Desert Gardens Hotel - Ayers Rock Resort
1 Yulara Dr Ayers Rock Resort, Yulara, Northern Territory 0872 Australia
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Room & Suite (470)
Dining (101)
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About
#4 of 8 hotels in Yulara
Location
4.4
Cleanliness
3.8
Service
3.8
Value
3.2
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Free airport transportation
Conference facilities
Meeting rooms
Massage
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Languages Spoken
English, Chinese
Location
1 Yulara Dr Ayers Rock Resort, Yulara, Northern Territory 0872 Australia
Desert Gardens Hotel - Ayers Rock Resort
Getting there
Somewhat walkable
Grade: 72 out of 100
72
Connellan Airport
4.3 mi•
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Rental Cars
10 Restaurants
within 5 miles
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The view from our rock view room did not disappoint. It was absolutely stunning! Our room was large and the grounds were immaculate. Breakfast was a really good value as well. We also did the Field of Lights dinner which I highly recommend. Friendly staff and a great choice for visiting g Uluru!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 5 days ago
Thank you for your feedback! We are pleased to hear you had a great time exploring all that the local area has to offer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice resort. We had a deluxe room, very spacious, well designed and comfortable. Nice terrace. Enjoyable pool area. It is quite expensive, but given the remote location and luxury understandable. No cooking facilities, but we made picnics.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 4 weeks ago
Thank you for your positive feedback! We're pleased to hear you enjoyed your stay with us at Desert Gardens Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fantastic stay at Desert Gardens, our room was spacious, clean and comfortable, the grounds are neat and staff were friendly and helpful. TIP: Ask for a room near to reception, our room was a long way from reception which also means a long way from town centre, restaurants and carpark.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 4 weeks ago
Thank you for sharing your fantastic experience at Desert Gardens. We're delighted to hear that you found our rooms spacious, clean, and comfortable, and that our staff made your stay enjoyable!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Desert Gardens for 2 nights and enjoyed the experience. The rooms are a bit tired but have everything you need. Ideal location for the town square and other hotels in the resort. Helpful and polite reception staff.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 4 weeks ago
Thank you for choosing Desert Gardens for your stay. We appreciate your feedback and are pleased to hear you enjoyed your experience. Your comments about the rooms and our location are duly noted. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Desert Gardens Hotel was truly an oasis in the desert ! Very friendly staff and clean comfortable rooms and amenities are always appreciated. The in-house restaurants were top shelf. The whole atmosphere just felt very relaxing.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Nearby cafes and Supermarket offer alternatives for meals. Everything is within walking distance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 4 weeks ago
Thank you for your kind words! We're delighted to hear that your experience at Desert Gardens Hotel felt like an oasis in the desert. We appreciate your positive feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There were many things wrong with our stay, but I'd like to focus on the food service and overall hygiene of the resort. After traveling across the world for a once-in-a-lifetime experience, this hotel gave my husband food poisoning the first night we were there. This lead to them overcharging us for all activities that he could not participate in. The next day, I had wads of hair in my gnocchi from a different restaurant. The resort smells like sewage and it is clear that waste is not properly managed. cockroaches in the room, dirty public rooms. Worse, when I raised my concerns I was offered only apologies. As a travel consultant and someone with years of customer support under my belt, these apologies rang hollow. They never attempted to fix any of the overcharges nor did they offer to refund us for the poisoned food or the hairy gnocchi, which should have been the first step. Zero effort was made by management to correct this, even after I gave them the opportunity to do so after our stay. Instead, I continued to receive hollow "concerns" from management inviting me to "try one of their other properties next time" As if there is a next time. They clearly don't understand how far people will travel to experience this place and that for many it is a once in a lifetime experience. Don't waste your money with this company. I've never received such disingenuous service in my entire life.…
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 4 weeks ago
Thank you for taking the time to tell us about your recent stay. We sincerely apologize for the distressing experience you encountered during your stay at our resort. Your feedback is deeply concerning, and I want to assure you that we take these matters seriously. I have initiated an immediate investigation into the issues you raised, particularly the food-related incidents and cleanliness concerns. Rest assured, corrective actions will be taken to prevent a recurrence.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent place to stay. Fantastic friendly cheerful and helpful staff. Staff are very knowledgeable and are only too happy to help plan your day. AAT Kings sunset tour to Kata Tjuṯa was amazing the food and beverages were superb. Bus drivers Peter and Andrew were knowledgeable and very informative of the landscape, culture and history of Kata Tjuṯan and Uluṟu. Well worth the money. The outback hotel was a lovely place and well priced meals. Mantja restaurant at desert gardens was also lovely. Buffet breakfast was well worth the cost. Staff were very friendly and helpful to my dietary needs. The resort shuttle was a great way to get around the resorts and trips were free. The field of lights tour was brilliant and the stars were magnificent best I have ever seen. We had a superb time away, it was well organised and peaceful. Thanks to all staff including the landscaping staff and tour guides. On arrival nothing was an issue and we were treated respectfully with kindness and open arms. Great Team at Desert Gardens thanks for a great holiday. Grounds were well kept and presented beautifully.…
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 4 weeks ago
Thank you for your glowing feedback! We're thrilled to hear about your fantastic experience at Desert Gardens. Our team takes pride in creating memorable stays, and it's heartening to know that our staff, tours, dining options, and facilities met your expectations. Your kind words will be shared with our entire team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room had two large beds with lots of pillows, a large plasma screen TV, an Aboriginal painting, a fridge, a safe, a large bathroom with a shower, and a balcony with view on the dunes. We were on the first floor and there was no disabled people access, we had to haul our suitcases through the stairs. The hotel has onsite facilities such as a large restaurant where a buffet breakfast was served. There is a small pool in this large hotel complex and the gardens are beautifully maintained. There is also a concierge area where you can leave your luggage before or after checking in. Overall a comfortable stay.
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Service
Room Tip: Hard to comment on the location since Yulara is 15 km out of Uluru. The hotel is in the tourist...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded 4 weeks ago
Thank you for your detailed feedback. We're delighted to hear you enjoyed the amenities in your room and had a comfortable stay overall. We appreciate your note about the lack of disabled access and will explore options to improve this aspect. Your insights are valuable, and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very expensive room for the entire building to smell like raw sewage every day. Not sure what is going on there but the smell persisted the entire 4 day stay. If you’re not getting a rock view room on the second floor, I wouldn’t stay here again, and even then there is a busy road between you and the view. Rooms are nice and well appointed, but the bathrooms are dated and the whole property is a cinder block 1980s apartment-style layout that really makes you question your choice on arrival. Most of the front desk staff is unpleasant and seem harried or overworked, the food options throughout the resort are limited and always insanely busy - try to time your meals when everyone else is at the rock, which is what we figured out on day 2. We had some very bad experiences at the Sails restaurant but won’t go into that because it’s not this hotel, but just beware that heading next door isn’t necessarily the answer. The voyages astronomy tour was pretty basic, so maybe go with a private group for that. The Tali Wiru dinner was good and quite memorable, but the food was not great. We passed on the digeridoo and bush tour workshops because we saw these tours were not taught by indigenous people and it just seemed a little inauthentic. Your mileage may vary. There are plentiful shuttle buses to take you everywhere. Overall, this resort and property is a bit underwhelming, so just prepare yourself for that and it will be fine.…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded Oct 15, 2023
We're sorry to hear about the issues you encountered during your stay. Your feedback is valuable to us, and we'll use it to improve our accommodations and services. We understand your concerns and appreciate your insights on the various aspects of your stay. We hope your future travels are more enjoyable, and we thank you for sharing your thoughts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Uluru was our main destination - the mid-point in a 22 day road trip.We stayed for 4 nights in September. It was a special occasion so we upgraded to a Deluxe Rock View Room. The room was spacious and as well appointed as any 5 star Hotel in a Capital City, with a modern, pristine fitout. The room was spotlessly clean. Very comfortable. The bed, luxurious! Staff were lovely and helpful and quick with advice on local sights and tours. This hotel is the only one in Yulara with a view of Uluru. Would stay at Desert Gardens again, any time. Highly recommended.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Voyages Travel Centre, General Manager at Desert Gardens Hotel - Ayers Rock Resort
Responded Oct 15, 2023
We're delighted to have been a part of your special occasion and road trip! Thank you for your kind words about our Deluxe Rock View Room, staff, and the overall experience. We're thrilled you found your stay comfortable and luxurious. Your recommendation is highly appreciated, and we can't wait to welcome you back for another stay anytime!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Yulara area.
PRICE RANGE
$213 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
desert gardens hotel, ayers rock hotel yulara, hotel desert gardens
LOCATION
AustraliaNorthern TerritoryRed CentreYulara
NUMBER OF ROOMS
218
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Frequently Asked Questions about Desert Gardens Hotel - Ayers Rock Resort
Which popular attractions are close to Desert Gardens Hotel - Ayers Rock Resort?
Nearby attractions include Maruku Arts (0.2 miles), Wintjiri Arts + Museum (0.01 miles), and Red Desert Reptiles (0.9 miles).
What are some of the property amenities at Desert Gardens Hotel - Ayers Rock Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Desert Gardens Hotel - Ayers Rock Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Desert Gardens Hotel - Ayers Rock Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Desert Gardens Hotel - Ayers Rock Resort?
Yes, free parking is available to guests.
What are some restaurants close to Desert Gardens Hotel - Ayers Rock Resort?
Conveniently located restaurants include Kulata Academy Cafe, Arnguli Grill & Restaurant, and Ilkari Restaurant.
Are there opportunities to exercise at Desert Gardens Hotel - Ayers Rock Resort?
Yes, guests have access to a pool during their stay.
Does Desert Gardens Hotel - Ayers Rock Resort have an airport shuttle?
Yes, Desert Gardens Hotel - Ayers Rock Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Desert Gardens Hotel - Ayers Rock Resort have airport transportation?
Yes, Desert Gardens Hotel - Ayers Rock Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Desert Gardens Hotel - Ayers Rock Resort located near the city center?
Yes, it is 0.2 miles away from the center of Yulara.
Are any cleaning services offered at Desert Gardens Hotel - Ayers Rock Resort?
Yes, dry cleaning and laundry service are offered to guests.