Big Hostel
212 Elizabeth St Surry Hills, Sydney, New South Wales 2010 Australia
Lowest prices for your stay
$67
Free cancellation until 08/18/22
$71
$57
Free cancellation until 08/19/22
Hotels.com
Travelocity$71
Priceline
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Full view
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Room & Suite (69)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 03/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 217 Specialty lodging in Sydney
Location
4.4
Cleanliness
4.0
Service
4.1
Value
4.1
Big Hostel is situated in Sydney just minutes walk to Central Station and the City. We are a stylish Budget Boutique Accommodation. Big Hostel's facilities include access to our rooftop area that is fully equipped with BBQ facilities and a outdoor dining area, a commercial kitchen, self serve laundry , locker hire, bag storage hire, disabled access, 24 hour security access. We offer Free Wi-Fi for every stay.
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Property amenities
Free internet
Wifi
Vending machine
BBQ facilities
Baggage storage
24-hour front desk
Laundry service
Self-serve laundry
Non-smoking hotel
Outdoor furniture
Shared kitchen
Shared lounge / TV area
Sun terrace
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Room features
Air conditioning
Safe
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, French, Spanish, Chinese and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
390Restaurantswithin 0.3 miles
48Attractionswithin 0.3 miles
Contact
212 Elizabeth St Surry Hills, Sydney, New South Wales 2010 Australia
Getting there
CentralSydney Trains5 min
MuseumSydney Trains6 min
Rental CarsSee rental cars from $24/day
469Reviews9Q+A43Room tips
Reviews
Traveler rating
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- 211
- 66
- 25
- 7
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Most Recent
I've stay there quite a long time during the 2021 year and I was feeling like I was at home. The number of guest was very low because of the Covid. The staff is nice and the small size of the hotel makes it feels as a second home. I've got good memories from this place
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Date of stay: September 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Absolutely terrible. I’m a seasoned backpacker and I’ve not stayed in a more inhospitable place in Aus. The rooms and bathroom were dirty and the manager was unaccommodating and arrogant. To elaborate we booked a room of 4 as we had friends arriving later (so paid for beds unoccupied), we were separated and told that there was nothing the hostel could do to accommodate. Usually in this scenario all hostels would a) inform upfront that the are unable to accommodate b) offer free cancellation upon arrival. Neither had been offered, instead blame was placed on errors with the ‘allocation system’ or an inexperience employee. We waited to speak to the manager who was in contactable over the weekend and was completely disinterested. We will not be staying again and do not recommend to other groups travelling (read previous reviews).…
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Date of stay: April 2022Trip type: Traveled with friends
Room Tip: Avoid travelling in groups
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+ hotel is close to city center, next to china town and close to main railway station (5 min by walk) + personnel + we used 2 person room, which was quite spacious, clean and functional has private bathroom. + luggage storage
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Date of stay: March 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I often work overseas, and I rent my apartment before I leave, so I usually stay at Big Hostel. This place is one of the best run accommodation places in Sydney. The place is ALWAYS clean and well presented and the staff are nothing short of first class and very helpful Outstanding is the Manager Helen. This young lady is truly a dedicated person when it comes to keeping the property in good shape. This Hostel caters for a wide variety of guests, from backpackers to families to tourist visitors to Sydney and even workers who are temporarily assigned to Sydney projects. The rooms are clean and fresh and the bathrooms outstanding. It is hard to call this place a "hostel" or "backpackers" as it is definitely several levels above that classification Breakfast is supplied each morning and is really nice. The place has free WiFi throughout and offers free Yoga classes weekly. It is located close to the main Central Station rail and has an airport shuttle available. I have stayed at Big Hostel on many occasions now and have NEVER been disappointed. Well done and thank you to Helen and her Team.…
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Date of stay: February 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
AnnieTraveller2013 wrote a review Dec 2019
Milton Keynes, United Kingdom170 contributions93 helpful votes
Lovely welcome when we arrived, the reception staff could not have been more helpful. En suite room was ok with small shower room. Lots of attraction information available. We used the shared kitchen for breakfast, all part of the experience. We were able to walk (less than 10 minutes) from the station to the hotel.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Big Hostel was a very pleasant place to spend the night. As a senior I usually avoid hostels but found my private room and bath to be to my liking. Just a short walk to Central Station, Chinatown and Surrey hills restaurants makes Big Hostel well located. I found the staff to be very accommodating and the breakfast just enough to get me started on my journey. I will stay again.,
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Date of stay: July 2019Trip type: Traveled solo
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Serious safety incident
A real shame that one member of staff ruined the experience for us. The hostel itself had everything we needed and the staff at reception were always happy to help. However, one member of staff (I think his name was John) thought it was appropriate to hug my friend while she was sat down receiving bad news from home on her phone while his friends looked on and laughed. We are two young women travelling alone and we don’t appreciate being made to feel uncomfortable to satisfy what we presume was an exhilarating game of dares. This ruined our experience at the hostel and prevented us from booking a longer stay. Staff should know better.
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Date of stay: May 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from AusHellen, General Manager at Big Hostel
Responded Jun 26, 2019
Lucy, we have emailed yourself and your friend, that was not a member of staff and you are falsely accusing our staff of sexual harassment .. it is very unfair as we privately emailed and advised it was a German traveler and nothing to do with our staff .. Hostelworld also removed this same review for this reason and also contacted you .. the guest apologised when hearing your complaint and I can provide his email address to confirm he was not working for us but a fellow backpacker - we were very kind to you and your friend at reception- it is totally unfair to slander the business with a wrong assumption, I back your view on an unwanted hug but this review is not correct, please remove it - sexual harassment is a serious claim and you simply got your facts wrong - I am very disappointed with both of you - wrongful claims of sexual harassment is despised in this day and age and since you did not remove it after we contacted you .. shame on you - let me know if you would like to contact Johannes - the German backpacker that hugged you? your disregard to amend your inaccurate review is a reflection on you and not us .. it is your credibility that is also sacrificed
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I stayed there for 6 nights. I stayed in two different 4-bed dormitories. It was very nice to have an ensuite bathroom and it was cleaned every day. However the beds were a bit noisy in both rooms. It would be perfect if there were individual bed lights to read a book in the evening and an individual plug for each bed. The basic breakfast was included (cereals, milk, bread,...), I really liked that. The hotel was quiet most of the time (this is not a party hostel!) and girls in my dorm were always very nice and quiet. I also appreciated that the reception was open 24h a day so we can check in late or check out early, and we can store our luggage for free. The staff was also very nice. I recommend this hostel if you are looking for budget accommodation in the city centre (the hostel is 5 minutes from Sydney central station and close to bus stops, perfect to visit the city using public transport).…
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Date of stay: April 2019Trip type: Traveled solo
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from BigHostel, Big Hostel Crew at Big Hostel
Responded Jun 25, 2019
Hi there, thanks for the review. We're glad to hear you enjoyed your stay. We look forward to having you back at Big Hostel again soon
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I am very please with the Big Hostel. The hostel is in the perfect location. Just a five minutes walk to the Central station. Not far from the Hyde Park. The staff members ROCK!!! I met many nice travelers and staff members at the BH . Steve the front desk receptionist is really a great guy very helpful!! The TV room is really nice. It attach to the Kitchen and tables there to enjoy breakfast with other fellows. Kitchen open up around the clock so you can enjoy getting your mid night snack stored in the food shelf or refrigerator. There is a roof top available to enjoy the fresh air and chit chat with travelers. I had an 8 bed dormitory which was fine with me. There also a locker available you just need to buy your own lock. you can buy a small combination number lock at the front desk. If you want a lock with a key you need to get it at the "Convience store" for $5AU. same price for the combination lock. I prefer the lock with key type so it easier to open and close especially at night when there others sleeping at night so, you do not have to worry using the flash light to look at the number on the combination lock. When checking in they provide you a clean sheet and pillow case you put on by your self and remove the sheet and pillow case before check out. I had a hard time putting sheet on on the top bunk bed. As far as for breakfast, Food are totally alternative. What you get is bread for toast, cereal, tea and coffee. The Kitchen have a lot of ample space for cooking and storing your food. There is a computer available if you get tired of using your laptop or your phone of courses. Location is about 98 walk score. There a 7-11 store, Convience store, Yok Yok Thai restaurant just two blocks very good thai food. Spicy I am is another Thai restaurant. Vietnamese restaurant I did not dry. Sash Japanese restaurant just one block is $$$ expensive it basically a shared type of food I had small taco sushi for $9 I had two of them total of $18 plus surchage total of $20.00 the waitress are very friendly, chef is great. Laudnry is available to do a load is $8.00 total. cup of soap $1.00 Wash is $4.00 Dry is $4.00 Totalis $9.00 Very clean Very friendly totally secure Location is great Next time I stay at the big hostel I want to get a 4 bed dormitory type with a private bathroom disabled access.…
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Date of stay: April 2019Trip type: Traveled solo
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from BigHostel, Big Hostel Crew at Big Hostel
Responded Jun 25, 2019
Hi there, thanks for the review. We're glad to hear you enjoyed your stay. We look forward to having you back at Big Hostel again soon
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Super friendly staff, big kitchen, clean. Good if your on a working holiday. Great location. Don’t really have a bad word to say. Rooms had a tv and a mirror in a 4bed. Friendly people. Big tv room and cool balcony. Maybe a little expensive but overall good hostel!
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Date of stay: April 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from BigHostel, Big Hostel Crew at Big Hostel
Responded Jun 25, 2019
Hi there, thanks for the review. We're glad to hear you enjoyed your stay. We look forward to having you back at Big Hostel again soon
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PRICE RANGE
$22 - $82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
big hotel sydney
LOCATION
AustraliaNew South WalesSydneySurry Hills
NUMBER OF ROOMS
36
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Claim Your Listing Frequently Asked Questions about Big Hostel
Which popular attractions are close to Big Hostel?
Nearby attractions include Mission Escape George St (0.2 miles), Local Sauce Tours (0.3 miles), and Capitol Theatre (0.2 miles).
What are some of the property amenities at Big Hostel?
Some of the more popular amenities offered include laundry service, free internet access, and reduced mobility rooms.
What food & drink options are available at Big Hostel?
Guests can enjoy barbeque facilities during their stay.
What are some restaurants close to Big Hostel?
Conveniently located restaurants include Joe Black, Basket Brothers, and Single O Surry Hills.
Is Big Hostel located near the city center?
Yes, it is 0.7 miles away from the center of Sydney.
Are any cleaning services offered at Big Hostel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Big Hostel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.
Are there any historical sites close to Big Hostel?
Many travelers enjoy visiting Chinese Garden of Friendship (0.4 miles), State Theatre (0.7 miles), and St. Mary's Cathedral (0.7 miles).
Is Big Hostel accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.