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Diplomat Alice Springs

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Diplomat Alice Springs
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255 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The motel provided everything I needed before and after my larapinta trek. The location is close to Alice Springs tourist spots and the shopping precinct. Staff were friendly and ensured my staff was comfortable

Review collected in partnership with this hotel

Helpful?
Thank Jeff P
Caloundra
1 review
4 of 5 stars Reviewed 2 weeks ago

Mall, supermarkets almost on door step. Easy walk to Todd River (dry!) Airport shuttle and tour coaches pick up at this hotel. There are various grades of accomodation. Check when booking. There is a quite difference between standard and superior

Review collected in partnership with this hotel

Helpful?
Thank 330patricia
Sydney, Australia
Level Contributor
81 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The location of our room is not great. It is the building behind Uncles Tavern. I got woken up in the middle of the night by people shouting and noisy cars. It was booked via Agoda, maybe that's why it was cheap. Didn't get a good sleep in the 2 nights I've been here. 😡 We got an old room,... More 

Helpful?
1 Thank MAngelUy
Perth, Australia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are plusses and minuses with this Hotel. Consistency would be nice, but unfortunately, it doesn't deliver. Work puts me up here and I have had a great room upstairs with tired bathroom and an air conditioner that needs to be replaced. On other occasions for a stop in before taking a plane, we have had a refurbished downstairs room,... More 

Helpful?
2 Thank darkdreams64
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Thank you darkdreams64 for taking the time to review the Diplomat, I am sorry to hear your stay has not always been pleasant. We offer different room categories, from budget and economy rooms - basic and directed to the backpacker market or travelers looking for affordable accommodation for a quick stopover - to superior rooms, featuring renovated bathrooms. This clearly... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 5 weeks ago

Located right besides the city center and nearby all tour offices. Definitely a great place for families that like to travel by local tours. The staff were very helpful in accommodating our request and necessity.

Review collected in partnership with this hotel

Helpful?
Thank 464mels
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Thank you very much 464mels for taking the time to review the Diplomat! I am glad you had a pleasant stay and you valued our central location and our friendly staff! We hope to welcome you back to the Diplomat soon! Kind Regards, Roberta Rusconi More 

Adelaide, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2016

The Diplomat is the ideal place to stay if you want a motel in the centre of Alice Springs. We chose a room with refurbished en suite and it was well worth it. Lovely, spacious and spotlessly clean room as was the rest of the accommodation. All staff were friendly and helpful from the moment we checked in. The restaurant... More 

Review collected in partnership with this hotel

Helpful?
Thank briksue
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Thank you very much Birksue for your kind review, We are happy to hear you had a lovely stay and you enjoyed our central location, facilities and amenities. We look forward to welcoming you back to The Diplomat soon! Kind regards, Roberta Rusconi More 

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 17, 2016

We had a group of 18 seniors staying here for 5 nights. Our rooms were not made up every day, some were and some were not. One of our people was locked in the bathroom with our driver having to get a tool to get him out. This was not repaired while we were there. It is a great position,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank glens125
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Glens125, Thank you for taking the time to review our property. We would like to apologize once again for the inconvenience created and confirm that our staff has now been under extensive training and Management is working diligently with the Housekeeping Department to ensure the above does not occur in the future. We sincerely hope you enjoyed the rest of... More 

Travelers are raving about these Alice Springs hotels

Stanton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 14, 2016

This is a harmless hotel. Generally clean, helpful staff, and very well located to the centre of town. It's not plush, or exciting, and you may be able to get better. But if you just want something unobjectionable then at the price this should do well.

Review collected in partnership with this hotel

Helpful?
1 Thank KristieMiller
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Thank you KristieMiller for taking the time to review the Diplomat! We are glad you enjoyed your stay with us. We hope to welcome you back again soon. Kind Regards, Roberta Rusconi More 

Ulverstone, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 7, 2016

There were a few disappointing aspects. First the Television did not pick up ABC nor SBS,, Secondly The shower was clogged with calcium and did not work and the SPA was not working. The unit was spacious but overall not worth the price.

Review collected in partnership with this hotel

Helpful?
1 Thank TonyKerry M
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

TonyKerry M, Thank you for reviewing our property. Your comments about the bathroom have been noted and will be passed on to the relevant departments. I do apologize about few channels being unavailable during your stay due to a maintenance issue. Kind regards, Roberta Rusconi More 

Perth, Australia
1 review
3 of 5 stars Reviewed June 7, 2016

Very good location. Room is not clean. Restaurant quality food is awesome. Front desk staff are not into the average welcome professionalism. I have been given room upstairs next to the tavern. Friday night was crowded with lots of noise till late.

Review collected in partnership with this hotel

Helpful?
Thank Mahmoud H
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Mahmoud H, Thank you for sharing your comments about your recent stay here at the Diplomat. We are glad you enjoyed our central location and dining experience. Please note that our Economy Rooms are located above Uncles Tavern and for this reason offered at a cheaper rate. Our guests are welcome to upgrade to our newly renovated Superior Rooms for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Stumps Family Restaurant
Stumps Family Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
City center; 50 m from mall. ... more   less 

Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Location: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: $81 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diplomat Alice Springs 3.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs
Hotel Style:
#5 Business Hotel in Alice Springs
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