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Pier One Sydney Harbour, Autograph Collection

2,711 reviews
#19 of 186 Hotels in Sydney
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Traveler (879)
Room & Suite (547)
Dining (67)
Overview
  • Excellent55%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible2%
Travelers talk about
“walsh bay”(107 reviews)
“waterside room”(34 reviews)
“opera house”(255 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from Pier One Sydney Harbour, Autograph Collection
Special Offer: Premium Room Offer
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Reviews (2,711)Write a Review
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1,407
735
287
122
68
Show reviews that mention
All reviewswalsh baywaterside roomopera housesydney harbourchampagne on arrivalluna parkrocks areaamazing locationboutique hotelking roomshort strollbuffet breakfastan easy walkgantryconciergewharfflushing
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621 - 625 of 2,619 reviews
Reviewed October 28, 2016

Terrific location with access/views of the bridge, opera house, circular key, darling harbor and The Rocks. Great for walking or running adventurers. Terrific buffet breakfast and evening dining. Room, bed and etc. were modern, clean with great over all service from a friendly and helpful...More

Review collected in partnership with this hotel
Thank jimbo7clayton
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded November 7, 2016

Thank you for your comments about our location, we are so glad you enjoyed your stay.

Reviewed October 27, 2016

Our stay exceeded all expectations through a combination of the room and the staff. Everything about the hotel was great but the location, the room and the service from staff were stand outs. Absolutely would stay again

Review collected in partnership with this hotel
Thank nikb325
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded November 7, 2016

Thank you for your wonderful feedback, we hope to see you again soon.

Reviewed October 27, 2016

Excellent service thru out the hotel, bar and restaurant. The concierge and all employees were so friendly and accomidating we felt as they became friends or family. The reastraunt food was excellent with healthy fresh food. The Coffee was the PRETTIEST coffee we have enjoyed...More

Review collected in partnership with this hotel
Thank Njones4homes
Reviewed October 26, 2016

This property is very nice but we feel it is not worth the cost charged. We arrived at the hotel in the morning and were happy to be able to check-in to a room early. Unfortunately to do so, we had to "upgrade" to one...More

1  Thank KLJdolphin
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded October 27, 2016

Thank you for your valuable feedback, I would like to apologize for the issues you experienced. We have addressed these issues with our team and are investigating further. We are so glad to hear our associate Sally provided such good service.

Reviewed October 25, 2016

Check out of room is 11am we had to attend a wedding on that day and I rang early that morning to get an idea of time room would be ready as wedding 2pm was told room would be ready around 1230 to 1pm still...More

3  Thank kerrie511
Response from Kim M, General Manager at Pier One Sydney Harbour, Autograph CollectionResponded October 26, 2016

Thank you for your valuable feedback. We are glad to hear you loved the location. I am sorry we were unable to have your room ready for an early check in, I have passed his feedback onto the team.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$205 - $585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Sydney
#21 Business Hotel in Sydney
#27 Romantic Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
Details
Price range
$205 - $585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Sydney
#21 Business Hotel in Sydney
#27 Romantic Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
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Traveler (879)
Room & Suite (547)
Dining (67)
Amenities (21)
Business Center & Event Rooms (6)
Questions & Answers
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Mary S
February 8, 2018|
AnswerShow all 3 answers
Response from Obanini1 | Reviewed this property |
Further to your last, yes they do have a Gold Members Lounge.
0
Votes
ajulielloyd
January 22, 2018|
AnswerShow all 5 answers
Response from 104grahams | Reviewed this property |
No, you need to walk for 2 minutes to get view
0
Votes
eleang
July 11, 2017|
AnswerShow all 3 answers
Response from Het223 | Reviewed this property |
I still think this hotel is the best They have a place right out on the pier where u can get dinner early n sit comfortably and watch the fire works It's worth it and u can still go out for walks and come back the hotel is... More
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Room Tips
"Ask for waterfront."
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"Highest you can get and the higher room numbers are closer to best end/views."
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"stay away entirely"
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"Nice having a room overlooking the water."
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