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Darwin City Hotel

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59 Smith St, Darwin, Northern Territory 0800 Australia
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Traveler (59)
Room & Suite (32)
Pool & Beach (8)

About

#7 of 38 hotels in Darwin
Location
Cleanliness
Service
Value
Travelers' Choice
Darwin City Hotel is a 4 Star Boutique Hotel located in the heart of the CBD on Smith Street. We are a short stroll to the Mall, supermarkets and multiple restaurants, cafes and Darwin’s Waterfront District. As a family owned and operated hotel, our vision is to help create memories for our guests and to make them feel the comforts of home. We offer 90 standard, deluxe, superior rooms and apartments incorporating LCD TV, free wireless internet, en-suite bathroom with walk-in shower, study desk & secure room access. Disable access rooms are also available upon request. Our One and Two bedroom apartments, located on the top floor, come fully self-contained with a full Kitchen, in-room laundry facilities and private balcony with city views. Combined with modern décor and design, our apartments are built for your comfort to be a home away from home. Stay a while, Enjoy yourselves and Relax! For your convenience, Darwin City Hotel provides onsite laundry facilities, paid secure car
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Highchairs available
Car hire
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Taxi service
Meeting rooms
Fax / photocopying
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese
150Reviews2Q+A20Room tips
Traveler rating
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Popular mentions
Damien M wrote a review Oct 10
Darwin, Australia13 contributions9 helpful votes
I cannot fault this hotel .. We arrived to be greeted with big smiles and happy staff.😁The room was very clean and super comfortable we were facing the Smith street road side and you can hear a little noise from across the road..But nothing to complain about.. We even had a staff member help us out with the swimming pool..🤪 Great location close to everything and has a parking facility as well.. 10/10 Good Value 👍
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded 1 week ago
Hi Damien, Such a beautiful feedback from such a beautiful couple! We are so happy to hear that you had a great stay with us and it was our absolute pleasure to accommodate you. Safe travels and thank you so much for this amazing review :) Warm regards, Andrew Kritikos Hotel Manager
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NothingLikeHome wrote a review Sep 2020
Western Ireland, Ireland5 contributions
No words to describe the vibe and experience I had here. Five star staff and management are always ready to assist you and you can tell that they love what they are doing. Clean, comfortable rooms and I think the mattresses must be new, I had the best sleep in years. A cute cafe just next door, I didn’t have time for full breakfast but lunch was to die for! Ethnic Japanese cuisine for ramen lovers as myself. Car park is cheap and they provide you with a gate opener, nice and safe. In the heart of the city and I really couldn’t ask for more. Thank you everyone
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded 4 weeks ago
Hi Nothinglikehome123, We can't thank you enough for your amazing review. I'm thrilled to hear that our team and facilities kept it up to your expectations. We're lucky to have such a great family ready to help :) Do not hesitate to book with us directly on your next trip to Darwin, and we are definitely looking forward to welcoming you back again! P.S. On another note, you will be glad to hear that our Ramen menu is even bigger now with 8 new dishes and side dishes! Please stay safe and take good care! Best regards, Andrew Kritikos Hotel Manager
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Shelley B wrote a review Sep 2020
Greater Adelaide, Australia30 contributions14 helpful votes
On entering our apartment there were live Blow Flies in the windows. On the balcony all along the ledge cigarette ash, someone had butted their cigarettes & glass or bottle stains on the ledge as well and the balcony wall very dirty.After been in the apartment longer discovered how dirty this apartment was, expected it to be 100% clean for new guests & been shut down with Covid with all the health concern. The apartment was appalling. It hadn't been cleaned properly between guests. The floor was not vacuum and probably not mopped. Cupboards, skirtings, dishwater, oven, mirowave, etc, everything in the apartment was a build up of dirt, grime & dust. Bathroom floor was very dirty and I cleaned it with bacterial wipes a few times. Toilet was dirty which is absolutely disgusting when previous guests' remains are there. On the under seat, down the outside of the bowl and under the rim was brown. Mould in the shower which looked like it has been building up for some time. Sofa was stained and uncomfortable. Andrew you know how to do your job as hotel manager to managed the guests but someone really has to look into how the cleansers are managed. Alison on the afternoon shift in reception was very friendly and helpful. We have never experience a dirty, disgusting appalling state of an hotel room before and paid premium price because it was booked in Feb. The apartment was left 100 % cleaner when we left. Covid 19 or not, this apartment was disgusting. Shelley
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Date of stay: August 2020
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Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded 4 weeks ago
Hi Shelley, Thank you for your feedback and Allison is very happy to hear her services were appreciated. I'm a bit perplexed regarding the housekeeping services and our response to the matter above. If I remember well the team tried indeed to action a very early check-in due to your early arrival. Now after you brought to my attention that the room wasn't brought to our hotel's standards, I've personally sent the housekeeping team to re-do the room and action a deep clean. Correct me if I'm wrong but you've advised me that they were not needed and were sent back, since you wanted to clean it, or already cleaned. 12 days was your stay with us and with the above description you know that I'd be more than happy to issue a refund on the spot and arrange an alternative for you. But 12 days passed and in our knowledge, you were having a lovely stay and you seemed satisfied with our daily housekeeping services. (Please note there are only 2 properties in Darwin that are actioning daily housekeeping service and we are one of them). No request to change apartments, nor to move at another property was made. It hurts to see such a review coming from you, while from day one everyone was focused to ensure the perfect stay for you throughout the 2 weeks and no complaints were raised. My apologies for the above but I can only take this personally since this reflects on me directly and not on any specific department. I've been following up personally to ensure the above and no hiccups occur. Please stay safe and we wish all health to you and the rest of the family. Best regards, Andrew
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Jane M wrote a review Aug 2020
Adelaide, Australia72 contributions34 helpful votes
We spent ten days here, arriving on a Saturday. The room was comfortable and cool and most of the staff friendly. We were shocked on Sunday morning when we came back to our room after a day exploring to find our bed unmade and no fresh towels. The desk staff informed us they don’t service the rooms on the weekends! This is not noted on Bookings.com nor were we told on arrival.We said that when we stay in a hotel we expect service every day otherwise we would have stayed air BnB! The room was then hastily fixed, the bed just pulled up quickly and fresh towels provided. We asked that the room be done on the weekend to follow but on Sunday once again, this was not done despite a reminder in the morning. Be warned if you stay, they provide two only coat hangers so you might want to bring some of your own. Also, in room 211 the drawers in the robe do not open because the sliding door is too long! We had to fold and balance our clothes on the safe and bought hangers from Coles to hang as much as we could! The pool in this hotel is very small, good for a cool off only. The laundry facilities are good with a load of washing and then drying costing $5 each. Bring your own detergent or buy from the supermarket nearby. Would I stay here again? Probably not.
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Date of stay: August 2020
Value
Location
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Room Tip: Ask for a room that doesn’t face Mitchell Street which can get noisy Friday and Saturdays nights
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1 Helpful vote
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Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded Aug 30, 2020
Dear Jane, Thank you for taking your valuable time and share your experience with us. It was lovely having you both staying with us and it's disappointing to hear about the housekeeping hiccups. It's all noted and we will be rectifying accordingly. Regarding the housekeeping schedule it is actually mentioned on booking.com and all websites. Currently, we are actually the only property in Darwin offering daily service and lien changeover on every third day. When it comes to coat-hangers, additional linen, towels, microwave or anything additional, we are only a phone call away, and the reception team is always ready to service these requests. I'd love to accommodate you again on the next time you will be in Darwin and i guarantee the best stay for you. Please stay safe and take good care. Warm regards,
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Harsha W wrote a review Jul 2020
9 contributions1 helpful vote
The hotel manager named Andrew Kritokos has been extremely helpful to me in my stay in this hotel from 01 July to 05 July. His customer service is second to anyone and this hotel is lucky to have a manager like him.
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Date of stay: July 2020
Value
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Sleep Quality
Trip type: Traveled on business
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Response from Andrew Kritikos, General Manager at Darwin City Hotel
Responded Jul 7, 2020
Dear Harsha, Really appreciate your time to give us such a wonderful review. From the team and myself, thank you for your kind words. We are lucky ourselves having great guests like you, staying with us. Stay safe and we are definitely looking forward to welcoming you back :) Best regards, Andrew Kritikos
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PRICE RANGE
$48 - $135 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNorthern TerritoryTop EndDarwin
NUMBER OF ROOMS
91
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Frequently Asked Questions about Darwin City Hotel
Which popular attractions are close to Darwin City Hotel?
Nearby attractions include Breakout NT (0.1 miles), Parliament House (0.1 miles), and Crocosaurus Cove (0.2 miles).
What are some of the property amenities at Darwin City Hotel?
Some of the more popular amenities offered include free wifi, a pool, and breakfast buffet.
Which room amenities are available at Darwin City Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Darwin City Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Darwin City Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Darwin City Hotel?
Conveniently located restaurants include Kurt's Cakes, PM Eat & Drink, and The Magic Wok Restaurant.
Are there opportunities to exercise at Darwin City Hotel?
Yes, guests have access to a pool during their stay.
Is Darwin City Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Darwin.
Are any cleaning services offered at Darwin City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Darwin City Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Darwin City Hotel?
The staff speaks multiple languages, including English and Chinese.