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Crowne Plaza Alice Springs Lasseters

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93 Barrett Dr, Alice Springs, Northern Territory 0870 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (385)
Room & Suite (181)
Pool & Beach (51)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Alice Springs Lasseters
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 14 hotels in Alice Springs
Location
Cleanliness
Service
Value
Crowne Plaza Alice Springs Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Crowne Plaza Alice Springs Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
1,391Reviews12Q+A100Room tips
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Popular mentions
Kymbo2014 wrote a review Dec 2020
Adelaide, Australia2 contributions2 helpful votes
Quilt that can cover your chest or your feet.....your choice. Bedsheets that are of a different size none of which can be tucked under the mattress. Both too small for the purpose.....toilet bowls that still show evidence of previous occupation... I am a regular because of business...no choice in hotel. I've had the same complaints for the past 2 years...that's how long I have been coming here....Luckily its only for 1 night every few weeks... Front desk staff are fantastic....house keeping are plain lazy!
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Date of stay: December 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: you don't get what you pay for!
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2 Helpful votes
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters
Responded 3 weeks ago
Hi Kymbo2014, Thank you for making us part of your visit and leaving us a review of your stay. We strive to deliver a relaxing stay amidst this pandemic crisis, it is a disappointing setback that we missed the mark in ensuring the level of satisfaction and convenience every guest should expect from an IHG hotel. We take feedback seriously and have shared your comments about our room amenities and housekeeping team. I am confident that necessary changes will be made to ensure that the best practices are in place. Pleasure once again to host your stay and look forward to having the opportunity to restore your confidence in our hotel in the near future. All the best, Alice P​ Case Manager​ IHGService​
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kh77 wrote a review Dec 2020
Australia102 contributions75 helpful votes
We booked a room with 2 queen beds and were assigned what we were told is the new wing. The room was newly refurbished and comfortable and adequate for 2 adults and a child. But the hall outside the room was badly soiled and there was substantial noise in the hall all night (but we were there on a Friday). There are also nice views of the MacDonnell ranges from the other side of the hotel, but we were told we could not get such a view with the 2 queen beds. The gym was great and the breakfast was also good in a covid environment. But the noise and rough common areas meant we only stayed here one night instead of our planned 4 nights. We moved to the Doubletree next door which we found better. But we note the pool is better here than the Doubletree if that is important to you.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: Ask for a view of the MacDonnell ranges
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3 Helpful votes
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters
Responded 3 weeks ago
Hi kittyhouse77, I'm glad you chose our hotel for your visit to Alice Springs. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with the sound insulation and hallways. I can see these dampened your visit. Trust that I alerted our management about this so we can make the necessary changes to better our service. On the bright side, I'm glad you appreciated our room, gym, breakfast, and pool. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein V Case Manager IHGService
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ejm84 wrote a review Nov 2020
Tennant Creek, Australia40 contributions25 helpful votes
I'll start by saying that the service here was very good. Everyone we dealt with was pleasant and the front desk staff very welcoming. The room was also very nice, amazingly comfortable bed and pillows. Beautiful bathroom with rain shower - one of the best bathrooms I've seen in any hotel I've stayed at. Very clean, no issues at all in this regard. We had dinner one night at the Juicy Rump. I thought the food was pretty average (had the lamb shank which was nice enough but the minuscule amount of mashed potato that came with it, along with the ratatouille that was cold and bland) but my partner thought his meal was pretty good. Probably wouldn't eat there again, was definitely overpriced. We ordered a couple of things through room service which were alright, but again, pricey. The thing that lets this hotel down and will prevent us from ever staying there again is the ridiculous and relentless noise, making it impossible to relax. Even with our TV on and listening to things through headphones on my laptop, the noise just di not stop. We booked for three nights and ended up leaving before the third night. Would have left before the second night but wasn't prepared to throw away that much money. We were in block 5 in a ground floor room (5117), which apparently is a deluxe room. As mentioned above, the room itself was very nice although being on the ground floor we didn't get the promised "amazing" mountain view. This aside, the constant noise completely ruined our stay. On our first night, we were unlucky enough to have inconsiderate people staying in the room next to ours (it was inter-connecting which was super annoying). We rang reception who sent security to deal with them immediately. In hindsight, I'm not sure whether they actually were excessively noisy or whether the sound they were making just sounded worse than it was. At all hours of the day and night, countless numbers of people were walking in and out of the building, closing/slamming doors which made the noise of slamming emanate throughout the entire building. The lack of sound insulation ensured that even conversations people were having outside the rooms at a normal volume were made to sound like they were shouting. Every single thing (housekeeping, room service deliveries, people coming and going, people walking upstairs, just EVERYTHING) echoed and was so loud it may as well have been happening in our actual room. I reckon I got about three hours sleep over two nights, despite using earplugs. Even my partner, who is the world's deepest sleeper and could sleep through anything, commented on the noise and how the hotel was far and away the noisiest we have ever stayed at. Even in the middle of Times Square in New York City and in dingy backpacker hostels in San Francisco we didn't encounter anywhere near the amount of noise as we did at Crowne Plaza Alice Springs. Despite the lovely room, we would never stay here again and this would have been a 2 star rating if not for the room being as nice as it was.
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Date of stay: November 2020
Service
Sleep Quality
Room Tip: Don't stay here if you want to sleep, or a quiet & relaxing stay. Building 5...
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1 Helpful vote
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters
Responded Dec 12, 2020
Hi ejm84, I appreciate your taking the time time of the day to share your review with us. The hotel team endeavors to provide a pleasant encounter for all our guests and your favorable remarks about the staff and room are certainly appreciated. I am sorry for the discomfort caused by the disturbing noise levels and room allocation you received. Please know that we aim to offer everything you need and to spare you from anything that could bother you. Be assured that I have shared your comments with the hotel management as a source of our journey to improve. I’m sure measures will be in place to enhance the soundproofing and guest satisfaction. We value your feedback, and we hope that we can truly become a 'home away from home' for you. We certainly would be delighted to welcome you back soon. Warmest regards, Zel N. Case Manager IHGService
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wbrianna wrote a review Oct 2020
Mission Beach, Australia37 contributions6 helpful votes
We were terribly dissapointed with the casino and its beer being served hot and the drinks are ridiculously expensive! also very unruly and annoying clientele, our room service meal was cold on arrival and not eaten, breakfast in the morning at tali took over 45 minutes for our tea and coffees to arrive, breakfast about an hour with uncooked bacon, dirty plates left on tables with numerous wait staff walking straight by without clearing the tables and left there for the whole time we were there, they also left us sitting with our plates for over 20 minutes. Overall very dissapointed with our stay. The reception staff and duty manager were fabulous, but overall other staff need serious retraining.
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Date of stay: September 2020Trip type: Traveled on business
1 Helpful vote
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Response from IHG Service, Owner at Crowne Plaza Alice Springs Lasseters
Responded Nov 8, 2020
Hello wbrianna, This is in response to your review of our Crowne Plaza Alice Springs Lasseters. We appreciate you choosing to stay with us, and I hope that you are well and safe. I am sorry to hear that you are disappointed with your dining experience, with the food being service called and poor service. Trust that our hotels do their best to ensure an exceptional experience for all our guests and know that your remarks are always important. Guests’ feedback is paramount in helping us be the best at what we do. We’ll reference your concerns with our hotel’s upper management for immediate action in making improvements in our services. I’m hopeful we can still win back your heart and continue to try us for your future travels. Best, Ronald R. Case Manager IHGService
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464debbieg wrote a review Oct 2020
Surfers Paradise, Australia39 contributions4 helpful votes
Reception staff very accomodating and helpful. Room large king size bed very comfy. Bathroom upgraded very clean. Room opened onto small patio and green grass. Buffet breakfast included in price delicious.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Ground floor room very quiet lovely patio onto grass.
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PRICE RANGE
$78 - $120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lasseters hotel alice springs
LOCATION
AustraliaNorthern TerritoryRed CentreAlice Springs
NUMBER OF ROOMS
205
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Frequently Asked Questions about Crowne Plaza Alice Springs Lasseters
Which popular attractions are close to Crowne Plaza Alice Springs Lasseters?
Nearby attractions include Lasseters Casino (0.08 miles), Red Centre Farm (0.7 miles), and Stuart Memorial (0.7 miles).
What are some of the property amenities at Crowne Plaza Alice Springs Lasseters?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Alice Springs Lasseters?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Alice Springs Lasseters?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Alice Springs Lasseters?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Alice Springs Lasseters?
Conveniently located restaurants include Hanuman Alice Springs, Simply Korean Restaurant, and Saltbush Restaurant.
Are there opportunities to exercise at Crowne Plaza Alice Springs Lasseters?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Crowne Plaza Alice Springs Lasseters have an airport shuttle?
Yes, Crowne Plaza Alice Springs Lasseters offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Alice Springs Lasseters?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Alice Springs Lasseters offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Alice Springs Lasseters?
Many travelers enjoy visiting Alice Springs Telegraph Station Historical Reserve (3.1 miles).