Big Hostel
467 reviews
#10 of 220 Specialty Lodging in Sydney
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212 Elizabeth St Surry Hills, Sydney, New South Wales 2010 Australia
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
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About
#10 of 220 Specialty lodging in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice
Big Hostel is situated in Sydney just minutes walk to Central Station and the City. We are a stylish Budget Boutique Accommodation. Big Hostel's facilities include access to our rooftop area that is fully equipped with BBQ facilities and a outdoor dining area, a commercial kitchen, self serve laundry , locker hire, bag storage hire, disabled access, 24 hour security access. We offer Free Wi-Fi (communal areas only), Free continental breakfast daily, Free tea and coffee (all day), books, board games and DVD's. We also can assist with travel and tour bookings as well as airport shuttle transfers. In addition to this we can provide free information on the following: How to apply for a TFN, Medicare applications, Sim card setups ( free Vodafone sim cards), information on how to setup a bank account and any job seeking assistance required.
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Property amenities
Free internet
Wifi
Vending machine
BBQ facilities
Baggage storage
24-hour front desk
Laundry service
Self-serve laundry
Non-smoking hotel
Outdoor furniture
Shared kitchen
Shared lounge / TV area
Sun terrace
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Room features
Air conditioning
Safe
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, French, Spanish, Chinese and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
388Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
Contact
212 Elizabeth St Surry Hills, Sydney, New South Wales 2010 Australia
Getting there
CentralSydney Trains5 min
MuseumSydney Trains6 min
Rental CarsSee rental cars from $23/day
467Reviews9Q+A42Room tips
Reviews
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- 6
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Popular mentions
+ hotel is close to city center, next to china town and close to main railway station (5 min by walk) + personnel + we used 2 person room, which was quite spacious, clean and functional has private bathroom. + luggage storage
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Date of stay: March 2020
Rooms
Cleanliness
Service
Helpful
I often work overseas, and I rent my apartment before I leave, so I usually stay at Big Hostel. This place is one of the best run accommodation places in Sydney. The place is ALWAYS clean and well presented and the staff are nothing short of first class and very helpful Outstanding is the Manager Helen. This young lady is truly a dedicated person when it comes to keeping the property in good shape. This Hostel caters for a wide variety of guests, from backpackers to families to tourist visitors to Sydney and even workers who are temporarily assigned to Sydney projects. The rooms are clean and fresh and the bathrooms outstanding. It is hard to call this place a "hostel" or "backpackers" as it is definitely several levels above that classification Breakfast is supplied each morning and is really nice. The place has free WiFi throughout and offers free Yoga classes weekly. It is located close to the main Central Station rail and has an airport shuttle available. I have stayed at Big Hostel on many occasions now and have NEVER been disappointed. Well done and thank you to Helen and her Team.…
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Helpful
AnnieTraveller2013 wrote a review Dec 2019
Milton Keynes, United Kingdom170 contributions89 helpful votes
Lovely welcome when we arrived, the reception staff could not have been more helpful. En suite room was ok with small shower room. Lots of attraction information available. We used the shared kitchen for breakfast, all part of the experience. We were able to walk (less than 10 minutes) from the station to the hotel.
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Date of stay: October 2019
Location
Cleanliness
Service
2 Helpful votes
Helpful
Big Hostel was a very pleasant place to spend the night. As a senior I usually avoid hostels but found my private room and bath to be to my liking. Just a short walk to Central Station, Chinatown and Surrey hills restaurants makes Big Hostel well located. I found the staff to be very accommodating and the breakfast just enough to get me started on my journey. I will stay again.,
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Date of stay: July 2019Trip type: Traveled solo
Location
Cleanliness
Service
Helpful
Serious safety incident
A real shame that one member of staff ruined the experience for us. The hostel itself had everything we needed and the staff at reception were always happy to help. However, one member of staff (I think his name was John) thought it was appropriate to hug my friend while she was sat down receiving bad news from home on her phone while his friends looked on and laughed. We are two young women travelling alone and we don’t appreciate being made to feel uncomfortable to satisfy what we presume was an exhilarating game of dares. This ruined our experience at the hostel and prevented us from booking a longer stay. Staff should know better.
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Date of stay: May 2019Trip type: Traveled with friends
Helpful
Response from AusHellen, General Manager at Big Hostel
Responded Jun 26, 2019
Lucy, we have emailed yourself and your friend, that was not a member of staff and you are falsely accusing our staff of sexual harassment .. it is very unfair as we privately emailed and advised it was a German traveler and nothing to do with our staff .. Hostelworld also removed this same review for this reason and also contacted you .. the guest apologised when hearing your complaint and I can provide his email address to confirm he was not working for us but a fellow backpacker - we were very kind to you and your friend at reception- it is totally unfair to slander the business with a wrong assumption, I back your view on an unwanted hug but this review is not correct, please remove it - sexual harassment is a serious claim and you simply got your facts wrong - I am very disappointed with both of you - wrongful claims of sexual harassment is despised in this day and age and since you did not remove it after we contacted you .. shame on you - let me know if you would like to contact Johannes - the German backpacker that hugged you? your disregard to amend your inaccurate review is a reflection on you and not us .. it is your credibility that is also sacrificed
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PRICE RANGE
$23 - $79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
big hotel sydney
LOCATION
AustraliaNew South WalesSydneySurry Hills
NUMBER OF ROOMS
36
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Claim Your Listing Frequently Asked Questions about Big Hostel
Which popular attractions are close to Big Hostel?
Nearby attractions include Mission Escape George St (0.2 miles), AussieYou Tours (0.3 miles), and Capitol Theatre (0.2 miles).
What are some of the property amenities at Big Hostel?
Some of the more popular amenities offered include laundry service, free internet access, and reduced mobility rooms.
What food & drink options are available at Big Hostel?
Guests can enjoy barbeque facilities during their stay.
What are some restaurants close to Big Hostel?
Conveniently located restaurants include Single O Surry Hills, Joe Black, and Basket Brothers.
Is Big Hostel located near the city center?
Yes, it is 0.7 miles away from the center of Sydney.
Are any cleaning services offered at Big Hostel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Big Hostel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.
Are there any historical sites close to Big Hostel?
Many travelers enjoy visiting Chinese Garden of Friendship (0.4 miles), State Theatre (0.7 miles), and St. Mary's Cathedral (0.8 miles).
Is Big Hostel accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.