The suite provided more space than an average hotel room. However the food provided was of low quality. The connection of the TV to the internet was not possible, so could not make use of netflix nor youtube. Manyy defects in the bathroom tiles and appliances cracked. Could be better maintained. The place was clean otherwise.
The rooms were big and clean. Hospitality was amazing all staff were helpful and very professional. It was a great stay and we look forward in staying here again. Location was great with lots of shops and a shopping mall across the road. The apartment had a shared swimming pool and steam room.
I am writing this review as it was requested post my visit, otherwise I wouldn't have really bothered. Have stayed here many times previously but not for a number of years. Prefer to stay at the nearby Meriton Waterloo and on this occasion I couldn't get in. Zetland is generally cheaper and honestly there's a reason. It's good, I want to stress, but it's getting tired and I found some weirdness with a hidden cassette A/C system in what was ducting. Anyway, the location is good with it's proximity to the East Village and the staff are always friendly, if not seemingly a bit inexperienced.
Spacious living area, well lit and bright. Modern fittings, good sized balcony. Service was minimal but all that was needed. Very helpful reception staff, nothing was too much trouble. Quiet apartment, no sound from other guests, little traffic noise. Very good overall. Only slight criticism was the shortage of kitchen utensils - the basics were all there, but not enough of everything.
The facilities of the hotel are very good. The staff are generally excellent and helpful. But the housekeeping staff are careless. The housekeeping is altogether very bad, and if I were running the hotel I would sack the person in charge of housekeeping as my first step. Also my room needed some refreshing - the bathroom floor was very bad, one part of the carpet was torn and dangerous.
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