Because of the very high middle of the day temperatures we commenced early exploring the Red Centre and took refuge in our cool comfortable Sails in the Desert room during the hottest part of the day. The resort was well located to the village shops and cafes and supermarket. The staff did a good job in room cleaning and we found the lobby bar convenient for light evening meals.
Nice cool rooms which is required when it is so hot. Can walk to a little hill where you will see a stunning sunset. Only really slept there, as was out all day, each day. Staff very friendly on the counter, but did not see any Australian staff on reception which is disappointing as it's discriminatory too not to hire Australian staff.
We stayed for 3 nights on a Luxury Escapes package and had lowered our expectations after reading recent reviews but we were actually impressed. The transfer was comfortable and efficient, check in took a bit but a little shot glass of lemonade and lemon myrtle? was handed out while we waited in queue. The lady who checked us in was very friendly and helpful and our room was ready. Our room was on the 3rd floor about as far away from reception as you could get and overlooked the pool and grass area. The room itself was clean (except for stains on the tables and yellowing of the bed head) and spacious and the bathroom and toiletries were excellent. We would have preferred a King bed rather than 2 doubles but we managed and the bed was very comfortable and the A/C worked very well, most important in 40 degree temperatures. The restaurants were good with excellent service. Ilkari was a little expensive for the quality and the breakfast pastries were always dry but the Cafe and room service were both excellent, with a good choice, delicious food and great value for money. The thing that lets the property down the most is the pool and area around it. The pool is very old and patchy on the bottom (paint peeling off??) and there is NO SHADE in the actual pool. So it was not appealing at all and was way too busy when we were there (20-23 Nov) to enjoy even if it was in better shape with shade. This was probably because guests from other properties are allowed to use the pool?? We saw some people wander in off the street and ask where the pool was and went for a swim!! I don't think this practice or the state of the pool is indicative of a 5 star property!! Overall we were very impressed with the comfort of the room, the food in the Cafe and most importantly ALL of the staff, they are a credit to the property and Town on Yulara and we would highly recommend this property.…
I had one of the most memorable days of my life out there in Ayres rock yalara just every thing from the resort to the cave drawings blew me away would do it all over again in a heart beat such a spiritual atmosphere i loved it so much I don't want to go home
Quality and size of room was excellent. Recently renovated. We stayed on the 3rd floor - lower floor rooms seemed smaller. Resort was easy to get around, restaurant (s) were good quality - some service was average ( slow ) , but overall was OK. Staff friendly and helpful. Poolside bar / food facility seemed understaffed, and only opened for 3 to 4 hours daily ( perhaps a COVID recovery issue! ). Overall the experience was good. Would definitely stay again!