Advertisement
Novotel Darwin Airport

Novotel Darwin Airport

2 Sir Norman Brearly Drive, Darwin, Northern Territory 0812 Australia
Traveler (171)
This is the mattress protector. I just pulled the covers back to get into bed and I saw this dark patch through the bottom sheet. I pulled the sheet back and lo and behold! I wouldn't even use this at home! $350 a night and this is what you get.
Room & Suite (65)
New pool opening Oct 23
Pool & Beach (15)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?
Tell us so we can help you plan.
Avg. $116 /night, 12/9 - 12/10
$139
per night
$125
per night
$110
per night

Dec

Jan

Dec 9
Today

Dec 11

Dec 13

Dec 15

Dec 17

Dec 19

Dec 21

Dec 23

Dec 25

Dec 27

Dec 29

Dec 31

Jan 2

Jan 4

Jan 6

Jan 8
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher

About

3.5
#20 of 37 hotels in Darwin
Location
4.2
Rooms
3.6
Value
3.4
Cleanliness
3.9
Service
3.7
Sleep Quality
3.8
Novotel Darwin Airport Hotel is contemporary and conveniently located just 250 meters from Darwin International Airport Terminal. It is situated midway between Darwin CBD and Darwin's major shopping centre at Casuarina, the ideal location for your stay.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Free shuttle or taxi services
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Filipino
3.5
3.5 of 5 bubbles552 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Novotel Darwin Airport is often commended for its inviting atmosphere, with guests particularly enjoying the modern rooms and picturesque pool, but the hotel's dated aspects have not gone unnoticed. While the staff generally receives high marks for their friendly demeanor, some visitors have faced frustrating service delays. Despite its overall cleanliness and well-regarded amenities like the family-friendly pool, the hotel's value proposition is questioned by guests who find the amenities overpriced. Room experiences vary, with some guests appreciating the modernity and space, while others encounter signs of wear and neglect.
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Outstanding

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
552Reviews7Q+A95Room tips
Traveler rating
  • 118
  • 187
  • 136
  • 63
  • 48
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
yachtmail wrote a review Jul 2022
Innisfail, Australia
3.0 of 5 bubbles
This hotel and its sister site (the Mecure) are undergoing massive road and ground works to upgrade the facilities. So the front entrance to both hotels is a bit hard to find. The parking is cramped.
The first card I was given to access my room did not work so I had to walk all the way back to reception to exchange cards. I was then given another room that is fit for disabled people. The shower is just a curtain divider from the toilet and the vanity is way too low (if not disabled). The aircon has a continuous annoying 'tick' and the fan is likewise noisy.
The room rate is a whopping $499 for one night and this is way overpriced for a 'standard' room.
The carpeted hallway to the rooms is dirty and stained.
The in-house restaurant is not open on weekends so I took the option of room service (cooked and delivered by the Mecure). This came to my room promptly but in poor quality (but compostable) take out boxes. The menu selection is lack lustre.
After a very long drive I expected and needed better in house facilities.
The one redeeming feature is that it is close to airport and has a free shuttle service.
Read more
Date of stay: July 2022
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lockey M wrote a review Jan 2020
Alice Springs, Australia
3.0 of 5 bubbles
Rooms tiny. Bit overpriced.
Old beds
Really just needs a do over. Oh and the toilet is the thinnest that I think I have ever seen in all my travels you can see through it.
The one good point for an airport hotel the room I had on lower floor very good sound deadening. Came in late morning thought oh no but didn't hear a single plane while in room. Was lower floor so trees may have helped.
Read more
Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from K_Staraj, General Manager at Novotel Darwin Airport
Responded Jan 21, 2020
Dear lockeym2018, thank you for taking the time to review your recent stay with us. I am sorry hear that we did not meet your expectations regarding rooms and room amenities. However, I am glad to hear you have been able to get a good night sleep, as I can only agree, the noise from the airport is non existant. Thank you again for your feedback and we do hope to welcome you back in the future. All the best Kim S Operations Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
JASTOWNSVILLE wrote a review Sep 2021
Townsville, Australia
4.0 of 5 bubbles
The reception staff were friendly and very helpful, as were the house keeping ladies. There is a restaurant on the premises, but they do not give the Accor Live discount. However the gentleman on reception directed across the road to the Mercure Airport Hotel where they honoured our complimentary welcome drinks vouchers and offered the Accor Live discount on all meals. The hotel is a few minutes drive to the airport, which we could see from our room. The room would enjoy a little refurbishing, but it was comfortable and its situation suited us. Our plane was delayed by three hours and the lovely lady on reception was able to allow us a late checkout of 1pm which was much appreciated.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: September 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittney Imber, Marketing at Novotel Darwin Airport
Responded Oct 25, 2021
We very much appreciate your comments regarding your stay at the Novotel Darwin Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you, Alex Murray Operations Manager Novotel and Mercure Darwin Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brodie P wrote a review Jul 2021
Newcastle, Australia
5.0 of 5 bubbles
This is a great place to stay! The service from checking in to checking out and during your stay is fabulous. The rooms are super clean and comfortable. The gym is well equipped and the pool and area is lovely! They also share facilities with the Mercure across the road which is great for breakfast and coffee on the go. The location is super easy to the airport if your in a hurry or have a crazy late flight/arrival staying here will make you more then comfortable. The location is great too if you have a car.
Very close too Mindil beach for the markets, there is a Bottle shop and supermarket complex 2 mins down the road. So we started a road trip from here.
Read more
Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittney Imber, Marketing at Novotel Darwin Airport
Responded Jul 18, 2021
Dear Brodiep289, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us. Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
udoy s wrote a review Nov 2023
1.0 of 5 bubbles
Worst experience. They charged near $170 per night for one person/single room with not a single bottle of water. I asked the reception, they said that I can either buy a bottle from them or use the tap water. I pointed out that there is not even a empty glass provided to drink the tap water which is located inside the bathroom/toilet! They just smiled at me....will never stay again
Read more
Date of stay: November 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: No drinking water provided in the room for paying $170 per night. No glass was provided to drink...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Desi Korina, Guest Services / Front Office at Novotel Darwin Airport
Responded Nov 19, 2023
Dear Udoys996, Thank you for taking the time to share your feedback about your recent stay at Novotel Darwin Airport. We sincerely apologize for the unpleasant experience you had and any inconvenience caused during your stay. It is disheartening to hear that our service did not meet your expectations, and we sincerely regret any lapse in providing basic amenities such as bottled water and proper glassware. Your feedback is valuable, and we will address this matter with the team to ensure that such oversights are rectified promptly. We appreciate your candid comments, as they highlight areas where we need to improve. Our aim is to provide a comfortable and welcoming environment for all our guests, and we apologize for falling short on this occasion. If your travels bring you back to Darwin, we hope you will consider giving us another chance to provide you with the exceptional experience that our guests usually enjoy. Best regards, Desi Korina Front Office Manager Mercure and Novotel Darwin Airport
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kellee A wrote a review Aug 2022
1.0 of 5 bubbles
Disgustingly overpriced. We paid $600 a night for a very basic room that I would give a 2 star rating, at best. Stained carpets, chipped paint on walls and damaged furniture. The gym is so small, it does not support social distancing.

No prior information pertaining to the construction going on around the entire perimeter of the building. Or that the restaurant is not open on weekends or public holidays. We attempted to utilise the Mercure across the construction site for breakfast, but were told of an hour and a half wait, so a quick Maccas run took place before heading out on a tour. Room service comes with an additional cost. Surely you could have taken that out of the nightly fee.

The 'block out' curtains struggle to block the blinding white light being utilised throughout the entire night to light up the construction area. The balcony, although a nice thought, is filthy due to the construction occurring.

The only highlight was the staff, they are lovely.

Highly disappointed!! Won't be recommending and won't be staying on our return next year.
Read more
Date of stay: August 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: Don't bother staying here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mi e wrote a review Mar 2020
Minneapolis, Minnesota
+1
3.0 of 5 bubbles
The staff at the front desk was very friendly and accommodating. The rooms are quite dated and could really use a good cleaning. The first room overlooked the pool and the neighbors were very noisy. It was a non-smoking room but the hallway smelled very strong of old smoke. When we requested to move, the front desk staff kindly moved us to another floor. This room was dated as well and in need of a deep clean but was quieter and the hallway didn’t smell as bad. The air conditioner didn’t work but on a positive note it’s close enough to return our rental car and walk back to the hotel.
Read more
Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Belinda Blanchard, Guest Services / Front Office at Novotel Darwin Airport
Responded Jul 29, 2020
Good morning Mi, Thank you for taking the time to share your feedback from this visit to our hotel. I'm sorry to hear that you've experienced some issues throughout your stay. The Novotel is currently closed due to the pandemic and, as such, we are only managing the Mercure across the road for now. Having that said there's plans in place to tackle the majority of issues you've pointed out whilst the hotel is closed eg. cleaningless, bad smell, maintenance etc. We trust that you will be delighted on your next visit, that being at the Novotel when it reopens or the Mercure anytime you may return to Darwin. Kindest regards, Adriano Miyada Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaret G wrote a review Feb 2020
Melbourne, Australia
4.0 of 5 bubbles
Conveniently located in close proximity to the airport, this hotel is neat and clean. The receptionist was available and helpful. There's a coin operated laundry room with driers. There's a clean outdoor saline pool. The standard room has a good view but no balcony. However, there's free WiFi, a large TV, iron with a board included.
Read more
Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Belinda Blanchard, Guest Services / Front Office at Novotel Darwin Airport
Responded Jul 29, 2020
Good moring Margaret, Thank you so much for taking the time to share the review from your last visit! I'm glad you had a nice experience and got to enjoy it's facilities. We hope to see you in the near future. Kind regards, Adriano Miyada Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jabiru3828 wrote a review Jul 2022
Jabiru, Australia
2.0 of 5 bubbles
The hotel is fine, however I booked through Novatel, trusting there lowest price guarantee which I submitted with screen shot of lower price with the date and time. Then the said the they never got the screenshot, and so had to submit it again, then refused to honour the lowest price guarantee, which I now realise is a scam. So will never book with Accor ever again!
Read more
Review collected in partnership with Accorhotels.com
Date of stay: June 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
380ja wrote a review Mar 2024
Melbourne, Australia
1.0 of 5 bubbles
Absolutely disgusting, from the moment I stepped out of the lift the whole place stank. The first room I could not stay in due to the smell, the next was not much better. Both pools were out of order, told we could walk across to the other hotel to swim. The restaurant was closed, the poolside food was an over priced under stocked display cabinet if pre-made options.
When our flights out were canceled , I was told the price for an extra night was more and would be back in the stinky rooms or the cost was even more
I came here due to the name and thought it would be nice as I am travelling with a new employee on his first work trip - absolutely disgusting.
Do not stay here, the rooms are not what are pictured at all
Read more
Date of stay: March 2024Trip type: Traveled on business
Room Tip: Don’t stay here, avoid avoid avoid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Answer from Odion
Brisbane, Australia23 contributions5 helpful votes
I very short walk or use the shuttle bus.
Answer from Maz092
Yulara, Australia59 contributions68 helpful votes
Hi, I'm not sure about short stays, you have to contact the hotel directly to answer you question.
Answer from K_Staraj
Darwin, Australia
Hi Amy, great to hear you are coming to visit us and as you recommended by fellow travellers the shuttle bus phone is located on a pillar opposite carousel 1 at the baggage collection area. This will call through to reception and may take anywhere from 1m to 10m for my team to pick you up. The property is only a few hundred metres away however in the early hours of the morning please just wait at the airport and we will pick you up. Looking forward to seeing you and don't hesitate to ask us for any further assistance. Cheers Jamie
Answer from Chris Orford
Port Macquarie, Australia12 contributions16 helpful votes
There is not a bus that runs directly to the CBD, you will need to catch a bus at Charles Eaton Drive bus stop (approximately a 3 minute walk from the hotel) that goes to Casuarina, look for bus number 3. It departs this stop at 6.59am / 7.34am / 8.11am / 12.39pm / 4.04pm / 4.44pm / 5.29pm; Once you are at Casuarina a number of busses head into town. Your only other option is to catch a cab The hotel runs one shuttle at 5pm every Thursday and Sunday to Mindil beach markets during the dry season. As this is a popular service you would be required to pre book and please note we only offer a drop off service to the markets Kind regards, Matthew Kent Operations Manager
Carmie00 asked a question Feb 2015
Townsville, Australia138 contributions93 helpful votes
Do your TV sets have a USB port ?
Answer from lisa n
Brisbane, Australia5 contributions1 helpful vote
HI we only turned tv on for about 5 minutes before we went to sleep and all the stations were the same and because we didn't have stick on us we never worried about looking sorry I can't be of more help may be if you call them and ask they may be able to tell you ask for David because he seems to be the only one there that knows any thing and will go above and beyond to help
Amanda V wrote a tip Nov 2024
Darwin, Australia5 contributions
1.0 of 5 bubbles
"Didn't stay in the hotel , will now NEVER stay in this particular hotel , front reception are awful "
Read full review
raybro25 wrote a tip Aug 2024
Anchorage, Alaska91 contributions79 helpful votes
3.0 of 5 bubbles
"I would stay closer to the Harbir and hire a taxi or Uber"
Read full review
Wyatt H wrote a tip Jul 2024
2 contributions
5.0 of 5 bubbles
"If this pool had 100 people in it you’d still have your own space "
Read full review
Nathan D wrote a tip Jul 2024
1 contribution
5.0 of 5 bubbles
"Sit back and relax"
Read full review
James B wrote a tip Jul 2024
Wentworth Falls, Australia24 contributions
4.0 of 5 bubbles
"They have 24/7 reception."
Read full review
…
Not the right property for you?
There are more places to choose from in the Darwin area.
PRICE RANGE
$121 - $131 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNorthern TerritoryTop EndDarwin
NUMBER OF ROOMS
136
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

NOVOTEL DARWIN AIRPORT - Updated 2024

Frequently Asked Questions about Novotel Darwin Airport
Which popular attractions are close to Novotel Darwin Airport?
Nearby attractions include RFDS Darwin Tourist Facility (4.9 miles), Deckchair Cinema (5.0 miles), and Museum and Art Gallery of the Northern Territory (3.8 miles).
What are some of the property amenities at Novotel Darwin Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Darwin Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Darwin Airport?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Novotel Darwin Airport?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Darwin Airport?
Conveniently located restaurants include Darwin Laksa Mindil Beach, Hanuman Restaurant, and Wharf One Food & Wine.
Are there opportunities to exercise at Novotel Darwin Airport?
Yes, guests have access to a pool during their stay.
Does Novotel Darwin Airport have an airport shuttle?
Yes, Novotel Darwin Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Darwin Airport have airport transportation?
Yes, Novotel Darwin Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Darwin Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Darwin Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
All Darwin HotelsDarwin Hotel DealsLast Minute Hotels in DarwinHotels near Novotel Darwin Airport
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars