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Pier One Sydney Harbour, Autograph Collection

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Traveler (936)
Room & Suite (557)
Dining (71)
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Overview
  • Excellent55%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible2%
Travelers talk about
“walsh bay suite”(45 reviews)
“waterside room”(34 reviews)
“opera house”(252 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,788)
There are newer reviews for Pier One Sydney Harbour, Autograph Collection
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Traveler rating
1,453
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294
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1,453
752
294
121
70
Show reviews that mention
All reviewswalsh bay suitewaterside roomopera housechampagne on arrivalsydney harbourluna parkrocks areaamazing locationthird floorboutique hotelking roombuffet breakfastan easy walkgantrysebelconciergewharf
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831 - 835 of 2,690 reviews
Reviewed July 14, 2016 via mobile

The hotel is perfectly located under the harbor bridge, on a walkable distance to the rocks and the Opera. Its looks are very authentic with the historical aspects carefully highlighted. Front desk staff was amazingly friendly and helpful, not the same at the bar (who...More

Thank AnneLouiseG
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded July 17, 2016

Thank you for your feedback about Pier One being perfectly located under the Harbour bridge and the amazingly friendly and helpful staff. We apologise for the issue you had in the bar and are glad to hear it was taken care of. In regards to...More

Reviewed July 10, 2016 via mobile

Amazing food and views. Dropped in to sample Chef Joel Bickford 's wine pairings with local produce and it was fantastic. Highly Recommend the beef and the cobia, with dessert of banana, caramel and macadamia. Water views made it great for entertaining !!

Thank Ikuo Y
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded July 13, 2016

Thank you for your wonderful feedback about Joel and The Gantry Restaurant. We hope to see you for some more entertaining.

Reviewed July 10, 2016

All of the staff we encountered we extremely friendly, professional, prompt and welcoming. We loved our room, the location and the dining but we cannot commend the staff enough for their amazing standard of customer service. We dined at the Gantry Restaurant for our anniversary...More

Review collected in partnership with this hotel
Thank JacTezRuby
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded July 13, 2016

We are looking forwards to seeing you again on your next stay! Thank you so much for such wonderful comments.

Reviewed July 10, 2016

The hotel staff was welcoming and got me signed up for free wifi in minutes (which was good after a long flight). Room service food was amazing and serve quite generous. Cleanliness and peace and quite was amazing.

Review collected in partnership with this hotel
Thank Emmanuel C
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded July 13, 2016

Thank you for such amazing feedback about our staff, food and cleanliness. we are so glad you enjoyed your time at Pier One.

Reviewed July 10, 2016

Exceptional location and staffed by staff that show incredible concern and attention to detail. We stayed in the hotel over the 4th of July. The staff delivered red/white/blue chocolate dipped strawberries to our room with a simple note reminding us Americans to have a great...More

Thank Troy L
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded July 13, 2016

So glad to hear you enjoyed 4th of July with us, we hope to see you again soon.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$149 - $441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Sydney
#23 Luxury Hotel in Sydney
#27 Romantic Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
Details
Price range
$149 - $441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Sydney
#23 Luxury Hotel in Sydney
#27 Romantic Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
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Traveler (936)
Room & Suite (557)
Dining (71)
Amenities (21)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
JGRAA
April 8, 2018|
AnswerShow all 2 answers
Response from buddy837 | Reviewed this property |
Not sure since I didn't arrive by car. Sorry!
0
Votes
Mary S
February 8, 2018|
AnswerShow all 4 answers
Response from Leesi G | Reviewed this property |
No executive lounge. Complimentary breakfast for Gold members.
0
Votes
ajulielloyd
January 22, 2018|
AnswerShow all 5 answers
Response from 104grahams | Reviewed this property |
No, you need to walk for 2 minutes to get view
1
Vote
Room Tips
"Try to get water view."
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"For the best views book a Waterside Room"
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"Pay a bit extra to get a waterside room."
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"Upper floors best with water view or bridge view."
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