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Best Western Haven Glebe

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Best Western Haven Glebe
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Hunter Valley, Australia
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

I booked my accommodation over the phone on a Tuesday directly with a receptionist for a one night stay on a Saturday during an event weekend. The guy I spoke with was very helpful, reserved a parking spot and told me of some of the restaurants in the area. This was great. I then went to check in on the... More 

Helpful?
Thank Roaming_Concierge
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your review. We are deeply sorry for all the inconvenience occurred last Saturday. It was certainly our negligence for not taking care of the reservations properly. Please kindly accept our sincere apology. We have reviewed our phone reservation procedures and retrained our reservation staff to ensure each reservation will be proceed accurately in the future.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Our visit started off well as we arrived early at 10:00 am, were greeted with warmth and left our bags with reception until our room was ready. Came back from the markets at 4:30 pm and were allocated a room (112). Get up the stairs and end up outside our room to be greeted with a door held wide open... More 

Helpful?
Thank Mishka1203
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your comment. Please kindly accept our sincere apology of all the inconvenience and uncomfortable experience occurred during your stay. We have arranged deep clean of each guest room and retrained our housekeeping staff to ensure our room cleanness and service efficiency has been improved. We believe our service quality will certainly been improved when you... More 

Travelers are raving about these Sydney hotels

Bengaluru (Bangalore), India
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is okay - well maintained rooms with a balcony. Good storage options too. Food is a problem with nothing in-house. Fortunately the Glebe Pt St has so many variety of restaurants that there is very good choice within 5 minute walk. In my specific case the AC was not working. I was given a workaround when I arrived which... More 

Helpful?
Thank Prasanth_Rajan
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are glad you enjoyed our room and balcony. We are sorry that our on site restaurant is still renovating at the moment. However, we do have room service available for breakfast and lunch which can be delivered to guest rooms. We have retrained our front desk staff to explain to our guests... More 

Shellharbour, Australia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Last time I was at this hotel was about 20 years ago. It has recently had a complete refurbishment and I was interested to see what they had done with it. Unfortunately just a few things let it down. The staff were as helpful as they could be but they can only work with what they have got. The rooms... More 

Helpful?
Thank Naomi M
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Hi Naomi, Thank you for your feedback. We are deeply sorry that you did not enjoy staying with us. Please kindly accept our sincere apology for all the inconvenience occurred during your stay. Our air conditioners are certainly able to be adjusted with temperature. We will retrain all of our staff to ensure our service quality can be improved shortly.... More 

Sydney, Australia
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The upgrade of the old dilapidated Haven is very welcome. The new hotel is a good place to stay, especially in Glebe which is one of the most delightful suburbs in Sydney. Proximity to the city is also good and a simple bus ride or $12 taxi ride into the city. Staff were pleasant and helpful. Also considerably cheaper than... More 

Helpful?
Thank stutravel
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your comment. We are very glad to hear you enjoyed staying at your Haven. Looking forward to seeing you at your Haven again next time! More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel presents well with good 24 hour reception, there were no items in the mini bar, however you can order drinks etc. from Reception. I find this to be short of top class, also there is no pay tv so tv viewing is limited to free to air stations. Overall though the hotel is in a great location with plenty... More 

Review collected in partnership with Best Western

Helpful?
Thank 276brendanf
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your feedback. We are glad you enjoyed our service and location. We will certainly put your advice into very valuable consideration with the management team. We will also try our best to improve our service quality as much as we can. Looking forward to seeing you at your Haven again soon! More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016

Stayed in a twin share room just as the renovations were completing. The rooms are modern and clean with air-conditioning and a big screen TV. Front desk staff were also friendly and helpful. On the downside, I thought the rooms were a little on the small side, the bathroom was very compact - one needed to manoeuvre on to the... More 

Helpful?
Thank trymee
The Haven G, Manager at Best Western Haven Glebe, responded to this review

Dear guest, Thank you for your review. We are glad you enjoyed our in-room amenities and services at your Haven. We are also sorry for all the inconvenience occurred with the bathroom. We will discuss with designers and engineers for better solutions to improve our bathroom facilities as soon as we can. We believe our hotel facilities will certainly be... More 

Seattle, Washington
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 13, 2016 via mobile

There is absolutely no evidence to indicate that the building at 196 Glebe Point Road is a Best Western motel. When I mentioned this to receptionist he said there was a problem because of all the heritage buildings in the area yet across the street all commercial premises had signs! I didn't sleep a wink due to the uncomfortable ridge... More 

Helpful?
1 Thank Mary B
The Haven G, Hotel Manager at Best Western Haven Glebe, responded to this review

Hi Mary, Thank you for your review. We are very sorry for all the inconvenience occurred during your stay with us. Due to our location in the heritage area, our signage has to be considered with the city plan. Therefore, we have been processing the signage application for several months and is currently still awaiting the Council's approval. We will... More 

Sydney, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2016

Very conveniently located on Glebe Point Road with access to bus and light rail. Restaurants and cafes abound as soon as you step outside your door. Amazing view from the balcony on the top floor of the city lights. Balcony doors open, a breath of fresh air uncommon in many hotels these days. Friendly staff at check in and during... More 

Helpful?
1 Thank Sheridan B
The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review

Dear Sheridan, Thank you for your feedback. We are very glad to hear you enjoyed staying at your Haven. Looking forward to seeing you again at your Haven soon! More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 4, 2016 via mobile

My haven experience started with out keys not working to get in. I had a cab waiting so i said can i pick it up when i get back and are you a 24hr reception. She said yes and no problem. I came back to a locked hotel with no reception. I had to sleep outside in the rain until... More 

Helpful?
Thank squeezageeza
The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review

Dear Guest, Thank you for your feedback. Please kindly accept our sincere apology for all the inconvenience occurred during your stay. There was an urgent incident happening last weekend and our night staff had to solve the issue immediately for security purpose. We are very sorry to keep you waiting so long. We will retrain our staff on improving working... More 

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Staying in Glebe

Neighborhood Profile
Glebe
An inner city suburb along the water, Glebe has a deep-rooted sense of cultural history and heritage. It originated as a semi-rural resort for the well-to-do, but has transformed into a student-centric melting pot. Visit Glebe Point Road for ethnic cuisine as standard as Mexican, Indian, Italian and Chinese, or as diverse as Spanish, Bavarian, Polish, Czech and Lebanese. You will find that Glebe is accepting of the eccentrics and aboriginals that roam the streets, integrating students and people of all economic statuses into the multi-cultural fabric that distinguishes this suburb. Glebe Foreshore is a great destination for a leisurely walk along the Bay, and the Saturday market is a great scene for bargain hunters.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Your exciting new Haven is still undergoing refurbishment, however we couldn't wait to show it off! We are offering a limited time, discounted rate so that you can be the first to use your new Haven! As you are no doubt already aware your Haven is undergoing a full refurbishment and we are on the home stretch. There will still be some work going on and the views are limited till the external work is done - but the rooms are ready and great! Haven Hotel Glebe, Sydney is a boutique hotel located in the cosmopolitan inner city suburb of Glebe, just 5 minutes driving to the Sydney CBD & Darling Harbour and features 57 lifestyle hotel rooms designed for the savvy urban traveler who appreciates coziness, creativeness and connectivity. Unique and convenient, the hotel provides variety of facilities and services - Business Centre, 24-hour reception and secure parking (reservation required). All of our King Balcony Rooms and Queen Rooms are designed to create an interesting, cozy and delicate ambiance while offering the latest modern comforts and conveniences such as 40" LCD televisions, 'Sealy' five-star hotel standard king or queen beds, rain showers, 'L'OCCITANE' bath products and complimentary wireless internet access. Please note that you will be required to present a credit card at check-in where a pre-authorisation for a security deposit will be processed. ... more   less 

Additional Information about Best Western Haven Glebe

Address: 196 Glebe Point Rd | Glebe, Sydney, New South Wales 2037, Australia (Formerly The Haven Inn Sydney)
Location: Australia > New South Wales > Sydney > Glebe
Price Range: $115 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Haven Glebe 3.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
The Haven Inn Sydney Hotel Sydney
The Haven Hotel Sydney
Haven Hotel Sydney
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