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Novotel Brisbane Airport

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#36 of 157 Hotels in Brisbane
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Brisbane Airport
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2,075 Reviews from our TripAdvisor Community

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Showing 2,043: English reviews
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Ningi
Reviewed yesterday NEW

Hi Really nice hotel, staff, food. BUT...some signage on Kingsford Smith Drive as to how to get there would help! We could see you, but not obvious how to get there! Even on your website when booking in, at least give some hints. Also , how to get to the Airport from your place (dark at 5.00 am and not...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank paulbI8273QW
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

Stopped here for one night perfect as was flying in and out so no need to go outside hotel. Clean newish rooms, quiet. I think transfer to terminal was aud 15 which is steep considering the short distance. Breakfast buffet was basic but fine, great omelette 😃

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Helpful?
Thank Chica497
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Chica497, Thank you for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am glad to hear you enjoyed the hotel's convenient location and a great omelette to accompany your breakfast. I hope to welcome you back to the hotel in the future. Kind regards, Jason Pratt General Manager

Brisbane, Australia
Reviewed 1 week ago via mobile

We were using the hotel as a close stopover after a very long journey from Swansea, Wales for my ill husband. We ere greeted by a charming Kayla at Reception....she not only brought our cases to the room but as she had empathy with my husband, she sent us up two milkshakes! What a kind gesture! The bed was very...

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Helpful?
Thank Hilly2017
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Hilly2017, Thank you for taking the time to write a review on your recent stay at the Novotel Brisbane Airport. I am so please that Kayla provided such wonderful service to both your husband and yourself, I will be sure to pass on your feedback. I hope you do choose to the stay at the hotel in the future,...

Leicester, United Kingdom
Reviewed 1 week ago

We stayed one night as we had an early flight the next morning. We had paid in advance but when checking in were asked for a credit card. We said we had paid in advance for our room but would pay cash for anything else we needed. The receptionist quite aggressively said in that case we wouldn't be able to...

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Helpful?
Thank Brenda S
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Brenda S, Thank you for taking the time to provide feedback on your recent stay at the hotel. It is disappointing to hear that you didn't thoroughly enjoy your overnight stay. We certainly do not apply charges to credit cards without first advising our guests so I apologise that this is how the information was communicated. I hope you...

Rockhampton, Australia
Reviewed 1 week ago

Had a one night stop over in Brisbane before turning home from interstate. My wife and I decided to stay at the Novotel as we had an early start the next day and wanted to be close to the airport. We usually stay in various motels in the Hamilton area as we thought the Novotel brand to be more expensive...

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Helpful?
Thank CQSteve
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear CQSteve, I appreciate you taking the time to provide a review on your recent stay at the Novotel Brisbane Airport. I am so glad both your wife and yourself enjoyed your stay and the convenient location of the hotel. It is also pleasing you received such friendly service and comfortable guest room. I look forward to welcoming you back...

Karratha, Australia
Reviewed 1 week ago via mobile

Absolutely blown away by the service here! Arrived at the hotel at 6am from an overnight flight totally expecting to have to wait HOURS to be able to check in. Jim at reception, made a few phone calls as he went off shift at 7am, and advised the new shift we had arrived and the reception/housekeeping teams had us in...

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Helpful?
Thank johmf
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear johnmf, Thank you for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am so pleased you had such an amazing stay at the hotel! The service you experienced is definitely the level that our team strives to achieve so I will be sure to pass on your comments. I hope to...

Reviewed 1 week ago via mobile

I stayed at this hotel when travelling for work as I had an early flight out the next day and wanted to be close to the airport! The room was nice and clean, the parking was very cheap overnight and I could just walk to the DFO across the road to grab some food from the supermarket - highly recommend...

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Helpful?
Thank Caroline U
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Caroline U, I appreciate you taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am glad you were able to enjoy a comfortable guest room and convenient location to the DFO Shopping Centre. I look forward to welcoming you back to the hotel in the future. Kind regards, Jason Pratt General Manager

Brisbane, Australia
Reviewed 2 weeks ago

When ever we go on holiday we love to stay at the Novotel at Brisbane airport, its a great way to start our holidays. Its always clean, tidy and comfortable. We just love the fact that we don't have to worry about traffic and getting to the airport on-time for our flight. The staff are always friendly and always sort...

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Helpful?
Thank jenny W
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Jenny W, Thank you for taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am so pleased that you always enjoy staying at the hotel. We value our return guests so I am glad we are able to help provide a comfortable and convenient visit. I look forward to welcoming you back...

New Plymouth, New Zealand
Reviewed 2 weeks ago

Love the friendly welcome on arriving back to this hotel. Excellent clean, fresh rooms, great restaurant, have stayed here before and always great to be back. Close to airport, DFS Shopping Centre, Woolworths. Can't fault. Also a bonus a Pillow choice. Thank you.

Review collected in partnership with Accorhotels.com
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Thank BatRat
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear BatRat, I appreciate you taking the time to provide feedback on your recent stay at the Novotel Brisbane Airport. I am glad you received a lovely welcome back to the hotel and enjoyed your guest room. It is pleasing to hear you had a faultless stay. I hope to welcome you back to the hotel in the future. Kind...

Reviewed 2 weeks ago via mobile

We were recently stuck in Brisbane due to flooding in Rockhampton. We booked online easily and got a $15 taxi from the International Airport to this motel. It was very quick and convenient. There is a 24 hour Woolworths across the road for any emergency purchases, and a lovely restaurant downstairs. When we arrived we were greeted by a lovely...

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Helpful?
Thank TheTravellingMillers
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear TheTravellingMillers, Thank-you for taking the time to provide such lovely feedback on your recent stay at the Novotel Brisbane Airport. I am so pleased that your family enjoyed your stay at the hotel even in unfortunate circumstances. I am glad you found the Novotel to be in a convenient location and received such wonderful service from our team. I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally positioned as the only accommodation available within the Brisbane Airport precinct, the property is conveniently located in between the Gateway Arterial roads and adjacent to the DFO Shopping Centre. Featuring 157 modern rooms and suites, state of the art conference facilities, restaurant and bar, 24 hour reception and room service, and a large rooftop heated swimming pool. All rooms are stylish and tastefully decorated, offer air conditioning, work desk, mini bar, tea and coffee making facilities and LCD TV. Catalina Restaurant and Bar serves contemporary Australian cuisine and features a stylish bar with separate lounge area. For your relaxation the hotel offers a massage service, gymnasium overlooking the action of the airport, sauna and magnificent roof top relaxation terrace with glass sided lap pool. Explore the nearby attractions like the excitement of Eagle Farm and Doomben Race Courses, the city’s grandest extravaganzas at the Brisbane Entertainment Centre and the exclusive dining and shopping precinct at Portside Wharf and Cruise Terminal. ... more   less 

Additional Information about Novotel Brisbane Airport

Address: 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $156 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Brisbane Airport 4.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Novotel Brisbane Airport Hotel Brisbane
Hotel Style:
#13 Family Hotel in Brisbane
#26 Romantic Hotel in Brisbane
#36 Luxury Hotel in Brisbane
#44 Business Hotel in Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Brisbane Airport staff and other travelers.
13 questions
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Questions? Get answers from Novotel Brisbane Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Free wifi for Accor members easy to join”
Chica497, 4 days ago | Read review
“Level 5 great views”
ozzietraveller2010, Feb 16, 2017 | Read review
“in the family suite air con in the bedroom took long time to cool down, so turn it on and leave it on as long as you can before sleep time.”
fambamm2017, Feb 13, 2017 | Read review
“All rooms we have stayed in have been excellent.”
DRC4883, Jan 18, 2017 | Read review
“all rooms are quiet and there's no sound from the traffic nor the airport.”
caribblu, Jan 7, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question