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The Langham, Sydney

Travelers' Choice award winner
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89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
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The Langham, Sydney
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1,405 Reviews from our TripAdvisor Community

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Showing 1,382: English reviews
Newcastle, Australia
Level Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stay here as my regular Sydney hotel accommodation because I rate it as number one for comfort, hospitality and useability. It's in a great location, the staff are lovely, the rooms are soft and comfortable, the pool is fantastic. You can stroll to Walsh Bay and Circular Quay. Doesn't have glam views like the Intercontinental or Four Seasons. I... More 

Helpful?
Thank DVaus
Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed in the Langham Sydney before and after our cruise in June. The hotel is absolutely wonderful. It is a boutique hotel and this makes it very quiet and intimate. The rooms are spacious and luxurious with the typical Langham feel. The decor is not the usual pink it is more modern than other Langhams but still very appealing.... More 

Helpful?
Thank Cherie A
Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Wonderful stay, quiet room, beautiful, clean, excellent service. All request were met. Great location, clean facilities, luxury amenities, comfortable beds, clean linen. Located in a residential are, so its very quiet, no large trucks or many people walking around at night. Opposite a beautiful park and just walking distance to the rocks.

Review collected in partnership with Langham Hospitality Group

Helpful?
Thank SUZANNA T
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I booked The Langham as a gift to my partner. I did not stay there myself as I was away and hence pre-paid the cost of the stay in full. I also filled out a credit card authorisation for incidentals and sent it through and received a confirmation they had received it and would action. So far so good. On... More 

Helpful?
Thank Tvilletraveller
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Guest, Thank you for your review regarding your recent stay at The Langham, Sydney. I very much hope the stay for your partner was positive overall outside of the payment issue and they had a nice, relaxing stay. I have taken on board your note regarding discreet payment and the service you both experienced, and I will have our... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My partner an I stay there for 2 nights and it was an excellent experience. The staff was courteous and helpful. We have experienced the room service and it was brillante, fast the food was great and not that expensive. A very relaxing and charming experience will recommend for sure. Thank you

Helpful?
Thank nessa320
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Guest, Thank you for taking the time to post your review of The Langham, Sydney on Trip Advisor following your recent stay. We certainly appreciate your positive comments and the fact you chose to stay with us during your time in Sydney. I am pleased to hear that you kindly noted our wonderful service and signature touch points and... More 

cheora
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Park Hyatt Sydney for 4 nights before moving to the Langham Sydney. We were beyond satisfied with our stay. The condition of the hotel is much better and the size of the hotel makes the service much cosier. We enjoyed everything from the room service to not having tourists roaming outside and peeking in our windows... More 

Helpful?
1 Thank cheora
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Guest, Thank you for taking the time to post your very kind review of The Langham, Sydney following your recent stay. We appreciate your wonderful comments about our lovely boutique size and the renowned service we strive to offer each guest. I am so pleased to hear that you were able to enjoy your very short stay with us,... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My partner and I stay there for 2 nights and it was amazing. We order a room service, the food was brillante, it was fast and not that expensive. We just have some trouble with the air-conditioner it was hard to find the correct temperature. But overall it was a very relaxing stay. Thank you

Review collected in partnership with Langham Hospitality Group

Helpful?
Thank nessa320
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Guest, Thank you for your review regarding your recent stay at The Langham, Sydney. I am so thrilled to you had a wonderful stay with us overall and enjoyed our newly transformed hotel in The Rocks district. I have taken on board your note regarding air conditioning issues, and I will have our Engineering Team review this situation further,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The title says it all. This is of the standard of a bygone era of class. Understated and beautiful with a level of service encompassing friendliness, courtesy and genuine desire to help. I will return.

Helpful?
1 Thank Sarah W
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Guest, Thank you for your glowing review regarding your recent stay at The Langham, Sydney. I am so thrilled to read that you had a positive stay and enjoyed our newly transformed hotel that channels both modern and traditional elements of service, design and hospitality. I hope you will return to The Langham, Sydney very soon for a follow... More 

Edinburgh, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

A five star experience in every area of hospitality. Friendly, helpful and courteous staff; splendid room; tasteful decor and excellent cuisine. Highly recommended and will definitely stay here again on my next trip to Sydney.

Helpful?
Thank blueskythinking10
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Guest, Thank you for taking the time to post your review of The Langham, Sydney following your recent stay. We appreciate your glowing comments about our lovely guest rooms and our renowned service. I am so pleased to hear that you were able to enjoy your very short stay with us and that everything met standard for you. We... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Luxurious boutique accommodation offering beautiful, elegant accomodation combined with efficient, personalised service in a quiet location in the historic Rocks of Sydney. In close walking distance to boutique shops and restaurants and world famous Sydney attractions on Sydney Harbour. In house dining combined with the pool and spa facilities add to the experience. Truly hard to beat. We'll be back!!!

Review collected in partnership with Langham Hospitality Group

Helpful?
Thank amjewell
Sonia L, General Manager at The Langham, Sydney, responded to this review

Dear Guest, Thank you for your kind insights into your recent escape to The Langham, Sydney. I am thrilled to hear you are impressed with the quality of your visit, particularly in relation to our overall service. The Langham, Sydney is indeed a beautiful harbourside retreat from every day busy life, and our team takes pride in ensuring guest needs... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Tiffin Afternoon Tea at The Langham
Tiffin Afternoon Tea at The Langham
Cuisines: British, Australian
No photo provided
Globe Bar & Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Join us at Sydney's most exclusive harbourside address, The Langham, Sydney. Nestled in the historic rocks district, on famous Kent Street, this beautiful five star retreat has recently undergone a grand transformation, now boasting the largest guestrooms in the city. All rooms and suites feature opening windows, Juliette balconies and/or signature terraces, with the focus remaining on a grand residence experience for guests. Kent Street enjoys seclusion and privacy, whilst being a five minute stroll through The Rocks to The CBD; and all of Sydney's iconic locations. Our signature Pink Taxi is onsite to deliver you to any appointment you need within the CBD, with compliments. Guests are treated to Western Harbour views across White Bay or a stunning city skyline outlook across Sydney. Our global partner, Wedgwood, joins us for Afternoon Tea hosted in opulent Palm Court. Channelling pure sophistication, indulge in harbourside views, light drenched spaces and ambience jazz playing. As the sun sets over Palm Court Bar, jazz and mixology come together to create a gastronomical tasting experience like no other. The hotel is also host to Sydney dining hotspot "Kent Street Kitchen" led by internationally acclaimed Executive Chef, Thomas Heinrich. Delivering old world techniques combined with modern sophistication, everything in European chic can be anticipated. Featuring one of Sydney's most beautiful Chef's Table, three metres of white marble flanked by high back salmon chairs, Thomas Heinrich welcomes you to his personal table, positioned in the middle of the restaurant. The Day Spa at The Langham, Sydney continues to offer relaxation and luxury at the highest level when it comes to personal escape. Our newly designed and extended spa features facials, massages advanced skin care from German beauty pioneers, BABOR, exclusive Blue Mountains based IKOU and new partner, Aromatherapy Associates. The Langham, Sydney's renowned 20m indoor pool, voted Sydney's #1 hotel pool experience, features a star-dappled sky ceiling, meaning guests can swim under the stars, any time of the day or night. With a strong focus on luxury local experiences; The Langham, Sydney also offers private butler tennis afternoons, elegant boxed take-away picnics, unique terrace dinners, cocktail tasting experiences and local touring options for a luxury clientele. Modern Luxury and attention to detail, like Sydney has never experienced. Please, join us. ... more   less 

Additional Information about The Langham, Sydney

Address: 89 - 113 Kent Street, Sydney, New South Wales 2000, Australia (Formerly The Observatory Hotel )
Location: Australia > New South Wales > Sydney
Price Range: $277 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Sydney 5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Observatory Hotel Sydney
Hotel Style:
#5 Romantic Hotel in Sydney
#6 Spa Hotel in Sydney
#7 Family Hotel in Sydney
#8 Business Hotel in Sydney
#13 Luxury Hotel in Sydney
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