When staying at Sofitel for a week, I was pleased with the cleanliness and quality of the room in which I stayed. I didn't hear any outside noises and the complimentary amenities were of a high quality. The view was somewhat left to be desired (viewing the back of another building), however I wasn't staying in the hotel for a view so was alright with this. The restaurant on level 5 was fantastic, with the gnocchi being a highlight for me! I did have a few issues with the service - reservations had incorrectly booked me to have 2 rooms on Monday and none on Sunday rather than booking one room Friday to Thursday. This took between 30-60 minutes at the front desk to sort out, and still not charged correctly based on my requirements (Friday to Sunday booked personally, Monday to Thursday booked for work). My card was then charged for minibar usage at the end of my stay, even though I had paid this upon checkout (this was resolved quickly once I called up to dispute the additional charge, however it did dampen my experience given the reservation issue). Overall a good experience, maybe I was unlucky to have the issues that I had. I would go back and stay at Sofitel again.

I choose this hotel as a solo traveller as I wanted to be in a very central location close to Circular Quays and the ferries. I have no major complaints: the bed was very comfortable and the room clean. I did not have breakfast in the hotel so I cannot comment on the quality of the food offered. The only negative mark is the policy of having to pay a $75 per day of deposit which is refundable 5 days after the check-out. This is quite unusual as hotels can charge the credit card in case of damages. To conclude, a good choice and I would come back if in Sydney.

Second stay in this lovely, traditional hotel. Enjoyed great location, spacious design, excellent service, good food, very pleasant room. But one problem... Room situated on 6th floor directly above restaurant, and twice a day (coinciding with breakfast and dinner times), couple of hours of extremely irritating noise from metal chairs constantly scraping on tiled floor. Staff sympathetic, even ordered free bottle of fizz as compensation. But noise persisted. Question is why hotel hasn't done something to avoid this problem: rubber tips on legs of chairs? rug or carpet on tiles? Or is it cheaper to hand out bottles of wine to guests who complain?