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Pier One Sydney Harbour, Autograph Collection

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#28 of 178 Hotels in Sydney
Certificate of Excellence
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Pier One Sydney Harbour, Autograph Collection
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2,164 Reviews from our TripAdvisor Community

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Showing 2,097: English reviews
Melbourne, Australia
Reviewed yesterday NEW

We half expected a view of the Harbour bridge and/or the Opera House, but instead ended up with a harbour view opposite. No complaints tho, it was quite pleasing, and it was a view without restriction of other infrastructure. We paid for an upgrade and it pretty much took care of all our needs over the three (3) nights stay....

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Helpful?
Thank Adam K
Portland, Oregon
Reviewed 2 days ago NEW

We lucked into a booking that opened up in late December for 4 days/3 nights end of December 2016 and including New Year's Eve 2017. The Pier One hotel staff was friendly, accommodating and welcoming from the moment we checked in, greeting us with complimentary champagne in the lobby. The daily breakfast buffet is full of diverse choices (healthy and...

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Thank rachelbusygrl
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

Let me start with the positives. The location is perfect, away from the hustle and bustle of the CBD but close enough to walk if you needed to and right under the glorious harbour bridge. Service was good, sparkling wine on arrival and a really quick check in. If that's enough for you, great, book this hotel. But if you...

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Helpful?
1Thank Jette81
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your valuable feedback. We are glad to hear you enjoyed the location and have shared your comments on the room with the team.

Reviewed 4 days ago NEW

We had a great stay, enjoyed every minute of our 6 night stay. That was until after our anniversary dinner. Our waitress for the meal was amazing, she went above and beyond for us. We were celebrating our 10th wedding anniversary and she truly made the meal experience worth it! Food was fantastic! We had to leave to see a...

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Helpful?
1Thank Heather W
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your feedback, we are glad you enjoyed Pier One and your 6 night stay. I am sorry to hear about your experience after the show, I will investigate further.

Hope Island, Australia
Reviewed 5 days ago NEWvia mobile

We recently stayed at this hotel. On arrival the staff were amazing and we got champagne so check in was smooth and efficient. The rooms are ok, we had the waterfront view so the view is good but for the money there are more luxurious hotels close by. The beds were not great, there were only 2 towels that also...

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Helpful?
Thank traveller77722
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your valuable feedback, you will glad to hear our rooms are getting an update. We are so glad you found our staff helpful and friendly.

Reviewed 5 days ago NEW

amazing views of the sydney bridge, great atmosphere, beautiful wedding setting in the function rooms, food was average, music was fantastic, service was great. the hotels one of the most stunning views in sydney, great location.

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Helpful?
Thank Jamie D
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for such wonderful comments.

Lake Macquarie, Australia
Reviewed 1 week ago NEWvia mobile

Thanks Pier One for another awesome stay. Couldn't have been better. Your staff are absolutely amazing, they could not have been more helpful, friendly, courteous, professional & accomodating. This is by far the best hotel service across the board we've had. Would definitely recommend staying here, & that view, WOW!

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Helpful?
1Thank DerekCagney
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thanks for such great comments about our staff and hotel. We hope to see you again soon!

New York City, New York
Reviewed 1 week ago NEW

I don't give 5 stars to many places and when I do it indicates something that is a cut above the usual. My sister and I stayed 3 nights at Pier One on a girl's weekend in Sydney. A Google maps search put the hotel on the North Shore so imagine our surprise and delight when the taxi dropped us...

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Thank Jane E
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Glad to hear you enjoyed our location! Thanks for the feedback, we have shared it with the team.

Reviewed 1 week ago via mobile

I stayed here just for one night. The location is great the harbour bridge is right at the door and the you can walk to the opera house and other central attractions easily. The room I had was nice I had water views which were lovely. The staff were friendly and helpful. The only things that could be improved would...

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Helpful?
Thank donnagS4702EY
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Glad to hear you enjoyed Pier One! We have shared your valuable comments with the team.

Melbourne, Australia
Reviewed 1 week ago via mobile

My wife and I stayed here for the weekend to celebrate our 25th Wedding anniversary. Staying at Pier One was an extravagance and I am not sure it was worth it. The hotel scores 5/5 for location and 5/5 for the staff who were absolutely brilliant. There were plenty of staff and all (apart from one) were very friendly and...

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Helpful?
1Thank Grant B
Kim M, General Manager at Pier One Sydney Harbour, Autograph Collection, responded to this review

Thank you for your valuable feedback. We are so glad you find our location, staff and service 5 Star. I have shared your comments with the team regarding the shower leaking so we can have that fixed. Hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pier One Sydney Harbour, Autograph Collection is ideally located on the magnificent Sydney waterfront close to the Southern pylon of the Sydney Harbour Bridge. Boutique in size, our hotel features 189 unique federation style rooms with contemporary chic furnishings. Located in the heart of the Rocks, our hotel offers the perfect accommodation for exploring Sydney or getting friends together for a special event or wedding. The Gantry Restaurant & Bar offers its guests the ultimate open air dining experience with full panoramic views of Walsh Bay. This luxury hotel in Sydney also offers a smoke-free environment, valet parking and 24-hour security. ... more   less 

Additional Information about Pier One Sydney Harbour, Autograph Collection

Address: 11 Hickson Road | Walsh Bay, Sydney, New South Wales 2000, Australia (Formerly The Sebel Pier One Sydney)
Location: Australia > New South Wales > Sydney
Price Range: $186 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pier One Sydney Harbour, Autograph Collection 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Sebel Pier One Sydney Hotel Sydney
Sebel Pier 1 Sydney
Sebel Pier One Hotel Sydney
Pier One Sydney
Sydney Sebel Pier One
Hotel Style:
#21 Business Hotel in Sydney
#27 Family Hotel in Sydney
#27 Romantic Hotel in Sydney
#28 Luxury Hotel in Sydney
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Questions & Answers

Here's what travelers have asked, with answers from Pier One Sydney Harbour, Autograph Collection staff and other travelers.
22 questions
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Questions? Get answers from Pier One Sydney Harbour, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just ask what kind of view you were getting in advance.”
 of 5 bubbles 662adamk, yesterday | Read review
“cosy, tidy room, water views”
 of 5 bubbles , 5 days ago | Read review
“Water views are great from the appropriate side”
 of 5 bubbles JaneE604, 1 week ago | Read review
“Rooms on the waterside”
 of 5 bubbles richyding, 1 week ago | Read review
“Choose the rooms that open to the dock areas. Nice outside sitting area.”
 of 5 bubbles Kokua711, 1 week ago | Read review
5 of 5
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