I've stay there quite a long time during the 2021 year and I was feeling like I was at home. The number of guest was very low because of the Covid. The staff is nice and the small size of the hotel makes it feels as a second home. I've got good memories from this place
Absolutely terrible. I’m a seasoned backpacker and I’ve not stayed in a more inhospitable place in Aus. The rooms and bathroom were dirty and the manager was unaccommodating and arrogant. To elaborate we booked a room of 4 as we had friends arriving later (so paid for beds unoccupied), we were separated and told that there was nothing the hostel could do to accommodate. Usually in this scenario all hostels would a) inform upfront that the are unable to accommodate b) offer free cancellation upon arrival. Neither had been offered, instead blame was placed on errors with the ‘allocation system’ or an inexperience employee. We waited to speak to the manager who was in contactable over the weekend and was completely disinterested. We will not be staying again and do not recommend to other groups travelling (read previous reviews).…
+ hotel is close to city center, next to china town and close to main railway station (5 min by walk) + personnel + we used 2 person room, which was quite spacious, clean and functional has private bathroom. + luggage storage
I often work overseas, and I rent my apartment before I leave, so I usually stay at Big Hostel. This place is one of the best run accommodation places in Sydney. The place is ALWAYS clean and well presented and the staff are nothing short of first class and very helpful Outstanding is the Manager Helen. This young lady is truly a dedicated person when it comes to keeping the property in good shape. This Hostel caters for a wide variety of guests, from backpackers to families to tourist visitors to Sydney and even workers who are temporarily assigned to Sydney projects. The rooms are clean and fresh and the bathrooms outstanding. It is hard to call this place a "hostel" or "backpackers" as it is definitely several levels above that classification Breakfast is supplied each morning and is really nice. The place has free WiFi throughout and offers free Yoga classes weekly. It is located close to the main Central Station rail and has an airport shuttle available. I have stayed at Big Hostel on many occasions now and have NEVER been disappointed. Well done and thank you to Helen and her Team.…
Lovely welcome when we arrived, the reception staff could not have been more helpful. En suite room was ok with small shower room. Lots of attraction information available. We used the shared kitchen for breakfast, all part of the experience. We were able to walk (less than 10 minutes) from the station to the hotel.
Big Hostel was a very pleasant place to spend the night. As a senior I usually avoid hostels but found my private room and bath to be to my liking. Just a short walk to Central Station, Chinatown and Surrey hills restaurants makes Big Hostel well located. I found the staff to be very accommodating and the breakfast just enough to get me started on my journey. I will stay again.,
A real shame that one member of staff ruined the experience for us. The hostel itself had everything we needed and the staff at reception were always happy to help. However, one member of staff (I think his name was John) thought it was appropriate to hug my friend while she was sat down receiving bad news from home on her phone while his friends looked on and laughed. We are two young women travelling alone and we don’t appreciate being made to feel uncomfortable to satisfy what we presume was an exhilarating game of dares. This ruined our experience at the hostel and prevented us from booking a longer stay. Staff should know better.
I stayed there for 6 nights. I stayed in two different 4-bed dormitories. It was very nice to have an ensuite bathroom and it was cleaned every day. However the beds were a bit noisy in both rooms. It would be perfect if there were individual bed lights to read a book in the evening and an individual plug for each bed. The basic breakfast was included (cereals, milk, bread,...), I really liked that. The hotel was quiet most of the time (this is not a party hostel!) and girls in my dorm were always very nice and quiet. I also appreciated that the reception was open 24h a day so we can check in late or check out early, and we can store our luggage for free. The staff was also very nice. I recommend this hostel if you are looking for budget accommodation in the city centre (the hostel is 5 minutes from Sydney central station and close to bus stops, perfect to visit the city using public transport).…
I am very please with the Big Hostel. The hostel is in the perfect location. Just a five minutes walk to the Central station. Not far from the Hyde Park. The staff members ROCK!!! I met many nice travelers and staff members at the BH . Steve the front desk receptionist is really a great guy very helpful!! The TV room is really nice. It attach to the Kitchen and tables there to enjoy breakfast with other fellows. Kitchen open up around the clock so you can enjoy getting your mid night snack stored in the food shelf or refrigerator. There is a roof top available to enjoy the fresh air and chit chat with travelers. I had an 8 bed dormitory which was fine with me. There also a locker available you just need to buy your own lock. you can buy a small combination number lock at the front desk. If you want a lock with a key you need to get it at the "Convience store" for $5AU. same price for the combination lock. I prefer the lock with key type so it easier to open and close especially at night when there others sleeping at night so, you do not have to worry using the flash light to look at the number on the combination lock. When checking in they provide you a clean sheet and pillow case you put on by your self and remove the sheet and pillow case before check out. I had a hard time putting sheet on on the top bunk bed. As far as for breakfast, Food are totally alternative. What you get is bread for toast, cereal, tea and coffee. The Kitchen have a lot of ample space for cooking and storing your food. There is a computer available if you get tired of using your laptop or your phone of courses. Location is about 98 walk score. There a 7-11 store, Convience store, Yok Yok Thai restaurant just two blocks very good thai food. Spicy I am is another Thai restaurant. Vietnamese restaurant I did not dry. Sash Japanese restaurant just one block is $$$ expensive it basically a shared type of food I had small taco sushi for $9 I had two of them total of $18 plus surchage total of $20.00 the waitress are very friendly, chef is great. Laudnry is available to do a load is $8.00 total. cup of soap $1.00 Wash is $4.00 Dry is $4.00 Totalis $9.00 Very clean Very friendly totally secure Location is great Next time I stay at the big hostel I want to get a 4 bed dormitory type with a private bathroom disabled access.…
Super friendly staff, big kitchen, clean. Good if your on a working holiday. Great location. Don’t really have a bad word to say. Rooms had a tv and a mirror in a 4bed. Friendly people. Big tv room and cool balcony. Maybe a little expensive but overall good hostel!
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