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Novotel Brisbane Airport

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#35 of 166 Hotels in Brisbane
Certificate of Excellence
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Novotel Brisbane Airport
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1,967 Reviews from our TripAdvisor Community

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Showing 1,937: English reviews
Wellington, New Zealand
Reviewed yesterday NEW

I had a standard King Room which was huge. Lovely big bathroom with all the mod cons you would expect. Huge bed with comfy linen. Great blackout curtains and nice and quiet. Pool top pool was really nice with great views and an awesome design. Not many spots to sunbathe though. Room service food was unbelievably good. The best I've...

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Thank Lee M
Newcastle, Australia
Reviewed yesterday NEWvia mobile

I had caught the red eye from Perth and had a midday meeting before flying home to Newcastle in the afternoon. I got 3 hrs sleep on the plane, arriving in BNE at 0530 I caught a cab to the hotel as I'd just missed the $5 shuttle and the free shuttle was 45 minutes away. I got another solid...

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Thank Jon H
Hong Kong, China
Reviewed 3 days ago NEWvia mobile

I stayed here for two nights during my business trip in Brisbane, it is 5mins drive from airport n lot of parking spaces. The room is clear but u must bring ur slipper n tooth brush. You will have 100M free Internet but afterward will have charges. There is a skygate shopping mall n supermarket nearby which I would find...

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Helpful?
Thank FelixKaLeung
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear FelixKaLeung, Thank you for taking the time to review your recent stay at the hotel. I'm pleased our location close to the Brisbane Airport suited your travel needs and I appreciate your comments regarding the room amenities as well as the feedback on the Internet available at the hotel. It is feedback such as this that highlights the areas...

Winchester, United Kingdom
Reviewed 4 days ago NEW

My wife and I stayed here prior to getting a flight. There is not a lot to choose from for a 4 star hotel in proximity to the airport and for a Novotel this turned out to be very average and overpriced.Firstly it is a $20 Aus ride in a cab from the airport as the shuttle is not available...

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1Thank Richard G
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Richard G, Thank you for taking the time to review your recent stay at the hotel. I appreciate your feedback regarding our airport transfer service as this is currently being reviewed to investigate the best times for the shuttle to be running to best suit our guests needs. Thank you also for your comments regarding our Restaurant and pool...

Hillcrest, Australia
Reviewed 4 days ago NEW

Well we stayed at the Novotel Brisbane Airport last night so we could go see Koozoo - Cirque de Soleil.. Booking in was great, it was so fast and the staff were so friendly and courteous. Advising us the restaurant was open at 4.30pm for an early dinner if we were going to the night show of Koozoo. This we...

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Helpful?
Thank nannygai
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear nannygai, Thank you for taking the time to review your recent stay at the Novotel Brisbane Airport. I hope you enjoyed Cirque du Soliel's, KOOZA! Such an amazing performance and just a short stroll to the big top in the Skygate precinct and I'm pleased to hear the rain eased before you departed the hotel. Thank you for your...

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

I realise I was on a lounge converted to a bed but it was horrible. Also the light through the bathroom window fully lit the room and made it impossible to sleep. Also the VERY noisy air conditioning in the ceiling outside the room (308) was unbearable and 3 of us didn't sleep. On the plus side everything else was...

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Thank ChrisArmSinc
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear ChrisArmSinc, Thank you for taking the time to review your stay at the hotel. I appreciate your comments regarding your guest room and will have our Maintenance Team investigate the air-conditioning issues you have raised immediately as well as review the fold out sofa in room 308 as these are far from the quality we strive to provide to...

Townsville, Australia
Reviewed 5 days ago NEW

A typical airport hotel with all that you would require if you need to stay in this location. We stayed to attend Cirque so the location was important. Rooms are ok, not too small but definitely not large. Double glazing cuts out 99% of the outside noise. The staff were mostly good but we had a new person as a...

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Thank Bernie M
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Bernie M, Thank you for taking the time to review your stay at the Novotel Brisbane Airport. I hope you enjoyed Cirque du Soleil's, KOOZA! Such an amazing show and just a short stroll from the hotel to the big top in the Skygate precinct. Thank you for your feedback regarding our quiet guest rooms and I appreciate your...

Bedfordshire, United Kingdom
Reviewed 1 week ago

We had a superior room which was on the corner of the 3rd floor, it was perfect with loads of light and spotlessly clean, Nespresso coffee machine too. We ate in the restaurant and were delighted with the service and food. All the staff seem to focus on giving a good service level, which is lovely and we will certainly...

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Helpful?
Thank JDMBeds
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear JDMBeds, Thank you for choosing to stay at the Novotel Brisbane Airport during your trip to Brisbane. I'm so pleased to hear you enjoyed your stay at the hotel and that our guest rooms suited your needs so well, I hope you enjoyed the Nespresso! I appreciate your comments regarding our team as well, it's always so lovely to...

Brisbane, Australia
Reviewed 1 week ago

Great place to stay and right beside the DFO (Direct Factory Outlet) and near to the airport. This is NOT within walking distance from the Airport Terminals especially if you have luggage however it is a very short Taxi ride. There are all the conveniences from Swimming Pool to restaurant on site with shopping on 100 meters away. The staff...

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Thank Debbie M
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Debbie M, Thank you for choosing to stay at the Novotel Brisbane Airport during your recent trip to Brisbane. I appreciate your lovely comments regarding our team here at the hotel and I'm so pleased to hear our guest rooms and hotel facilities suited your needs during your stay. I hope you were able to enjoy a spot of...

Goulburn, Australia
Reviewed 1 week ago

We booked this hotel as we were attending the Cirque Du Soleil. This hotel is very close to Brisbane Airport, but could not hear and airport noise. There is a free shuttle bus that operates between the airport and the hotel/shopping centre. The hotel is fairly new. It is clean and well presented. Check in was easy and the reception...

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Helpful?
Thank Kylie W
GMNBAirport, General Manager at Novotel Brisbane Airport, responded to this review

Dear Kylie W, Thank you for taking the time to review your stay at the Novotel Brisbane Airport. I hope you enjoyed Cirque du Soliel's KOOZA! Such an amazing show and just a short stroll from the hotel as well. I appreciate your lovely feedback regarding the hotel and and our wonderful team at Reception also. Thank you again for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Ideally positioned as the only accommodation available within the Brisbane Airport precinct, the property is conveniently located in between the Gateway Arterial roads and adjacent to the DFO Shopping Centre. Featuring 157 modern rooms and suites, state of the art conference facilities, restaurant and bar, 24 hour reception and room service, and a large rooftop heated swimming pool. All rooms are stylish and tastefully decorated, offer air conditioning, work desk, mini bar, tea and coffee making facilities and LCD TV. Catalina Restaurant and Bar serves contemporary Australian cuisine and features a stylish bar with separate lounge area. For your relaxation the hotel offers a massage service, gymnasium overlooking the action of the airport, sauna and magnificent roof top relaxation terrace with glass sided lap pool. Explore the nearby attractions like the excitement of Eagle Farm and Doomben Race Courses, the city’s grandest extravaganzas at the Brisbane Entertainment Centre and the exclusive dining and shopping precinct at Portside Wharf and Cruise Terminal. ... more   less 

Additional Information about Novotel Brisbane Airport

Address: 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $147 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Brisbane Airport 4.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Novotel Brisbane Airport Hotel Brisbane
Hotel Style:
#14 Family Hotel in Brisbane
#26 Romantic Hotel in Brisbane
#33 Luxury Hotel in Brisbane
#45 Business Hotel in Brisbane
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Brisbane Airport staff and other travelers.
12 questions
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Questions? Get answers from Novotel Brisbane Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Floor 5 is fantastic - same level as the gym and the pool.”
 of 5 bubbles nannygai, 4 days ago | Read review
“Corner rooms are smashing and the beds are great too”
 of 5 bubbles JDMBeds, 1 week ago | Read review
“All good for this area”
 of 5 bubbles C2496CSdebbiem, 1 week ago | Read review
“This hotel has an atrium where many of the rooms look down to reception from the 5 floors. Away from this area and lifts is best.”
 of 5 bubbles DebO949, 4 weeks ago | Read review
“Ask for a room that facing East or North to avoid the hot afternoon sunshine as otherwise you need to close the blackout curtains.”
 of 5 bubbles johnaZ9186GB, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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