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Sofitel Sydney Wentworth

61-101 Phillip St, Sydney, New South Wales 2000 Australia
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Traveler (1278)
Room & Suite (919)
Dining (138)

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About

#94 of 208 hotels in Sydney
Location
4.5
Cleanliness
4.4
Service
4.2
Value
3.8
Amidst the vibrant bustle of the Sydney CBD, Sofitel Sydney Wentworth offers a luxury escape without equal. Experience a heritage-listed hotel that combines French elegance and traditions with sophisticated comfort, creating a world class 5-star destination for the most discerning travellers. Perfectly located in the heart of the shopping and entertainment district and only minutes from famous attractions including the Opera House, the Harbour Bridge, the Rocks and Royal Botanic Gardens, Sofitel Sydney Wentworth is a tranquil haven boasting 436 luxury rooms and suites including the uniquely designed signature Sofitel MyBed and the luxurious and sustainable Balmain Paris Fashion collection. Rediscover Soirée Bar, Sydney’s renowned address for its extensive curated cocktails, premium gins, whisky, French champagne and the so famous Wentworth High Tea. To experience the highest quality and contemporary French-inspired cuisine with local Australian flavours, discover the hidden gem, surrounded by natural light and a reposeful and charming garden courtyard in the heart of the CBD, the Garden Court Restaurant.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking nearby
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Walk-in shower
Room service
Safe
VIP room facilities
Bath / shower
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, Chinese
See what other travelers are saying
  • KMJacobson
    Melbourne, Australia1 contribution
    Stay was good, service can be approved
    When staying at Sofitel for a week, I was pleased with the cleanliness and quality of the room in which I stayed. I didn't hear any outside noises and the complimentary amenities were of a high quality. The view was somewhat left to be desired (viewing the back of another building), however I wasn't staying in the hotel for a view so was alright with this. The restaurant on level 5 was fantastic, with the gnocchi being a highlight for me! I did have a few issues with the service - reservations had incorrectly booked me to have 2 rooms on Monday and none on Sunday rather than booking one room Friday to Thursday. This took between 30-60 minutes at the front desk to sort out, and still not charged correctly based on my requirements (Friday to Sunday booked personally, Monday to Thursday booked for work). My card was then charged for minibar usage at the end of my stay, even though I had paid this upon checkout (this was resolved quickly once I called up to dispute the additional charge, however it did dampen my experience given the reservation issue). Overall a good experience, maybe I was unlucky to have the issues that I had. I would go back and stay at Sofitel again.
    Bonjour KMJacobson, It is wonderful to read that you enjoyed most aspects of your stay and the food in Garden Court Restaurant. Please accept our apologies for the misunderstanding regarding your reservation dates and the time it took sort it out. I am also very sorry to hear that you were incorrectly charged. Your comments have been shared with relevant departments. It is my hope that we will have the pleasure of welcoming you back in the near future. Kind regards, Sam Panetta General Manager
    Written January 21, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Traveled on business
    Written January 19, 2020
  • Elisabeth
    United Kingdom31 contributions
    Good stay
    I choose this hotel as a solo traveller as I wanted to be in a very central location close to Circular Quays and the ferries. I have no major complaints: the bed was very comfortable and the room clean. I did not have breakfast in the hotel so I cannot comment on the quality of the food offered. The only negative mark is the policy of having to pay a $75 per day of deposit which is refundable 5 days after the check-out. This is quite unusual as hotels can charge the credit card in case of damages. To conclude, a good choice and I would come back if in Sydney.
    Bonjour ElisabethMon, It is lovely to hear that you found our location to be central and that you enjoyed your recent stay in Sydney. I have taken on board your comments regarding the pre-authorization amount. It is a common procedure within hotels whilst the amount differs between properties. We hope to welcome you back next time you are visiting Sydney. Kind regards, Sam Panetta General Manager
    Written March 4, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Written March 1, 2020
  • barbev
    Melbourne, Australia38 contributions
    Enjoyable stay - but one small problem.
    Second stay in this lovely, traditional hotel. Enjoyed great location, spacious design, excellent service, good food, very pleasant room. But one problem... Room situated on 6th floor directly above restaurant, and twice a day (coinciding with breakfast and dinner times), couple of hours of extremely irritating noise from metal chairs constantly scraping on tiled floor. Staff sympathetic, even ordered free bottle of fizz as compensation. But noise persisted. Question is why hotel hasn't done something to avoid this problem: rubber tips on legs of chairs? rug or carpet on tiles? Or is it cheaper to hand out bottles of wine to guests who complain?
    Bonjour Barbev, Welcome back and thank you so much for sharing your feedback with us. Please accept our apologies for the disrupting noises coming from the restaurant. I will certainly share your comments with the restaurant team as this should not be happening. Thank you so much for letting us know. Kind regards, Sam Panetta General Manager
    Written January 21, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2020
    Traveled with friends
    Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Most Recent
Julie O wrote a review Sep 2023
Adelaide, Australia7 contributions8 helpful votes
I have been staying at this hotel for around 8 years, previously returning for the consistently good service and comfortable rooms. I have stayed at this hotel more than 200 nights. So writing this gives me no pleasure at all, and is very sad for one of my previously favourite destinations. The deterioration has been evident over the last year or so, but it is so dire now that I will never again return. This is not a 5 star hotel - I would call it 3.5-4 star at best. The rooms have no bottled water and a small glass fit only for a child - so don't be thirsty. Even Accor Diamond members cannot get a bottle of water for their room. There is no mini bar at all, you have to order it. The rooms have marks all over the walls and chipping paint. The pipes whine and shudder when people shower, so you get woken from 4am when the early risers get up. Some of the lifts are so consistently out of service that if the hotel is full you have to wait 15+ minutes to get from your room floor to the Lobby. I appreciate as a regular business traveller I can have high standards, but previously this hotel met them and more so, made a huge effort to resolve issues. Now, it feels like a cruise ship - churning through hundreds at a low rate and with no regard for service. With very high quality business hotels in the area that have been recently refurbished, I can safely say I won't be returning.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded 4 days ago
Bonjour bjr80, Thank you for sharing your recent experience with us on Trip Advisor. Please accept our sincere apologies for your stay, I can assure you this is not what we want for our guests and especially our Diamond members. We acknowledge the hotel is showing a few signs of age however I am pleased to share with you that we are planning a refurbishment this year and we hope you will give us another chance to welcome you back. Again, we are so sorry we let you down on this occasion & we hope we can welcome you back in the near future. Regards Lauren Job Director of Luxury Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott1867 wrote a review Sep 2023
Tweed Heads, Australia41 contributions18 helpful votes
One doesn't expect broken toilet seats and shower roses when paying premium prices for accommodation. The hotel seems modern in the foyer areas but is very aged on the floors and in the rooms. We were disappointed with the accommodation provided.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded 2 weeks ago
Bonjour Scott, Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I offer you my most sincere apologies, as I see from your scores and feedback that we disappointed you. I acknowledge that the Hotel may be showing a few signs of its age in various respects and within the boundaries given by the Hotel’s Heritage listing we are committed to the upkeep and maintenance of the Hotel, as well as the comfort and satisfaction of our guests. I am pleased to share with you that we are planning a refurbishment this year and we hope we will have the pleasure of welcoming you back. We appreciate you sharing your concerns, and it is our hope that you next visit could be truly magnifique as it should be. Warm Regards, Alley Prerana Guest Relation & Club Sofitel Luxury Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SadieMcDowall wrote a review Sep 2023
Brisbane, Australia1 contribution1 helpful vote
This is our favourite place to stay when we are in Sydney. It always exceeds our expectations. From check in, staff friendliness, quality and comfortable bedding, cleanliness, amenities and options for budget. We always stay in a club room which give you access to the luxury club lounge. Breakfast, afternoon tea and hors d oeuvres with alcoholic beverages late afternoon. No need to eat out. We upgraded to a suite again this visit which has a shower & full bath in the marble ensuite. Highly recommended for business or leisure. So close to The Quay, Pitt St Mall & Hyde Park.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded 2 weeks ago
Bonjour Sadie, Thank you for taking the time to leave your scores regarding your recent stay at Sofitel Sydney Wentworth. I am very pleased to read you enjoyed staying at the hotel and our team provided a superior service experience through out. I will share your comments with our team to encourage them to strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Warm Regards, Alley Prerana Guest Relation & Club Sofitel Luxury Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindt69 wrote a review Sep 2023
Brisbane, Australia40 contributions12 helpful votes
We thoroughly enjoyed our recent 4 night stay at the Sofitel Wentworth, a hotel that has stood the test of time. All staff we encountered were friendly and helpful, our daily rooms service was appreciated and the Soiree Bar was a haven to return to for a drink after a busy day sightseeing. Rooms are however a little dark and furnishings dated, however the bed and pillows were great!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded 3 weeks ago
Bonjour, We very much appreciate your scores and comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive valuable guest feedback. I acknowledge that the Hotel may be showing a few signs of its age in various respects and within the boundaries given by the Hotel’s Heritage listing we are committed to the upkeep and maintenance of the Hotel, as well as the comfort and satisfaction of our guests. I am pleased to share with you that we are planning a refurbishment this year and we hope we will have the pleasure of welcoming you back. Thank you again for sharing your experience, and we hope to see you again in the near future. Warm Regards, Alley Prerana Guest Relation & Club Sofitel Luxury Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thanks4havingme wrote a review Sep 2023
4 contributions
Stayed 2 nights Sat & Sun after checkin dropped bags off and headed out for night. When I got back and got into bed realised something wasn’t right with how bed was made. No mattress protector, sheets put on sideways so bottom of mattress not covered at all!! I had to strip bed and remake (with hospital corners) from scratch! (Not ideal at 1am!!) I do not expect this at a 3 star hotel let alone 5 star! Next day I asked housekeeping 3 times to fill up Body wash and moisturiser as it was empty - never happened.. I gave up speaking to people - just terrible service - won’t stay again..
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded 3 weeks ago
Bonjour, Thank you for taking the time to leave your scores regarding your recent stay at Sofitel Sydney Wentworth. I am sorry that your stay was disappointing and particularly for the feedback regarding the bedding in your room. Our Sofitel MyBeds are prepared to a set standard worldwide. I will definitely passed your comments onto our Executive Housekeeper to investigate why it wasn't this case and take appropriate action for the prevention of future inconvenience it may cause. Once again please accept my sincerest apology for the frustration and shortcomings that you have experienced during your time with us. I would like to also reassure you that your staff experience during this particular stay certainly does not reflect the typical standard that we pride ourselves on here at Sofitel Sydney Wentworth. Although you have mentioned that you would not stay with us again, I hope that you would reconsider so that that you will give us the opportunity to better serve you in the future. Warm Regards, Alley Prerana Guest Relation & Club Sofitel Luxury Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sushant p wrote a review Aug 2023
3 contributions1 helpful vote
The experience, hospitality and courtesy of staff was excellent. We booked a premium room and club manager Joaoa was kind enough to check the early check-in availability and provide a room for my family while I was working in city. This provided me peace of mind that the hotel took care of my family while I get going with my usual business. I believe this itself was value for money for me.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The Hotel and heritage hotel, and they are making best use of modernization where available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded 4 weeks ago
Bonjour, Thank you for taking your time to share your comments regarding your stay at Sofitel Sydney Wentworth. I am delighted to learn that you had an excellent stay. I am glad to know that you appreciated the service provided by Joao. I will make sure to share your comments with him, as I am sure he will be thrilled to learn that they efforts contributed to your positive experience during your visit. Thank you once again and we look forward to welcoming you back in the future! Best regards, Alley Prerana Guest Relation & Club Sofitel Luxury Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ali.theadventurer wrote a review Aug 2023
Sydney, Australia79 contributions12 helpful votes
+1
Exceptional service awaits you at this hotel. We just stayed for three nights and everything was as we expected it to be. Try the Soirée downstairs, a perfect spot for something light to eat or a nightcap before bed. Our room was a good size and the beds are so comfortable!
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Date of stay: August 2023Trip type: Traveled with friends
Room Tip: No dinner served on Monday and Sunday nights in their restaurant but plenty of other places close...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded 4 weeks ago
Bonjour Alita, We very much appreciate you taking your time to leave these lovely comments regarding your stay at Sofitel Sydney Wentworth. I am delighted to know that you had a good stay and that you enjoyed the comfort of our beds! Thank you once gain, we look forward to welcome you back in the future. All the best for your future travels! Best regards, Joao Cavalcanti Assistant Guest Relations & Club Sofitel Luxury Manager Sofitel Sydney Wentworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John R wrote a review Aug 2023
3 contributions1 helpful vote
Friendly enough, a little causal for a 5-star hotel but that’s not a big issue. Rooms small and a bit tired, but overall fairly well maintained. My first night I had loud mechanical sounds potentially from the lifts or air conditioning that kept me up all night. I asked for a room move the next morning which they organised. My only surprise was that there was no apology, no request for more information, and I got the sense that they get this complaint all the time. Check out was clinical, no enquiry as to how my stay was, no thank you. Overall, an ok stay, but not what you would expect of a Sofitel hotel.
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded Aug 19, 2023
Bonjour John, Thank you very much for taking your time to share your comments regarding your recent stay at Sofitel Sydney Wentworth. I am sorry to learn that your stay was less than satisfactory and particularly disappointed to hear that the service you received at Reception was less than the standards that we strive to achieve. Please allow me to apologise for the noise disturbance experienced and, more importantly, for the lack of follow up from the Duty Manager present at the time of your stay. I will most definitely follow up with the Front Office Manager, so that they can remind all of our Front Office team of the importance of providing the best service possible and ensuring the guest satisfaction, specially when an issue arises. Thank you once again for sharing your comments and giving us the opportunity to address the faults in our service and improve our standards. We wish you all the best for your future travels. Best regards, Joao Cavalcanti Assistant Guest Relations & Club Sofitel Luxury Manager Sofitel Sydney Wentworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maritime_Historian wrote a review Aug 2023
World529 contributions233 helpful votes
I stayed here one night for business. I arrived late but was given a warm welcome and a room upgrade which was kind. Oddly the room service ends at 11pm with no 24 hour menu - strange for a Sôfitel and left me hungry so had to head into the city when all I really wanted to do was relax. The room was clean and comfortable.
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded Aug 15, 2023
Bonjour, Thank you for sharing your experience at the Sofitel Sydney Wentworth. I will raise your feedback regarding in room dinning operating hours with Food & Beverage Director to see what solutions are available for this. I hope this did not cause you too much inconvenience. Thank you once again and we are looking forward to welcoming you again in the future! Warm Regards, Alley Prerana Guest Relation & Club Sofitel Luxury Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michela G wrote a review Aug 2023
3 contributions1 helpful vote
I quite often stay for business in Sofitel in Europe so decided to book a stay in Sydney for our honeymoon. The level of Sydney’s Sofitel has absolutely nothing to do with that of Paris or other European countries. The hotel was old, rooms not clean and with missing items (soap), the staff service was average. The feeling was nothing like the premium feeling of Sofitel in Paris, and no attention was made for my partners and my honey moon. I can confidently say that I would really recommend to avoid the hotel if you’re looking for the Sofitel experience as you will be disappointed (especially if it is for a once in a lifetime experience like your honeymoon)
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lauren Job, Guest Services / Front Office at Sofitel Sydney Wentworth
Responded Aug 8, 2023
Bonjour Michela, Thank you for taking your time to share your comments regarding your recent stay. I am disappointed to learn that your experience at Sofitel Sydney Wentworth was less than satisfactory. Our Assistant Front Office Manager has already been made aware of your feedback, but please rest assured that I will certainly follow this issue up with both our Front Office Manager as well as our Executive Housekeeper so we can look at the circumstances surrounding this and take the appropriate measures to prevent future occurrence. Furthermore, if you would like to provide any additional information about your experience, you are welcome to contact us on H3665@sofitel.com . Finally, I am sorry that we were not able to give you a complimentary upgrade for this special stay in addition to the welcome amenities placed in the room, as unfortunately we did not have any higher category rooms available during the time of your visit, due to the very high levels of occupancy at the time. Thank you once again for your feedback, we wish you all the best for your future travels. Best regards, Joao Cavalcanti Assistant Guest Relations & Club Sofitel Luxury Manager Sofitel Sydney Wentworth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$181 - $275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel sydney wentworth hotel sydney, accor sydney wentworth, sydney sofitel
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
436
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SOFITEL SYDNEY WENTWORTH $168 ($̶2̶2̶7̶) - Updated 2023 Prices & Hotel Reviews - Australia

Frequently Asked Questions about Sofitel Sydney Wentworth
Which popular attractions are close to Sofitel Sydney Wentworth?
Nearby attractions include Next Level Escape (0.08 miles), The Gentleman Magician's Magical Soirees (0.3 miles), and Altmann + Cherny - Australian Opals (0.3 miles).
What are some of the property amenities at Sofitel Sydney Wentworth?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Sofitel Sydney Wentworth?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sofitel Sydney Wentworth?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Sydney Wentworth?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Sofitel Sydney Wentworth?
Conveniently located restaurants include Aalia, Gelato Messina Circular Quay, and Four Frogs Creperie Circular Quay.
Are there opportunities to exercise at Sofitel Sydney Wentworth?
Yes, guests have access to a fitness center during their stay.
Is Sofitel Sydney Wentworth located near the city center?
Yes, it is 0.3 miles away from the center of Sydney.
Are any cleaning services offered at Sofitel Sydney Wentworth?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Sydney Wentworth offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Sydney Wentworth?
The staff speaks multiple languages, including English and Chinese.