Zara Tower Hotel - Luxury Suites and Apartments
579 reviews
#18 of 204 Hotels in Sydney
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61 - 65 Wentworth Ave, Sydney, New South Wales 2000 Australia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Zara Tower Hotel - Luxury Suites and Apartments
Updated 06/09/20
About
#18 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice
Zara Tower Hotel offers luxurious accommodation in both our Soho Style suites and Luxe apartments. Situated in Sydney on the fringe of the bustling Sydney City centre and über trendy Surry Hills district. We offer premium living accommodation for short or long-term clientele. All our accommodation is extremely spacious, stylish and have the conveniences of having a fully stocked kitchen.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Complimentary instant cofffee
Children's television networks
Baggage storage
Concierge
24-hour front desk
Paid public parking on-site
Wifi
Complimentary tea
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Dishwasher
Microwave
Flatscreen TV
Bath / shower
Private balcony
Safe
Seating area
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
391Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
Contact
61 - 65 Wentworth Ave, Sydney, New South Wales 2000 Australia
Getting there
MuseumSydney Trains4 min
CentralSydney Trains7 min
579Reviews10Q+A100Room tips
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Popular mentions
Have stayed at Zara twice now - first on a business trip by myself and it was so great that I booked again for a 3 bedroom apartment with my kids. Very central location. Enormous apartments. So nice having the option of cooking or getting on of the delicious take aways near by. Had a balcony with my kids, so good spot for an evening glass of wine. Car parking included. Friendly staff, able to accommodate random kid requests. Super clean. I look forward to returning and highly recommend to anyone visiting Sydney or having a staycation.
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Date of stay: February 2020Trip type: Traveled with family
Helpful
Response from Manager Zara Tower, Other at Zara Tower Hotel - Luxury Suites and Apartments
Responded 2 weeks ago
Dear Susie, Thank you for taking the time to review your 2 stays at Zara Tower. We are so pleased to hear that we were able to accommodate you for both business and family time! We do believe we have something for everyone. We look forward to welcoming you again. Zara Tower Management Team
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I caution those against staying in these apartments & begin by saying that I have opened a case with The Department Of Fair Trading against this company. The service they offer is highly unprofessional & borderline criminal. It was discovered post check-out that my partners Gucci wrist watch had been left behind. Contact was made between Zara & myself on 3 seperate occasions both via email & over the phone, it was established that the watch had been found by the cleaners & that we would be collecting it. Following this phone conversation/email, 3 weeks on we had arrived in the city to collect the watch only to be told that the staff had “disposed” of it. Insufficient compensation of less than 40% of the watches value was offered. Only after expressing my disgust & educating the manager on the legalities around the disposal of lost property. If anyone has had a similar incident with this hotel please make contact with me.…
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Date of stay: December 2020Trip type: Traveled with friends
Helpful
Response from Manager Zara Tower, Other at Zara Tower Hotel - Luxury Suites and Apartments
Responded Jan 9, 2021
Zara Tower Management take this allegation extremely seriously. Our staff have followed our lost property procedure, and we had been in email communication with the guest that booked the room regarding this lost property item. We informed her of finding the watch, and following our procedures, that we would keep the item for 48 hours and if she wished to have it returned via post we would require payment for the post. We did not get confirmation of this payment, the next communication we received was a phone call over 3 weeks later. We apologise profusely for the perceived miscommunication. Unfortunately the item was disposed of, there is no evidence of anything criminal and we take this allegation very seriously. As a gesture of good faith we offered to reimburse you partially for your loss, which has not been accepted.
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I have recently finished a 4 month stay at Zara Tower and I couldn’t have been more impressed. The two bedroom apartment was spacious and homely and had what we needed for our time there. It was great to have friendly and helpful staff on the desk 24/7 who could always be contacted if needed. I was particularly impressed with Tim who from the start to the end greeted us with a friendly smile and was always happy to chat. His knowledge of Sydney was immense, and I now have some great places to check out from saltwater pools and beaches to restaurants and bars. I am really missing the team at Zara Tower and whenever I am around I will for sure pop in for a chat. Thanks for making our time so positive and comfortable.
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Date of stay: July 2020
Location
Service
Sleep Quality
Helpful
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff, notably Tim at the front desk. He was incredibly helpful and generous with his time and advice. We have never been to the area and really felt like Tim went out of his way to make the stay special for us. Always there to point us in the right direction and always with the biggest smile, extreme professionalism and just all-around expert in his field. I could give a better recommendation and have to credit much of it to the amazing staff. Thank you Zara hotel. Thanks for making our visit to Sydney that much better.
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Date of stay: October 2020Trip type: Traveled on business
Value
Location
Service
Helpful
Response from Manager Zara Tower, Other at Zara Tower Hotel - Luxury Suites and Apartments
Responded Oct 18, 2020
Thank you for your fantastic review Alex. The whole of the Zara Tower team really appreciates hearing such positive feedback, and we will ensure to pass on to Tim how much his recommendations and service was appreciated by you. We love hearing that you were able to explore our fabulous location. We look forward to welcoming you again in the near future! Warm Regards, Zara Tower Management Team
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Tim is the most amazing concierge that I have ever encountered. His devotion to service is truly second to none and we would’ve had half the experience had it not been for his relentless passion for excellence.
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
PRICE RANGE
$130 - $226 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
57
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Claim Your Listing Frequently Asked Questions about Zara Tower Hotel - Luxury Suites and Apartments
Which popular attractions are close to Zara Tower Hotel - Luxury Suites and Apartments?
Nearby attractions include Mission Escape George St (0.2 miles), Mission Escape Pitt St (0.3 miles), and Slide (0.2 miles).
What are some of the property amenities at Zara Tower Hotel - Luxury Suites and Apartments?
Some of the more popular amenities offered include free wifi, a fitness center, and dry cleaning.
Which room amenities are available at Zara Tower Hotel - Luxury Suites and Apartments?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Zara Tower Hotel - Luxury Suites and Apartments?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Zara Tower Hotel - Luxury Suites and Apartments?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Zara Tower Hotel - Luxury Suites and Apartments?
Conveniently located restaurants include Claires kitchen at le Salon, Single O Surry Hills, and Joe Black.
Are there opportunities to exercise at Zara Tower Hotel - Luxury Suites and Apartments?
Yes, guests have access to a fitness center during their stay.
Is Zara Tower Hotel - Luxury Suites and Apartments located near the city center?
Yes, it is 0.6 miles away from the center of Sydney.
Are any cleaning services offered at Zara Tower Hotel - Luxury Suites and Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Zara Tower Hotel - Luxury Suites and Apartments?
Many travelers enjoy visiting Chinese Garden of Friendship (0.4 miles), State Theatre (0.6 miles), and St. Mary's Cathedral (0.8 miles).