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Hotel Jen Brisbane

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#30 of 167 Hotels in Brisbane
Certificate of Excellence
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Hotel Jen Brisbane
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830 Reviews from our TripAdvisor Community

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Showing 810: English reviews
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Had booked this hotel for the last days in Australia. Hoping for a really nice room where I could sleep well (am a light sleeper) in preparation to a long flight trip... That ended up very well! Location is top (in CBD) with the airportline train nextdoor, Southbank in walking distance. Frontoffice staff is very nice and professional. Went all... More 

Helpful?
Thank Roy P
Sydney
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very enjoyable stay at this modern and relaxed hotel. Very quiet, very comfortable bed excellent central location with convenient secure parking. Stayed in a deluxe city view room. Hotel front desk staff was genuinely friendly and helpful. Excellent breakfast with huge variety. Water and coffee machine in room. Hotel has a good vibe. Good value for your money.

Helpful?
Thank NDT76
Canberra, Australia
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this hotel because of its proximity to Roma Street station. It was perfect. Our room was spacious and well appointed. The reception staff couldn't do enough to help. We had a wonderful dinner in the hotel restaurant - plenty of choices with an Asian twist. Superb. The price was very competitive when compared with properties in the vicinity.... More 

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Thank N0madOne
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We really enjoyed this hotel. Great rooms, restaurant not so great, great location. The most useful aspect was the unlimited WiFi; so useful these days. Very close to main shopping areas of Brisbane. The foyer was useful and friendly.

Helpful?
Thank Ronan M
Perth, Australia
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed at other Jen hotels in Asia and found them to be comfortable and affordable .Jen Brisbane is no exception . They have a few door lock problems which necessitated three visits to front office after being given keys but by the third attempt they upgraded us to an executive corner room which was nice. The only other... More 

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Thank Rogerperthaustralia
Surfers Paradise
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good customer service. Modern and spacious rooms with comfortable bedding. Lovely view of the city from our room. Gorgeous lobby with funky art work. Really good value. The TV reception wasn't great. The air con was so tricky to work. When we checked out they deducted the money that we used for room service because of the problems with the... More 

Helpful?
Thank Samantha C
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 nights as a base for visiting other areas whilst in Brisbane. Despite having booked two rooms to be together we ended up on the same floor but at opposite ends of the building. The rooms are spacious and have all facilities that you would expect. The most disappointing aspect of the stay was the fact... More 

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Thank Golfgirlie78
Corlette, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good acoomodation, Restaurant was fantastic. Great for Breakfast , Lunch and dinner was very nice . Good choices and excellent food.Bar service and beer choice is great. Could do with Coopers pale though! Rooms clean tidy and well appointed. Good wireless speed compared to other Hotels Very close to the train station.

Helpful?
1 Thank Mark D
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Management was awesome And room lovely clean ... But Restaurant very poor ... We were turnt away at just after 10am BUT manager sorted but felt we were rushed ... ;(((( so that area would only get 1 star but rest 5 star as food was cold and tasteless ... ;(((( we will be back ...

Helpful?
Thank Louise J
Canberra
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed with my daughter for a night. The room was comfortable, clean and conveniently located. Only two coffee pods supplied with coffee machine which was disappointing. Only milk in the mini bar, which seems to be become a standard thing these days unless you up grade. Nice toiletries and bathroom. Parking price was very reasonable. Overall good value when compared... More 

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1 Thank Deb C
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the Central Business District, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre and South Bank precinct, the cultural and entertainment hub of Brisbane. Easy connectivity to greater Brisbane and beyond is right on my doorstep, with Hotel Jen Brisbane adjacent to the Brisbane Transit Centre, the hub for local and regional bus and train travel. My Deluxe rooms boast a spacious 34sqm with a bright and modern décor, configured with either a Queen, King or 2 Double beds. For those who are looking for a little more room, my Executive King rooms offer a very spacious 46sqm, configured with a King size bed. All of my rooms in Brisbane are furnished with comfy pillow top ensemble beds, a sitting area with either chairs or a day bed, high coffee table, and ample desk space for you to either plan your next day's adventure, or to put the finishing touches on that important work presentation. I know how important it is to stay connected, so I have included unlimited Wi-Fi internet access for all my guests while staying at any of my hotels. I have also embraced the coffee culture here and have provided Espresso pod machines in all of my rooms in Brisbane. Inspired by Asian street food and mixed with a modern Australian twist... Nest restaurant and bar, is the perfect place for lively conversations or laid back relaxation. I am also very proud to tell you that my very own 'Sky Garden' and hardworking Honey Bees, both located on-site, contribute some of the wonderful fresh ingredients you will find throughout Nest's tasty food and beverage offerings. At Nest Restaurant and Bar you'll find an à la carte menu to suit any craving. Open for breakfast with a sumptuous buffet, and à la carte lunch and dinner from 6:30am to 10pm daily with the exception of Sunday when Nest is open until 2pm. Nest is also the perfect spot for a refreshing drink at the bar or relaxing with friends over one of my famous coffees, cakes or light snacks. Mixologists have crafted signature cocktails and bevvies to be savoured and discovered. Nest Bar opens from 11am until late every day except Sunday, when we are open until 2pm. It's easy to explore Brisbane from Hotel Jen, with so much sitting within a short stroll from my doors, and everything else easily accessible by bus or train from the adjacent Brisbane Transit Centre. If you are a lover of gardens and nature then Roma Street Parklands and South Bank parklands are spectacular oasis' within the city, with each boasting 16 hectares of lush parklands, world-class eateries, with the later offering stunning river views and great events year round. If you prefer a little culture, then there is the Queensland Museum, GOMA (Gallery of Modern Art) and QPAC (Queensland Performing Arts Centre), along with the Brisbane Convention Centre (BCEC), which hosts numerous trade shows/expos, sporting and music events year round. Then there is Suncorp Stadium, only an easy 10 minute stroll away, which hosts some of the greatest sporting team's and music acts from just around the corner to around the world. Why not have a staycation with Jen when coming to support your team when they play our local Broncos, Reds, Roar, Firebirds, Lions, Heat or Bulls, or when our national Australia teams have a fixture. If shopping is what you love, then a 5 minute stroll to Queen Street Mall will provide you with global brand names and specialty shops from around the world, while those on the hunt for less main stream items, a two station trip on the train will bring you to Fortitude Valley, the hub of the Brisbane independent shopping scene. So whether it is business, a special event, family and friends, a holiday or staycation that brings you to Brisbane, I have got your comfort, cuisine and connectivity covered. ... more   less 

Additional Information about Hotel Jen Brisbane

Address: 159 Roma St, Brisbane, Queensland 4000, Australia (Formerly Traders Hotel, Brisbane)
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $94 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Jen Brisbane 4.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Holiday Inn Brisbane Hotel Brisbane
Brisbane Holiday Inn
Hotel Style:
#15 Family Hotel in Brisbane
#19 Romantic Hotel in Brisbane
#24 Business Hotel in Brisbane
#28 Luxury Hotel in Brisbane
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