But great customer service. Previous guest hair on linen.More

Thank Nelly B
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded April 9, 2017

Thank you for your feedback Nelly B The smell from the street, not our property, was sadly beyond our control I see your booking was not as you had originally thought however you were moved to a Superior room and only charged for a Standard...More

Reviewed April 3, 2017

Nice location if you have a car (Secure parking), price reasonable, Fantastic customer service. Room cleanliness in need of attention. Expressed concerns, given another room which was no better, eventually upgraded, concerns about cleanliness remained. If cleanliness issue is addressed by management then it would...More

Review collected in partnership with Best Western
Thank 362warrickb
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded April 4, 2017

Thank you for taking the time to review your experience with us. On behalf of the entire team we would like to apologise for not meeting your expectations. Thanks to your feedback we were able to add to our procedures to ensure a better experience...More

Reviewed March 17, 2017 via mobile

I would highly advise caution on staying at this place. The room on arrival was still filthy and unmade or cleaned from the previous occupants. I was given a new room, however the carpets werent vacuumed, the entire room had a thick layer of dust...More

Thank La-Grim
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded March 19, 2017

Dear La-Grim We are disappointed to hear your stay was not rewarding. Our guests’ comfort is our number one priority and we would have gladly fixed any issues at the time of your stay. I would like to apologize for not exceeding your expectations. Your...More

Reviewed March 12, 2017

We enjoyed the peacefulness of this place. The staff were very obliging. There is a swimming pool & a restaurant. 5 mins walk to local shops, 20mins to the city. Clean & comfortable. A good stop over place before departing from Brisbane Airport.

Thank Marniem47
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded March 15, 2017

Thank you It is great to see you enjoyed your stay with us We hope to welcome you back again in the future

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About
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
$80 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Brisbane
#80 Luxury Hotel in Brisbane
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$80 - $119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Romantic Hotel in Brisbane
#80 Luxury Hotel in Brisbane
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (49)
Room & Suite (36)
Pool & Beach (5)
Dining (4)
Questions & Answers
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wwjd1947
March 7, 2017|
Answer
Response from BestWestern397 | Property representative |
The cheapest way is to book a bus transfer with ConXion $20 approx for 1 person one way $30 approx for 2 people one way It is cheaper again if you book a return transfer All rates are available on their website
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Votes
Room Tips
"always ask for a room at the back ."
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"Over looking the city. Good balcony, great views day and night."
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"Stay upstairs. Bottom floor is a bit musty smelling and the beds are not as good."
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"City views - rear of property. The property is multi level -no worries there is a lift."
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