We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 4 hotels in Yulara

Sails in the Desert Hotel, Ayers Rock Resort

3,340 reviews
Save
Traveler (1546)
Room & Suite (356)
Pool & Beach (87)
Overview
  • Excellent33%
  • Very good41%
  • Average18%
  • Poor5%
  • Terrible3%
Travelers talk about
“terrace room”(73 reviews)
“ayers rock”(329 reviews)
“dinner buffet”(43 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,340)Write a Review
There are newer reviews for Sails in the Desert Hotel, Ayers Rock Resort
See the most recent reviews
Filter reviews
2,997 results
Traveler rating
1,012
1,155
564
164
102
Traveler type
Time of year
LanguageEnglish
More languages
1,012
1,155
564
164
102
Show reviews that mention
All reviewsterrace roomayers rockdinner buffetilkari restaurantlobby barsuperior roomsounds of silence dinnertali wiruaboriginal artred centrepublic areasroom was largetown centreremote locationkata tjutacamel ridesunrise tour
FilterEnglish
Updating list...
771 - 775 of 2,997 reviews
Reviewed October 17, 2016

My husband and I and another couple stayed at "Sails" for 3 nights in early October. It was part of Luxury Escapes deal. "Sails" is a lovely resort with fabulous customer service focused staff! Our room was on ground level not too far from the...More

Thank Dianne B
Reviewed October 17, 2016

We stayed at the Sails in the Desert Hotel which is a large complex to house all the bus tours, but the staff were certainly geered up for check in. The buffet breakfast was very substantial with lots of choice, just that you have to...More

Thank Janice51
Reviewed October 17, 2016

We had a wonderful stay at Sails, the room was very spacious and modern as though it had only recently been renovated. The staff were very helpful and could not commend the organization of every trip we went on. The buses were always on time...More

Thank LeesaAussie
Reviewed October 17, 2016 via mobile

Stayed at Sails as part of an upscale American tour which shall remain nameless. This is 5 star??!! No way. Room was clean, but shabby. Restaurant was only OK. Nothing felt upscale or special. Not at all what I expected at the price I paid...More

Thank RCSS57
Reviewed October 16, 2016

This is a very luxurious hotel with a nice pool, good outdoor area and lots of food on offer. The reception is also impressive. However, it is expensive for what it is - to get close to the Uluru National Park you sort of have...More

1  Thank AC1395
View more reviews
PreviousNext
1153154155156157600
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$265 - $515 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$265 - $515 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1546)
Room & Suite (356)
Pool & Beach (87)
Dining (83)
Hotel & Grounds (987)
Bathroom (75)
Family and Play Areas (4)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Rebecca V
October 23, 2017|
AnswerShow all 15 answers
Response from Jodie V | Reviewed this property |
freezing!!!!
1
Vote
sonalib730
August 10, 2017|
AnswerShow all 7 answers
Response from drgas001 | Reviewed this property |
Yes in the section I was in "sails in the desert" they did. there are other accommodation options at Ayers Rock Resort. Perhaps Emu walk apartments may have separate ones.
0
Votes
Rainer S
Hallo Hotel management. Reading Rainer S review we just wonder how the service in your Hotel can be so substandard, considering you charge more than twice the amount of established Hotels, like the Four Seasons in Sydney for instance. Having spend many years in management training and consultancy, my findings often go right to the top, often revealing a bad attitude towards the staff below, which in return present themselves in a no care, stuff them attitude. Could that be the case in your establishment? If so, please consider a revamp of the structure in place, Uluru being a world know tourist destination should be a showcase of this country and obviously you are failing badly in that department. Distance has never been an issue in five star accommodation, so there's no excuse on your behalf, considering the Gold mine this resort must surely be.
August 1, 2017|
AnswerShow all 5 answers
Response from Laffo57 | Reviewed this property |
You must be referring to a different establishment. Our recent stay at Sails was terrific. Yes the cost was a little more than the norm. But we reckon it was worth every cent. Accommodation, staff, food, it was all very... More
3
Votes
Room Tips
"Book your tours in advance"
Read review
"We loved our room facing the scrub at the back - so peaceful."
Read review
"Rooms away from the pool are clearly quieter."
Read review
"Ask for a room overlooking the central garden and pool rather than the delivery track that we were given."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite